My friend and I shared a first floor room at the resort. Our room was very spacious and lovely, and conveniently located close to the pool and spa facilities. Our package included breakfast in the hotel restaurant. Although we did have a lovely stay, and I would probably stay again, I do have some constructive points for the hotel. First, i think the Four Seasons could do a better job of making sure the pool grounds are pristine at all times. When I woke up to visit the pool each morning, there were always left over towels and cups from the previous evening. There should be staff to clean up each evening at such a property. We ate dinner at the restaurant during the first night. I found the menu unimpressive for a Four Seasons. There was nothing on the menu that really wow'd us.
We participated in the daily morning guided hike. It was lovely. We also did the Rio en Medio hike (not guided by the hotel) and this was fantastic.
Finally, I really appreciate the manner in which the hotel handled a complaint that we had about noise coming from the room above us during the last night of our stay. The response demonstrated to me that we were valued customers.More
- Visit hotel website
- 011 65 800 852 8169
- Email hotel
- Free Wifi
- Free parking
- Pool
- Fitness centre