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“It is your good fortune to have staff like Dawn Glass”

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Westin La Paloma Resort and Spa
Ranked #19 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Reviewed 10 September 2010

What was turning out to be a disappointing visit to the Westin La Paloma Resort and Spa turned into a delightful and fun evening, thanks to a fortuitous encounter with Dawn Glass. We were prepared to leave the hotel when i just stopped this stranger to ask a question and that delightful stranger was Dawn. Because of her and her willingness to assist us, we decided to spend the evening at the hotel complete with dinner and extended conversation. Will we return? Absolutely!
The next time we are there, which will be in the next few weeks, we will ask for her.

  • Stayed: September 2010, travelled with friends
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Thank Jamal40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billp82, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 16 September 2010

Thank you for writing about our associate Dawn. She will be here along with all our associates to make each and every stay special.
Sincerely,
William Petrella
General Manager

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2,471 - 2,475 of 2,849 reviews

Reviewed 8 September 2010

As I was attending my thirtieth high school reunion, the staff, especially Dawn Glass, made my stay enjoyable. Dawn was always there to make sure the event went flawlessly. She was always there assisting the Reunion Committee and assisting with our needs to make this event enjoyable for all our classmates who attended. Thanks to the staff. The Westin La Paloma should be proud of them all for their friendliness, smiles and willingness to get the job done.

  • Stayed: September 2010, travelled solo
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Thank Mike3674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billp82, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 16 September 2010

Thank you for commending our associates at La Paloma. As you can see the great pride we all take in our resort shows with each and every interaction with our guests. We hope to see you return.
Sincerely,
William Petrella
General Manager

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Reviewed 8 September 2010

I stay at the Westin many times throughout the year and it is always a nice stay. My last stay in July I found a gentleman named Andy to be more than helpful. I was presenting and he carried my heavy boxes from one end of the hotel to the other without me even asking. The customer service is always fantastic. If I had any complaint it would be that it is getting a little outdated. TV’s are old, but for business it is fabulous.

  • Stayed: July 2010, travelled on business
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Thank travelisfun2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billp82, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 16 September 2010

Thank you for writing about your stay at La Paloma. I hope you will have a chance to return to relax and enjoy the many amenities we have available. You had the great experience of La Paloma for business. We look forward to showing you the rejuvenating side of La Paloma.
Sincerely,
William Petrella
General Manager

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Reviewed 7 September 2010

I would love for everyone to know my stay at this Resort I call peace and r/r(rest and relaxation) did exactly that for me and my wife. We arrived early at the hotel and Aron and his team had know problem acomadating. I live in phoenix and I like to staycation at resorsts that dont leave me with any issues we are there to relax. Your resort goes beyond that its great to go on staycation and have know problems getting a light changed in your room any time of night. It was good to see proactive maint instead of putting out fires. IE workers making sure all water fountains and out side lighting in working order ,made my wife feel safe. Shows me even in down times your saftey as a consumer comes first before budget cuts Thank You Gene C Klinesmith JR

  • Stayed: September 2010, travelled as a couple
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Thank buster93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billp82, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 16 September 2010

Thank you for letting everyone who reads Trip Advisor know how wonderful your stay was at La Paloma. Our favorite three R’s, Relax, Rejuvenate and Renew. We’re looking forward to having you return for more.
Sincerely,
William Petrella
General Manager

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Reviewed 6 September 2010

We had a wonderful time at the Westin La Paloma for the Shannon Slumber Party on August 28th. Security and front desk staff were very friendly and helpful with parking and finding our room. The service staff also was friendly when passed in the hallway. Our room was very clean and peaceful. The view of the mountains from our balcony was breathtaking. I would like to thank Jesus Gutierrez for driving us down to our car when we had checked out. He was very personable and helpful.

  • Stayed: August 2010, travelled with friends
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Thank lmkcarroll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billp82, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 16 September 2010

Thank you for posting how you enjoyed Shannon’s Slumber Party at La Paloma. We hope you have an opportunity to return for another getaway with us.
Sincerely,
William Petrella
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tucson
#7 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#9 Green Hotel in Tucson
#10 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
Price Range: $255 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Official Description (provided by the hotel):
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin

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