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Savings alert! 11% below average rates

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Reviews (171)
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4 - 9 of 171 reviews
Reviewed 21 October 2017

We stayed here while attending a concert at the Jiffy Lube Live concert venue. Everything was great and it was a great value for the accommodations! Location was close to Jiffy Lube live and the room was clean and large.

  • Stayed: September 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank victoriajunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2017

We arrived early to check in but there were no rooms available yet. The concierge apologized and and said a room would be ready in a short time, but we were not in a hurry because we were going to visit family. Within an hour I received a call that a room was ready. Everyone was extremely pleasant and friendly. The room was clean and beds were very comfortable.

  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017 via mobile

There is not much to complain about here. Staff was friendly and our suite was reasonably clean and had good beds. The kitchenette was well equipped and usable. The windows can't be opened and the bathroom lacks venting, as well.

Stayed: September 2017, travelled as a couple
Thank terbang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this reviewResponded 8 September 2017

Dear Guest,

We appreciate you taking out the time and filling out a survey. We are happy to know that our staff was friendly and you suite was clean and comfortable to sleep in. Please know that our windows not opening is under safety reasons but we will definitely consider your opinions to make our hotel a better fit for everyone. We look forward to having you back in the future for any of your lodging needs.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2017

The hotel was disgusting. The hallway smelled like urine. We checked in and checked right out. After leaving the hotel there were several fraudulent charges on my credit card. This place is seedy, shady and unsafe. DO NOT STAY HERE.

Stayed: July 2017, travelled with family
Thank Terry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Candlewood Suites Manassas, responded to this reviewResponded 12 September 2017

Hi Terry T,

Thanks for sharing feedback, it's great to hear from one of our guests. I am sorry to hear that you were letdown by the overall upkeep of the hotel and you encountered issues with billing. Comments such as yours are important and relayed to the team to help point out areas that need additional attention.

In line with this, do know that an e-mail was sent to further reach out to you. Despite the setbacks mentioned on your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.

Sincerely,

Ronald R.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2017 via mobile

So I was on a quick unplanned girls trip for the weekend of July the 1st and we booked last minute in Candlewood Suites in Manaasas VA because it's not far from Dulles international airport and not far from D.C. The location is perfect you are near the major highways. It's cozy room was clean, very nice kitchen, all utensils needed are available from pots to pans! There is a gazebo with 2 grills and tables outside which is kinda cool, whatever you need you just ask the front desk. I also like that they have a big glass cubby thing with different board games, booked, cd's , movies , toasters, blenders etc. Anyway and there was a sign that said if you you needed to borrow just ask the front desk! I liked that Very cool idea !! So if you ask me if I would stay there again YES I WOULD! they can get ⭐️ x4

Stayed: July 2017, travelled with friends
Thank takishanazario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cwsmanassas, Director of Sales at Candlewood Suites Manassas, responded to this reviewResponded 19 July 2017

Dear Guest,

We appreciate you taking out the time and leaving us a review. This helps us better our hotel and lets other inquirers know what it is like to stay with us. We are happy to know that we were able to accomidate you last minute and the location was perfect for you.

Thanks again,
Husnain Malik
D.O.S

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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