Room smelled of smoking even though non smoking. Bathroom toliet overflowed, room smelled. Had to move to different. Breakfast wouldn't even try. Would never stay again. Advertisement was deceiving. I would never stay at a hotel that wasn't 100% smoke free.
I booked this hotel through Hotwire for my husband. He needed something long term because of work. I initially booked for a week to try it out and we ended up staying for about 4 months. This is a perfect hotel if you need a longer stay. It is clean and very well run. The staff is exemplary which means management is terrific. Kudos to Jeremy the manager. Thank you to James at the front desk as well as everyone else. The cleaning crew was wonderful too. This hotel is on top of any need or concern you have. Hot breakfast every morning and coffee and water available 24/7. The gentleman who runs the breakfast area is conscientious and hard working. His food and eating area is very clean and he is on top of everything. I would highly recommend this hotel. The staff is like a family and everyone is so friendly and happy...again to me that means good management. The management must have keen insight to who he hires. Our whole stay here it has been very pleasant. I can't say enough good things about how we've been treated. They remember your name when you walk in. This is a nice area and walking distance to food and convenience stores as well as SuperWalmart. Very close to Park Meadows mall and a half hour from the airport.
The bathroom was fairly clean, but if you looked closely at the floors, they weren't very clean. We had a kitchenette and the dishes were dirty in the drawers, and there were crumbs and residue in the drawers. It made me a little uncomfortable. The baseboards were dirty also. Also, I didn't know there was no housekeeping on the weekends and we ran out of washcloths. They only had 3 at the service desk. What would they do if someone else needed them?
The stay is going very well so far. Our house has been postponed in closing and the staff has been awesome in extending us each week and has worked great with my wife and i.
The room was FILTHY! upon the following day for "cleaning" the old towels were picked up off the floor and refolded. The "clean" towels had dirty hair on them. the old linens were left on the bed "dirty" NOTHING was cleaned. GROSS and it smelled like crap! TERRIBLE ALL THE WAY AROUND!