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Traveller rating
2,367
835
317
151
94
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50 - 55 of 3,764 reviews
Reviewed 3 March 2021

Room and decor out dated. Extra fees to the amount of $50 a day for parking and resort fee. Honestly with the cost of the room it’s to much. Only activities were swimming and bike riding. Food way over priced. Will not be making a return visit.

Date of stay: February 2021
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Review collected in partnership with Hyatt Hotels
1  Thank janicewald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt Hill Country, Marketing at Hyatt Regency Hill Country Resort and Spa, responded to this reviewResponded 4 weeks ago

We are truly sorry to hear that you were not satisfied with your stay. We appreciate your feedback, and do hope you'll consider giving us another try in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2021

This property was beautiful it reminded me driving in of the Disney hotel in Paris! Its definitely well cared for and the staff are bar none! Pool table and full bar in main hotel. Gift shop has all sorts of goodies! Front desk all the way to room service is too notch! One thing to point out is that rooms are private and noises from other guests in halls, rooms or outside are at a minimum. Highly recommended!!!

Date of stay: February 2021
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Review collected in partnership with Hyatt Hotels
Thank MatthewSolano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt Hill Country, Marketing at Hyatt Regency Hill Country Resort and Spa, responded to this reviewResponded 2 March 2021

Thank you so much for your wonderful review and recommendation! We're so happy to hear that you enjoyed your stay, including our beautiful grounds, wonderful staff and service. We appreciate you letting us know about your experience, and we hope you'll come back and visit us again!

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Reviewed 25 February 2021

The resort itself is beautiful, with many amenities to choose from. The staff is welcoming and professional at all times. They go above and beyond hospitality , adapting to any and all situations.

When San Antonio was hit with a snow storm and many families lost power/heat/water, the staff at Hyatt Hill country rose the occasion.

Date of stay: February 2021
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Review collected in partnership with Hyatt Hotels
Thank KetterFamily89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt Hill Country, Marketing at Hyatt Regency Hill Country Resort and Spa, responded to this reviewResponded 2 March 2021

Thank you so much for your wonderful review and kind words! It was definitely a challenging week for everyone, and we are so thankful we were able to open our doors to help those in need. Thank you for letting us know about your experience and we hope you'll visit us again - maybe when it's warmer next time!

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Reviewed 23 February 2021

You are were so welcoming . We were so warm down and tired and you all allowed our family to rest and take refuge from the storm that knocked out our power for days. Thank you so much! We will be coming back for an actual staycation soon.

Date of stay: February 2021
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Review collected in partnership with Hyatt Hotels
Thank marianaw2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt Hill Country, Marketing at Hyatt Regency Hill Country Resort and Spa, responded to this reviewResponded 23 February 2021

Thank you so much for your wonderful review! We are so glad that we were able to provide a safe and warm retreat for you and your family during that difficult time. We appreciate you letting us know about your experience, and look forward to welcoming you back again for maybe what is a more fun vacation!

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Reviewed 22 February 2021

I highly reccomend this resort to anyone looking for a cozy stay. Front desk, kitchen, bar and wait staff all are there to truly make your stay comfortable and enjoyable. We come.here annually for our anniversary.

Date of stay: February 2021
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Review collected in partnership with Hyatt Hotels
Thank nicklis8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt Hill Country, Marketing at Hyatt Regency Hill Country Resort and Spa, responded to this reviewResponded 23 February 2021

Thank you so much for your continued loyalty to our resort! We are so happy to hear that you choose to celebrate your special occasion with us, and that you enjoy our friendly staff and cozy, comfortable environment! Thanks for letting us know, and we look forward to welcoming you back again next year!

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