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Reviewed 19 May 2018

Stayed overnight at the end of our road trip to the Southwest and welcomed the friendly service of the entire staff we met. While not within walking distance of the historic center, the hotel is within a 10 minute drive of ABQ. Room was a standard king (rm 217, handicapped equipped though not asked for or needed). Though located next to the quest laundry services (which we used (2.25 for wash, 2.00 for dry, 1.00 for detergent), did not hear the machines at all. Ice is provided in little bags in a refrigerated drawer in the hallways thus eliminated the typical ice machine noise (Thank you Hotel Parq). Room amenities included little bottles of shampoo, conditioner and bath gel, hair dryer, and robes. Complimentary breakfast of quiche (not great), pastries (the chocolate croissant was delicious), fruit, assorted cereals and oatmeal, juices and coffee helped get the day started. Not a lot of restaurants in the area that we could see. Were guided to two places within walking distance (10 minutes max) and opted for the diner over the italian/pizza place. Did not use the shuttle, nor were advised upon check in as to it's availability. Would stay here again.

  • Stayed: May 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank chatdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Autumn G, Guest Relations Manager at Hotel Parq Central, responded to this reviewResponded 19 May 2018

Hello chatdad,

Thank you for your review of Hotel Parq Central and taking the time to share your recent experience! We are excited to know that your stay with us brought comfort, convenience and a truly relaxing visit. We love that the detailed touches within our amenities were appreciated and well received! We look forward to recommending more fantastic eateries near by and shuttle rides to your favorite destinations when you stay with Hotel Parq Central again! Take care, we hope to see you one day very soon!

Sincerely,

Autumn Garrity
Guest Relations Manager
Hotel Parq Central

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2018

We stayed the night while traveling. Room a little small but very comfortable. Slept well. The hotel staff is very good.
the room and the hotel were very clean. The included breakfast is reasonable. Nice touch with hot, fresh coffee on a coffee bar in each hallway!

Room Tip: first floor room near the end is nice and quiet.
  • Stayed: May 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Steven F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Autumn G, Guest Relations Manager at Hotel Parq Central, responded to this reviewResponded 19 May 2018

Hello Steven F,

Thank you for taking the time to review your time with us at Hotel Parq Central! We are so pleased that your stay was relaxing and full of delicious eats and the ever important fresh and plentiful caffeine! We appreciate your time and absolutely look forward to your next visit to Albuquerque!

Best,

Autumn Garrity
Guest Relations Manager
Hotel Parq Central

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2018 via mobile

This hotel deserves every one of the 5 stars. Hotel is clean, housekeeping was outstanding and the breakfast was superb. Quiches, pastries, bagels, muffins...not your run of the mill greasy bacon and eggs. Staff was helpful and pleasant. Really lived up to its rating.

Stayed: May 2018, travelled solo
Thank Kayc706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Autumn G, Guest Relations Manager at Hotel Parq Central, responded to this reviewResponded 18 May 2018

Hello Kayc706,

Thank you for your recent review of Hotel Parq Central, we are absolutely thrilled that your experience with us rated a 5 star in your book! We are so excited that our wonderfully savory and scrumptious breakfast was a hit and that our staff met you with enthusiasm and the housekeeping service perfection! We cannot wait to welcome you back for another visit and hope to see you again soon!

Best,

Autumn Garrity
Guest Relations Manager
Hotel Parq Central

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2018

During brief teaching stint at the University of New Mexico, I stayed for two nights at the Hotel Parq Central, May 9 and May 10, 2018. Over the last four years, this place has been my first choice when conducting workshops at the university. I like the historical legacy of the hotel's architecture and its quaint, but upbeat, atmosphere. My room was very clean and my bed was super-comfortable. Overall, staff and management were professional and courteous.

However, the hotel's shuttle "rules" were frustrating. When I landed at the airport, I was told I could choose to wait for an hour or more for a pickup. When I taxied to the hotel (a 10' minute ride), the shuttle was parked outside the hotel. Also, the hotel's 3 pm check-in time on a weekday is unreasonable (I arrived on a Wednesday a little after noon; I was told I had to wait nearly three hours to check-in). It seemed to me, on this visit, that hotel management was more focused on its own convenience, not the guests.

  • Stayed: May 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Autumn G, Guest Relations Manager at Hotel Parq Central, responded to this reviewResponded 17 May 2018

Hello John O,

Thank you for taking the time to share your feedback of your most recent stay at Hotel Parq Central, we are appreciative to have the opportunity to learn of both your highlights and concerns. We are pleased to know that we provided a great experience in service, comfort, aesthetics and historical charm! We do understand that not being able to grant an earlier check in or timely shuttle pick up the day of your arrival was not ideal. We do our best to accommodate an early check in when business allows and to schedule shuttle rides to the fastest time available with consideration to the current scheduled guests. We absolutely look forward to continuing to be your first choice when you travel to Albuquerque and will strive to make your next stay as efficient and prompt as possible!

Sincerely,

Autumn Garrity
Guest Relations Manager
Hotel Parq Central

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Reviewed 13 May 2018

Beautiful, quaint, historic hotel with AMAZING views of the city and mountains... Very convenient to everything. Loved having a shuttle service. Service was OUTSTANDING. We highly recommend this hotel.

Room Tip: Best to have a room on the other side of the highway
  • Stayed: May 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank lisacW8366OI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Autumn G, Guest Relations Manager at Hotel Parq Central, responded to this reviewResponded 17 May 2018

Hello lisacW8366OI,

Thank you for your terrific review of Hotel Parq Central, we are so pleased that your experience with us was so absolutely fulfilling! We are excited to know that your time at our hotel was met with enthusiastic staff and service, beautiful views of our lovely city and the conveniences of our complimentary shuttle service! We are looking forward to your next visit and hope to see you again very soon!

Best,

Autumn Garrity
Guest Relations Manager
Hotel Parq Central

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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