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Reviewed 10 August 2018 via mobile

Had a wonderful time
The poll was soooo good and clean
The jacuzzi was great.
The food was good and the drinks where nice and strong. We all enjoyed the live music also. The rooms where good also nice and clean

Stayed: August 2018, travelled with friends
Thank michelle g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVD_PR_Manager, Public Relations Manager at Providence Marriott Downtown, responded to this reviewResponded 13 August 2018

Dear michelle g,
Happy Birthday! Thank you so much for taking the time to share your feedback about your stay. And thank you for choosing to celebrate at the Providence Marriott Downtown. We are just thrilled that you had such a wonderful birthday. Our indoor and outdoor connecting pools are beautiful and our poolside lounge AQUA, has weekly live music and a vast array of hand crafted cocktails. We're so happy you had such a good time. We hope to see you poolside before summer ends.
Best regards,
Jennifer Dahler, Director of Strategic Marketing & Communications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018

We just had our wedding there on July 21st (2018) and we were blown away by how great Nicole (our wedding coordinator at the Marriott) was. She guided us through all the ups and downs of planning a wedding there, and even helped us jump a few hurdles we hadn't expected. The wedding suite was lovely and spacious, and both our ceremony and reception rooms were perfect. On the day of the wedding, Nicole, Jack and Zack kept us at ease with their attention to detail and their gentle (and much needed) humor.

We had considered a number of other hotels in the area for our special day, and visited the major chains, but the Marriott Downtown was our easy first choice. Ample parking for our guests, easy to work with room blocks for our event, and a super friendly staff that always seemed eager to bend over backwards for our needs; from Nicole our coordinator, all the way to the front desk clerks and bellhops. And an extra thanks to our first contact there, Donna, who's good nature made our initial choice that much easier.

We highly recommend the Providence Marriott Downtown for your special day, or even a regular day. I know next time we need a hotel in the Providence area, there is only one call to make.

  • Stayed: July 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Sam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVD_PR_Manager, Public Relations Manager at Providence Marriott Downtown, responded to this reviewResponded 9 August 2018

Dear Sam S,
Congratulations on your recent wedding!!! Thank you so much for taking the time to share your feedback about your experience. Nicole, Jack and Zack will all be recognized for their amazing service and attention to detail. We are so grateful that of all the choices you have in the area for your wedding that you chose the Providence Marriott Downtown. We hope you had a wonderful honeymoon and we look forward to working with you again in the future.
Sincerely,
Jennifer Dahler, Director of Strategic Marketing & Communications

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Reviewed 8 August 2018

The pool and bar area are amazing! Comfy seating and a firepit. The rooms were comfortable fpr a family of 4. We would have preferred queen sized beds vs. doubles but still comfortable. Breakfast was not included. We ordered room service and it was delicious. Close to the mall and Capitol. The hotel was large enough to host all 3 of our softball teams and their families while we were in the area for New England's Finest tournament.

  • Stayed: July 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVD_PR_Manager, Public Relations Manager at Providence Marriott Downtown, responded to this reviewResponded 9 August 2018

Dear Patricia C,
Thank you so much for taking the time to share your feedback about your stay. We also appreciate that you and your team members chose the Providence Marriott Downtown. We're so glad you enjoyed our indoor and outdoor connecting pools and our poolside lounge and event venue, AQUA. Our Fresh Bites room service is great and we're so please that you and your family enjoyed it. We hope you and your family can visit us again soon.
Best regards,
Jennifer Dahler, Director of Strategic Marketing & Communciations

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Reviewed 7 August 2018

We stayed for 2 nights.The hotel/rooms were very clean.Even the corners of the hallway carpets.The weather was beautiful.We loved the indoor/outdoor pool.The fire pits were amazing the outdoor set up was warm and inviting.There was live music ALL weekend long.We had the most AMAZING waitress outside by the pool.Thank you Savannah for a wonderful experience. I had called the front desk because I had lost my credit card by the pool and didn't realize it till the next morning and Savannah had found it and turned it into the front desk (thank goodness).Also I had called the front desk to check about the check out time and had told the front desk how wonderful ALL the staff had been and that I had a fantastic birthday weekend. To my surprise the front desk sent up a full size bottle of champagne,a craft of orange juice and a piece of chocolate cheese cake that said happy birthday I have stayed at a few Marriott in the Rhode island area this by far was the BEST one .I would highly recommend this hotel to all.

Room Tip: very close to Water Fire and downtown
  • Stayed: July 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Laura c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVD_PR_Manager, Public Relations Manager at Providence Marriott Downtown, responded to this reviewResponded 8 August 2018

Dear Laura c,
Thank you so much for taking the time to share your birthday celebration experience with us. We are just thrilled that you had such an awesome birthday. We have recognized Savannah for her super star service. We are so happy that you had such a great time at AQUA, Providence's only poolside lounge and event venue. We have weekly live music all summer long so be sure to check our website or FB for more info. Thank you for choosing the Providence Marriott Downtown as your birthday celebration destination!
Best regards,
Jennifer Dahler, Director of Strategic Marketing & Communications

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Reviewed 6 August 2018

Although the property is older the people were great. Also the shuttle service takes you everywhere in greater Providence at no charge. You never should rent a car. The ferry even takes you to Newport for $10 each round trip!

We loved our 5 day stay.

Stayed: May 2018, travelled as a couple
Thank Dominick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVD_PR_Manager, Public Relations Manager at Providence Marriott Downtown, responded to this reviewResponded 7 August 2018

Dear Dominick S,
Thank you so much for taking the time to share your experience with us. We are thrilled that you found our complimentary shuttle service to be so helpful in getting around Providence. The Newport Providence Ferry is awesome and we highly recommend it. Our shuttle takes you right to the ferry landing. We appreciate your kind words about our extraordinary staff. We look forward to serving you in the future.
Sincerely,
Jennifer Dahler, Director of Strategic Marketing & Communications

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