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Review of Matteo's Osteria

Matteo's Osteria
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Ranked #2 of 51 Restaurants in Wailea
Certificate of Excellence
Price range: US$22 - US$50
Cuisines: Italian, Pizza
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Restaurant details
Dining options: Breakfast, After-hours, Outdoor Seating, Reservations
Description: Matteo’s Osteria is Italian Soulfood in the heart of Wailea located at The Wailea Town Center. As the 2016 ‘Aipono Award winners for "Best Italian Restaurant on Maui," we invite you to savor our healthy, locally-sourced, homemade pastas, pizzette and entrées. Our traditional style comes from the influence of 2016 'Aipono Award-winning "Best Chef on Maui," Matteo Mistura, born and raised in Liguria, Italy. If you enjoy a truly unique family style dining experience, we ask you to come for our friendly, attentive staff and tour the world through a glass of wine with the largest wine selection by the glass in the State of Hawaii. After making a splash with a new approach to high end Italian cuisine when opening in December 2013, we have been winning awards and growing in popularity with visitors and locals alike. As part of this commitment to bring the best Italian cuisine possible to the island, we are going to focus our attention on dinner services, therefore closing for lunch.
Reviewed 13 November 2017 via mobile

Not overwhelmed. Had to ask for bread during meal. Dessert advertised with strawberries , and when we received only grapes, “oh they must have been out of strawberries “. Server was very nice. Food just ok. If you had other choices, go there.

Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 - 41 of 854 reviews

Reviewed 12 November 2017 via mobile

We showed up very late for our reservation and the kitchen was already closed. They even called us to warn us we were in jeopardy of missing the kitchen. When we showed up a few minutes past 9:30 when the kitchen closed they could have easily just said sorry and try again next time, although there wouldn’t have been a last time as it was the last night of our honeymoon. However they were lovely and told us that we could order as long as it did it right away and stuck to the items they were able to still make (salads, lasagna, and pizzas as their pasta stations were already broken down). We gladly ordered as we were famished and ate some of the best food we had on our entire 11 day trip to Maui. The shrimp pizza with the green sauce drizzled over it was honestly the best pizza I think I’ve ever tasted. Can’t wait to go back Matteo’s next time we’re on the island to try their house made pastas! Oh and their tiramisu was to do for!!! Thanks for fitting us in and letting us cap off our honeymoon the right way!!!

-Jeff and Natasha

Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2017

Good food. Accommodating with nice outdoor seating area. Tiramisu was delicious as was the fish of the day special.

Thank nysy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

We visited Matteo’s last night. We were a few minutes early for our table and the host greeted us outside the restaurant and informed us that our table wasn’t ready yet. Which was fine with us as we were early. However, we weren’t invited to enter the restaurant and offered a drink while we were waiting but seemed to be excellent expected to hang around in the shopping mall where the restaurant is situated. When we asked if there was a bar where we could have a drink while we were waiting, the host still didn’t invite us into the restaurant until she’d checked that there were seats free at the bar. Great bar with amazing selection of wines by the glass - but our request to add our bar tab to the restaurant bill was only reluctantly processed (we were told that it wasn’t possible to begin with...). Overall, Great food, fantastic wine but the service was completely out of line with that we’ve experienced everywhere else we’ve been in Hawaii. Maybe an “off” night?

1  Thank Alison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMistura, Owner at Matteo's Osteria, responded to this reviewResponded 11 November 2017

Aloha Alison,

I want to reach out and acknowledge your concerns regarding your visit Sunday evening. Our team is growing and we are in the process of training our wonderful new host, as it was her first night officially on the floor. Due to the unexpectedly high volume of guests that evening, our host-team was trying to monitor the traffic within the bar area for proper seating to ensure our guests are comfortable. When she came to show you to your table, she wasn’t completely sure how to have your tab transferred to your table. I want to apologize for any confusion or inconvenience, as we are using this review as a learning tool for the future. I have been advised that your bar tab was transferred to your table and added to your final bill.

I am delightful to hear that the food and wine selection was fantastic and that you really enjoyed your meal. We do hope to see you again here at Matteos and get a 5 star review. Grazie.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2017

The food here is good. Italian cooked simply. The calamari and gamberi starters were excellent. My Bolognese with home made pasta was excellent. My wife had the seafood pasta ( black ink) which was also very good. Son had the osso buco which he said was very good. Everyone enjoyed their meals. Service was prompt and professional. A meal like this always makes you want to come back!

    • Value
    • Service
    • Food
1  Thank Terry2626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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