I usually shop Pendleton on line, however I received two coats that were too small and wished to return them There was no receipt in the box. The manager at Pendletons was willing to offer a gift card but I opted to call for a receipt. When The receipt arrived I returned and the sales lady credited my account. The stores do not have to return purchases but they had no problem . I have had nothing but good experiences with the employees at Pendletons, and the clothes are great.
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