I expected more from this Marriott property especially with the signs in the lobby saying they have increased the amount of cleaning. The bathroom had hairs all over the shower, the towels had gray stains all over them, as well as the faucet just being skipped over and white stuff all on it. The staff was very nice however and it was close to the Battery which was nice for the Braves game.
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Taking safety measures
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Hotel staff is great and great job to management for hiring Ra’dyance she’s a beautiful site to look at while I grab a morning coffee and her customer service is great! Will definitely be back here when I need a place to stay
I was fortunate to encounter a great team at your Windy Hill Location led by the amazing Justin Brown. It was Valentine's day weekend and I called ahead for a little assistance. Justin did an amazing job in assisting me by coordinating flowers to be delivered to my room. He also went the extra mile by spreading them all over the room creating a phenomenal experience. I will stay there again and refer a friend thank you Courtyard and Justin.
I have nothing but great things to say regarding Woody Gray and his excellent customer service. I got a late checkout due to my work meeting not being until later that day and then I was catching a flight at 11pm and Woody was nice enough to let me stay in my room until I needed to leave. He made my stay much more enjoyable. Thank you!!
My room is very comfortable and reasonably priced, but more than anything I have to brag about the customer experience! One particular associate, Daphne Bowen, stuck out to me as someone with an incredibly personable, funny and helpful persona. She helped me book my reservation last minute and was very friendly and professional in her approach! Daphne is a definite Assest to your company! I would put her in my pocket and not let go! Her customer service is beyond impeccable she made me feel so comfortable about staying at this property I really appreciate Daphne and welcoming me to Atlanta.
Room was very clean and comfortable. Staff was exceptional! I was checked in by Larry and he was amazing. I talked to manager Cheadee and several other employees. Everyone was very friendly and helpful. Could not have asked for a better place to stay.
We are glad to read that your stay was excellent! We appreciate your feedback. I will share your kind words with the staff. We look forward to seeing you again.
Have an excellent day!
