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Reviews (917)
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All reviewsrooftop poolthe busresidential areanights half boardgrilled tomatothree starcontinental breakfastbuggiba squarestar hotelstandard roomrabbithotel is situatedmin walksea fronthotel barsandy beachesdecent size
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Reviewed 30 May 2018

We have just returned from a week in Malta and a stay at The Sunflower. We arrived late at night and it was nice and quiet and difficult to see the surroundings.
When we woke up the next morning we could see we were in a residential neighbourhood with a block of flats being built opposite. As others have said there is no double/secondary glazing so when the building site fired up at dawn, so did you.There was a lot of noise from residents/dogs/children so we got ready quickly each day and went out.
The biggest issue with the rooms are the lack of storage space. There is a wardrobe, with a couple of small shelves and a dressing table, with a couple of drawers. Hanging space was fine but there was absolutely nowhere to put shorts/t-shirts/underwear so we lived out of the suitcase for a week. The room was clean enough and had the best shower we have ever experienced in a Med Hotel. Plenty of hot water, always, and great pressure.
The breakfast was your typical "Euro Hotel" fare and was pretty much on a par of other Hotels we have stayed in. The Pool Bar was a nice touch and being able to swim up to the bar for drinks when you want them was great.
The staff are what makes this hotel and I would have knocked another mark off but for them. Very pleasant and they were incredibly helpful.
Would we stay there again? If the price was right, Yes. It is only 10 mins from the coast and all the bars/restaurants in the square and as a base, it was fine. The bus station is just up the road and there are convenience stores handy, so perfect as a base.

  • Stayed: May 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Stuart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John B, Manager at Sunflower Hotel, responded to this reviewResponded 13 July 2018

Dear Stuart B,

Thank you for your review, we have make a note of your comments and will discuss them at out next Manager's meeting.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2018 via mobile

This was the noisiest hotel that we have ever stayed in and we have certainly stayed in many.
Windows without secondary glazing allowing external noise from cockerels, dogs, rubbish trucks, motorbikes etc
No carpets in passageways only dirty matting and noisy locks on doors allowing unbelievable internal noise, not to mention guests arriving back at 3am and slamming doors as well as yelling at the tops of their voices.
Obviously this establishment encourages guests who are oblivious to noise or who lack consideration of others.
Now we come to ‘breakfast’. This could not be more monotonous:
Alternating scrambled eggs and an excuse of a sausage which could have been filled with anything and fried undercooked eggs with slimy bacon. The menu stated that there were apples, pineapple rings and butter on the menu, the latter being a mixture of vegetable spread (margarine) and a suspicious looking oil. We never saw an apple or any other fresh fruit apart from dried up oranges.
It’s hard to believe that I struggled to book this hotel as it was full but I wonder how many guests return perhaps Karma was trying to prevent me from making the biggest mistake of my life.

Stayed: May 2018, travelled as a couple
2  Thank Footsak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John B, Manager at Sunflower Hotel, responded to this reviewResponded 13 July 2018

Dear Footsak,

Thank you for your review, we regret to note that the hotel did not meet your expectations, we are looking into your comments and looking at ways on how to improve our service.

Regards,

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Reviewed 26 May 2018 via mobile

Like the building and its surroundings we are tired after a week in this establishment. We moved rooms 3 tines and ended up in a room that was not quite so noisy.
The hotel seriously needs an update, or demolition and rebuild. Otherwise, it would benefit from installation of double glazing and a general overhaul. The hallways have very tired hessian matting with ‘decorative’ staining throughout. The ceiling fans could do with refitting.
Some of the staff are pleasant and try to please but the chamber maids work in pairs and chatter loudly from arrival. Dennis in the bar has mastered the art of ignoring guests and arguing with simple requests such as asking for a Latte to be made hot.
The breakfast is self service in a cave like canteen. The choice is basic alternating between sausages and scrambled eggs to fried eggs and semi grilled bacon. The other items on the menus stay the same with the items missing daily - no butter, no apples & no pineapple rings. If these items are never available please change the menu. A better idea would be to reduce the chamber maids to one per floor so that they could work without the cackle and make a saving to allow supply of a decent breakfast.

Best tip is to stay somewhere else of never eat or drink here.

Stayed: May 2018, travelled as a couple
1  Thank GlavumTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John B, Manager at Sunflower Hotel, responded to this reviewResponded 22 June 2018

Dear Glavum Traveller,

Reading through your review regarding your stay with us at the Sunflower Hotel we regret that the hotel did not live up to your expectations , whilst every effort is made to ensure our guests have an enjoyable stay with us, we have taken note of your remarks and we are looking into the issue's you have raised.

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Reviewed 14 May 2018 via mobile

I stayed here for rhe third time. Room ok. 6th floor. Veey noisy cockerells from 4am but window closed and fan on was fine. Hot shower. Breakfast however was very disappointing. One coffee machine whixh had gone wrong, some bacon which had hardly been cooked and orange juice which I doubt had anything natural in it at all sent me scurrying to the nearest shop serving coffee and pastizzi. I didn't bother with breakfast after that. Nice roof top area with pool. Short walk to shops and eateries.

Stayed: May 2018, travelled solo
1  Thank Sophieni209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunroute Hotels M, Guest Relations Manager at Sunflower Hotel, responded to this reviewResponded 16 May 2018

Dear Sophieni209,

Thank you for your review about our hotel on TripAdvisor.

Your feedback is highly appreciated and your comments will be shared and discussed further with the rest of our management team in the view of improving our services.

We hope that we will have the opportunity to welcome you again at Sunflower Hotel in the near future.

Kind regards,
Vera Zelles
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2018

Just came back from this hotel and will never return, the hotel at first site looks quite good until you get into the reception and then its downhill, only one guy and one lady behind the desk were helpful, the rest dont bother asking, they tell you that you can keep your room on the day you leave ( you pay for this of course ) but when you try to do it, the answer is no. the rooms are basic, rusty furniture, not enough draw space, occasional nasty smell from the bathroom and not much of a view from the balcony and no fridge. Now for the food....Well the so called restaurant serving the worst hotel food I've ever had, it seemed that all the veg was frozen then cooked, and a very poor choice every meal time. Breakfast was fried eggs tomatoes and bacon, beans one day then scrambled eggs, sausages tomatoes and beans the next. one coffee machine and one juice machine only, so a long wait to get a drink.... very very poor. How on earth this hotel gets a 3 star from Jet2 I'll never know. I will never step foot in this hotel if it was the last hotel in lovely Malta. Oh the ladies working in the restaurant ( You do a great job and well done )

Room Tip: Try another hotel.......
  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Service
1  Thank anth0nyashleyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunroute Hotels M, Guest Relations Manager at Sunflower Hotel, responded to this reviewResponded 16 May 2018

Dear Anth0nyashleyj,

We would like to thank you for taking time to review our hotel on TripAdvisor.

We regret to note that we did not meet your expectations during your stay and we apologise for this. Constructive criticism is essential for us as it helps us to improve our services and hence your comments will be discussed further with the rest of our management team.

We hope that we will have the opportunity to restore your faith in us and welcome you at Sunflower Hotel again.

Kind regards,
Vera Zelles
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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