Cleaning staff has a problem with continually bashing on walls, taking chairs and repeatedly bashing them into the floor, and doing other abusive and violent stunts while "cleaning" adjacent or above rooms.
You don't want them in your room ever. I stood and witnessed them doing this many times.
Nearby guests display like behaviours, doing same thing bashing on the walls, slamming toilet lid closed so hard it might break. A dodge to cover for bad staff actions.
This is directed at all other guests and hotel manager is complicit making excuses blaming the building or those who make a report to cite it as being excessive. More lies. Hogwash !
Barring that they just lie about the whole problem as they do when they steal money from you. Front desk frauds involve thefts of taxes, wants to pretend not to know how to extend a reservation, as in make a booking online to renew then this confuses them for some reason. They collect taxes over the 30 days the law allows and really should not collect it at all when you book 30 days or more. They collect tax and then refund it.
Manager tells me that they no longer receive mail and packages at the hotel and my calls to the 800 number had them say this is the only location doing this. Odd. My packages were returned to sender for this reason so I called the front desk and 800 number to see what is happening.
Visits to the pool near the office confirm that FedEx, USPS, and UPS are making deliveries there.
A new payment system at the front desk provides a receipt that offers no information other than the total paid, nothing about dates of stay, how long you are paid for or the daily rate and taxes paid etc. No indication of what room you are in at all.
We never seem to know how to compute the daily rate.
We never seem to know how to compute the taxes paid and how to refund them.
At one point I had a female staff member late one evening enter a room above me and stand over my fluorescent lamp fixture and violently stomp on the floor. Likely hoping I had it on and that the lamp would break and release mercury vapor into my room.
This is incredible overall. As are the bald faced lies and thefts of taxes and monies they do each and every time.
DO NOT stay here or do biz here !
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