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Reviewed 18 May 2018

Nice hotel in good location. Ample free parking and wi fi. Staff helpful and friendly. Room and shower clean. Has pool, bar and restaurant.
Some rooms don't have fridges ( never thought to check) and can hear second floor activity from ground floor. Pool is ok but small - fits 11 people. Room keys take a special knack to use. Breakfast is extremely basic - nothing hot except toast and waffles. Staff at bar/ restaurant can be run off feet when reasonably full.
Overall still a good spot in a truly beautiful town.

Stayed: May 2018, travelled with family
6  Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil L, General Manager at Santa Fe Sage Inn, responded to this reviewResponded 23 May 2018

Thank you for taking the time to post your comments. We are glad that you enjoyed your stay and the location and amenities met your needs. Please note, we are in the process of updating our rooms to create a better guest experience, door locks included. We look forward to your next stay with us, we believe that you will be pleasantly surprised with the upgrades!

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Reviewed 18 May 2018 via mobile

This hotel will definitely be my choice of lodging in Santa Fe for future visits. I had a very pleasant and quick check-in with a shuttle called in to take me to my event downtown. My room was clean and to my standards, with a nice view of the pool. While I waited for my shuttle, I enjoyed a glass of wine on the patio with some creme brûlée, which was amazing! I would recommend this place to anyone looking for a great stay at a great value.

Stayed: May 2018, travelled solo
1  Thank vette4lfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil L, General Manager at Santa Fe Sage Inn, responded to this reviewResponded 23 May 2018

Thank you for taking the time to post your positive comments. We are glad that you enjoyed your stay and the location and amenities met your needs. Thank you for taking the time to enjoy the offerings at Derailed. We look forward to your next stay with us!

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Reviewed 17 May 2018

We booked five rooms for a group trip. Two of the rooms had bed bugs. The staff was very rude and tried to tell us they were seasonal indigenous beetles! I lived in Santa Fe for 10 years and I am a naturalist. They were bed bugs. Visitors beware!

  • Stayed: May 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
9  Thank Marcia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil L, General Manager at Santa Fe Sage Inn, responded to this reviewResponded 23 May 2018

Dear Marcia,

We apologize for the misunderstanding regarding your rooms earlier this month, we did as best we could to rectify the situation monetarily. The 2 rooms were inspected, and no bed bugs were found. We take these reports very seriously and if bed bugs were found we would have taken appropriate measures with pest control to rectify the situation. On a side note, 2 days after your departure the entire building, all 32 rooms received new mattresses as part of our renovation plan. As of May 10, 2018 all 145 of our rooms have new mattresses and bedding. We are in the process of updating our rooms to create a better guest experience. We are sorry that your experience was not as anticipated.

Best regards.

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Reviewed 16 May 2018 via mobile

Sage Inn has it all....location, friendly staff, nice grounds, free continental breakfast, pool to cool off. We came back here after cutting our stay short 2+ years ago and had a great time. They have added a nice restaurant called Derailed since our last stay. Most nights there was live music we could enjoy while having our dinner sitting under the trees. There is a Whole Foods next door; we bought our dinner there one night and ate under the stars at the tables Sage Inn offers. There is the Railyard Park right across the street as well as the Railyard area that boasts many eateries, all within walking distance. Every day we walked to The Plaza, it's an easy short walk to all activities. There's a couple restaurants within a block on the main road. If you are trying to decide where to stay in Santa Fe, look no further....this place checks all the boxes and is better suited for a variety of things to do without being lassoed to The Plaza; rather enjoy all Santa Fe has to offer.

Stayed: May 2018, travelled as a couple
2  Thank Vinnie1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil L, General Manager at Santa Fe Sage Inn, responded to this reviewResponded 23 May 2018

Thank you very much for taking the time to post your positive comments. We are glad that you enjoyed your stay and the location and amenities met your needs. We are happy that you were able to enjoy Derailed as well as our outside seating areas. We look forward to your next stay with us!

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Reviewed 14 May 2018

We loved Santa Fe and our stay in the hotel was pleasant. Great location and rooms are comfortable. An issue with our room key led us to two very helpful staff members, Veronica and Carmen. They went out of their way to make sure we were taken care of and that the issue was resolved. Big thanks to these two!

  • Stayed: May 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Kellyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil L, General Manager at Santa Fe Sage Inn, responded to this reviewResponded 23 May 2018

Thank you for taking the time to post your positive comments, I will pass on your special thanks to Veronica and Carmen. We are glad that you enjoyed your stay and the location met your needs. Please note, we are in the process of updating our rooms to create a better guest experience, door locks included. We look forward to your next stay with us, we believe that you will be pleasantly surprised with the upgrades!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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