This is an exaggerated rant. Yes, there were some"dust bunnies" under the beds. We have self check in [and out] to provide safe distancing for our guests. Specific, detailed check in instructions are provided as well as posted on an entrance bulletin board. Upon arrival, the guest did not have the correct location, resulting in guest confusion and disgruntlement. The guests argued loudly, disturbing guests in other buildings. The office was never contacted after arrival , not knowing of any problem, until emailing their departure in the morning. Guests who stayed here, both before and after, did not have this experience. Especially during these times, many guests have complimented us on our cleanliness.