Booked this hotel due to location during touring trip in Arizona. Had stayed here previously so requested room away from farm due to unpleasant odour last time.
On check in we were NOT greeted as Elite priority club members and have yet to receive welcome points. Our request for ground floor room away from farm was denied even though we checked in at 3pm, we were told it was impossible. Room was clean-ish, beds comfortable, bedding clean but well worn, pillows flat. Hotel in desperate need of refurbishment. Squelchy / dirty/ dark carpet and squeaky bathroom floor. Paper cups not always replenished but coffee in lobby. No farm odour this year fortunately. Breakfast staff very professional and ensured all items refilled promptly.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites Tucson Mall. We are a new, all suites hotel. * 100% Non-smoking * The perfect choice for business or leisure travel; We are conveniently located next to Tucson Mall in North Tucson, as well as the Tucson Heart Hospital, The University Of Arizona, University Medical Center, Rillito Downs, Rillito Sports Park, Foothills Mall, and Grace H. Flandrau Science Center. Experience the incredible beauty and serenity of the area as well as the many attractions that are only minutes away. Enjoy your stay in one of our 105 beautifully appointed suites. Wake up to the smell of coffee and complimentary breakfast bar. Work out in our cardio exercise room or take a plunge in the heated pool. If relaxing is more your style, try lounging on the sun deck or in a warm soothing spa. From the breath taking views to the attentive hotel staff, the Holiday Inn Express Hotel & Suites is the perfect choice in Tucson. Gem and Mineral Show February 2009, Accenture Golf Tournament February 2009, MLB spring Training March 2009. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Tucson Mall
- Holiday Inn Express Tucson
- Tucson Holiday Inn