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Reviews (662)
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Reviewed 4 weeks ago via mobile

Great hotel, very clean and nice. We were in town for a Thursday night Braves game. We chose this hotel as a recommendation that it was easy walking distance to the stadium and that there was a complimentary shuttle. We didn’t use the shuttle, but we also didn’t have any issues getting to the stadium, and enjoyed the game.
The location of the hotel and the traffic getting off I-75 is unpleasant, but we learned a better route to use I-285 to eliminate traffic for next time. The only negative I would say is that we had a handicap restroom without requesting it. The shower did not have a tub, just a curtain so the water flowed out to a drain in the middle of the bathroom. This made for the floor to be wet and slippery even after being wiped up with a towel. I understand the need for this feature, but would have liked a regular tub to keep the water off the floor. Great hotel and Go Braves!

Stayed: June 2018, travelled as a couple
1  Thank Jennag1202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David J, Manager at Sheraton Suites Galleria Atlanta, responded to this reviewResponded 4 weeks ago

Dear Jennag1202,

On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at Sheraton Suites Galleria-Atlanta. It is always encouraging to hear positive feedback and areas that we can improve on. Thank you for staying with us and hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

We were in town for a couple Braves games. We were really excited to stay at the Sheraton. However, we were Not impressed at all. The room was stuffy, AC didnt seem to work right, fridge smelt like puke, and fire alarm went off when you took a hot shower. Also, the tub took FOREVER to drain, standing in ankle deep water.

Stayed: June 2018, travelled as a couple
1  Thank Tina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David J, Manager at Sheraton Suites Galleria Atlanta, responded to this reviewResponded 4 weeks ago

Dear Tine G,

On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at Sheraton Suites Galleria-Atlanta. Please except my apologize for the issues you encountered during your stay, this is not normal for us and I shared your comments with the department manager so we can have these items fixed.

Thank you for staying at the Sheraton Suites Galleria-Atlanta and we hope you choose to stay with us again so we can show you that we do care about our guest.

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Reviewed 2 June 2018 via mobile

We came, as a family, to Atlanta for the 2018 Blade Show. This hotel was right across the street, so the location was perfect. Our room was very clean and comfortable. Regretfully, we did get a handicap room even though we didn’t need it. So, showering was quite messy! However, that didn’t detract from our stay. We had a microwave and a mini fridge. Our complimentary breakfast buffet was very good.

Stayed: June 2018, travelled with family
Thank Sunshine_in_SC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David J, Manager at Sheraton Suites Galleria Atlanta, responded to this reviewResponded 1 week ago


Thank you for staying at the Sheraton Suites Galleria-Atlanta and we hope you choose to create more memories with
us whenever your travels bring you back to Atlanta.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018 via mobile

I really enjoyed this stay. My company bought our group of 27 our own room which was over the top. The bed was in its own private room with a sitting area and desk in the other. I really like the toilet being separated from the sink area. If more than 1 was staying there it was much easier to get ready. Make sure you bring your full phone charger. My room did not have the usb outlets only plug outlets. This is a for sure place to stay!!

Stayed: May 2018, travelled on business
1  Thank MMShirley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David J, Manager at Sheraton Suites Galleria Atlanta, responded to this reviewResponded 30 May 2018

MMShirley,

Thank you for staying with us and I'm glad you have and enjoyable stay.

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Reviewed 28 May 2018 via mobile

This hotel is awesome! You can literally walk across the road from the top part of parking garage and the mall is right there. It is also walking distance to the Cobb Galleria, a bit longer than mall but very doable. The bartender was very accommodating in the lobby bar. There is a Starbucks in the lobby but very limited on the drinks you can actually get there. I must say some of the elevators went out on one of the mornings we were there and it was all hands on deck. It was an inconvenience but the staff chipped in and helped make the best of a bad situation. The staff at the front desk was more than friendly and helpful. I would definitely stay here again. I think the only thing I would change is add a hot tub

Stayed: April 2018, travelled with friends
Thank Cassie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David J, Manager at Sheraton Suites Galleria Atlanta, responded to this reviewResponded 13 June 2018

Thank you for staying at the Sheraton Suites Galleria-Atlanta and my staff is here to always help the guest. we hope you choose to create more memories with us whenever your travels bring you back to Atlanta.

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