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“Hilton in Atlanta”
Review of Hilton Atlanta

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Hilton Atlanta
Ranked #80 of 174 Hotels in Atlanta
Reviewed 9 December 2017

Not so hot in Atlanta. The Hilton downtown in Atlanta needs a good cleaning and an overhaul. The room, bathroom and tv are antiquated. There was a lot of dust in the room. The HH breakfast was NOT up to par. The tables were filthy and the food could be better in quality and presentation.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank Barry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren T, Front Office Manager at Hilton Atlanta, responded to this reviewResponded 11 December 2017

We are sorry that you had poor housekeeping during your stay with us. Please accept our sincerest apologies. Your feedback has been shared with our Director of Housekeeping. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

Lauren Thompson
Assistant Director of Front Office Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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81 - 85 of 3,800 reviews

Reviewed 8 December 2017

The Hilton Atlanta Airport is one of the very best airport Hilton hotels! While some aspects of the exterior and common areas needs a refresh, the rooms are extremely comfortable and clean; bathrooms are impeccable, and the staff is always friendly and helpful. Once the elevators and exterior are "spruced up", this will be the best airport Hilton in the US by far.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank A1746NYchristopherg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017

Very clean and comfortable with exceptional staff. Have stayed here before and will definitely go back again. Great location and staff is very accommodating. One of the best Hilton hotels I have ever stayed at. Really great breakfast on Executive floor.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank petraconp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SubinJoseph, Front Office Manager at Hilton Atlanta, responded to this reviewResponded 3 weeks ago

Petraconp

Thank you for taking the time to write such exceptional feedback. We are truly honored to have you with us and hope to see you again in the near future.

Warm regards

Subin Joseph

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Reviewed 7 December 2017 via mobile

We stayed here the weekend of the SEC championship game. The hotel itself is very nice. Our room was high up on the 25th floor with great city views. The location is excellent and allowed us to walk around downtown to various restaurants.

Stayed: December 2017, travelled as a couple
Thank Mufflepuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2017

The hotel is very nice and the location is great. The rooms are big and modern and the lobby and public spaces are also updated. The onsite restaurants and bars are very nice. It's a great place for a meeting or conference. Everything is right there and other restaurants and attractions are within walking distance. The only complaint that I have is that I lost a pair of fairly expensive sandals (I vividly remember putting them by the desk so that I could put them in the top of my bag for easy changing at the airport) I called the hotel within an hour of checking out and they put me through to lost and found which was not in that day or the next, so I left a message. They called me back 3 days later to say that they could not find them and the maid couldn't recall any items left behind. I'm certain they were there and feel that if the lost and found department were open 7 days a week, it may have been resolved that day because I called before the rooms were cleaned. However, I realize it's my fault for leaving them behind, so I still give the property a "very good" because the accommodations and the meeting space were very good. I just wasn't thrilled with the lost and found department. I"ll be more careful with my belongings next time, but I would definitely still stay here again on one of my many trips to Atlanta.

  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kat F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren T, Front Office Manager at Hilton Atlanta, responded to this reviewResponded 8 December 2017

Thank you for choosing to stay at the Hilton Atlanta. We are pleased to hear you enjoyed your stay! If your travels bring you back to the Atlanta area we would love to have you as our guest again.

Lauren Thompson
Assistant Director of Front Office Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Atlanta

Address: 255 Courtland Street NE, Atlanta, GA 30303-1265
Phone Number:
Region: United States > Georgia > Atlanta > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotel in Atlanta
#75 Business Hotel in Atlanta
Price Range: $169 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Atlanta 4*
Number of rooms: 1249
Official Description (provided by the hotel):
A modern convention hotel, the Hilton Atlanta defies typical and embraces extraordinary in an ideal setting for business or pleasure. Positioned in the heart of downtown Atlanta, Hilton Atlanta is conveniently location near renowned attractions and premier venues and only 15 minutes from Hartsfield-Jackson Atlanta International Airport. 1,249 guest rooms provide a comfortable home-base to recharge and rejuvenate, and a full range of amenities are offered to conduct business, stay fit and unwind. Known for delectable culinary delights, Hilton Atlanta features a variety of dining options including the award-winning Nikolai’s Roof and Trader Vic’s restaurants. Hilton Atlanta boasts 65 individual meetings rooms and approximately 129,000 square feet of SMART-FLO™ flexible space designed to maximize meetings and events for productivity and success. In summer, 2017 Hilton Atlanta will complete a multi-million dollar renovation consisting of enhancements to public areas, guestrooms, suites and meeting spaces. Meeting planners can expect increased flexibility and functionality with the transformation of ballroom space, as well as increased internet bandwidth to fulfill demands and expectations. A revamped Lobby will provide a captivating sense of arrival with a new front desk location and vibrant lighting. The second floor will be completely transformed as the ceiling height is raised and pillars are removed in the Grand Salon for increased flexibility and functionality. The 38,000 square-foot Galleria Exhibit Hall will be reconfigured to include breakouts, and all meeting space will feature increased internet bandwidth to fulfill meeting planners’ demands and expectations. ... more   less 
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Also Known As:
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta

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