I reached the property promptly at the time of check in. To my dismay, the room was not ready. In fact, I was told that it may take a while (no estimate of time was given). After waiting for 25-30 mins, I asked the person at the reception to call me when the room was ready and left. I didn't receive any phone call till even 3 hours after that. I eventually checked in around 6:30 PM. The attitude of the receptionist was very casual. Didnt even offer an apology for the delay. The breakfast got over around 8:50 AM when it was supposed to be till 9:30 AM. The room itself was clean & liveable from the inside but quite noisy overall.
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- Also Known As:
- Springhill Suites San Antonio Airport Hotel San Antonio