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two-seater
Eugene, Oregon

One luggage cart?

4.0 of 5 bubblesReviewed 23 Mar 2024
We may have been spoiled by our exceptional stay at a Hampton Inn & Suites the previous night, but this Hampton had a completely different vibe about it.
Dirty carpets in the hall and rooms, stained furniture and one...ONE...luggage cart for the entire hotel. Breakfast options are standard Hampton faire.
Date of stay: March 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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    Reviews (953)
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    2 - 7 of 953 reviews
    Reviewed 26 February 2024 via mobile

    FRIENDLY, CLEAN & SAFE & BreakFast
    We checked in late on Thurs night . The lady at the front desk was very nice & welcoming. It’s really nice to check in with a friendly service oriented hotel .
    The hotel is safe , very clean & the bed & pillows very comfortable .
    The Breakfast was very good .
    With the economy going into recession, I think this hotel will do well, they are getting everything right.
    It’s rarer than you would imagine.
    It’s odd that when we travel , only around 2 out of 10 check ins are friendly , 6 are robotic , and the other 2 are moody.
    I like to return to the friendly ones !

    Date of stay: February 2024
    Trip type: Travelled with family
    Thank Loreen L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mary Morris, General Manager at Hampton Inn & Suites Thousand Oaks, CA, responded to this reviewResponded 28 February 2024

    Dear Loreen L.

    Thank you for choosing the Hampton Inn & Suites Thousand Oaks and for the nice review. We are happy to hear that you enjoyed your stay and that our friendly team members made a difference in your experience. We hope that you will continue to choose Hampton Inn & Suites by Hilton for your future stays.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 January 2024 via mobile

    Stayed again at the Hampton in Thousand Oaks. It suffers from some of the diseases that you witness at mid-tier hotels in the US (and especially in suburbia): no charms, smelly carpets. Other than that, the Hampton makes for a very drama-free and productive stay when you are here for business: easy check-in (online), clean everywhere, spacious room, comfortable bed, decent gym, small pool, complimentary breakfast (including the signature waffle), easy parking. A plus is the location next to a strip mall, so you will have a Starbucks, Wal-Mart, and Walgreens for basis necessities.
    Nothing glamorous, but happy to come back.

    Room tip: Rooms facing the freeway have noise from passing cars; rooms facing Wal-Mat can have early-morning noise from delivery trucks
    Date of stay: January 2024
    Trip type: Travelled on business
    Thank MarkusW171
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mary Morris, General Manager at Hampton Inn & Suites Thousand Oaks, CA, responded to this reviewResponded 16 January 2024

    Dear Markusw171,

    Thank you for your review! We strive to offer every guest a happy stay and appreciate your positive comments. Please feel free to reach me at (805) 262-4005 if we could do something better to ensure your next stays is great.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 11 December 2023

    Jeff the manager and the other young gentleman made our last minute stay outstanding. We look forward to returning from Arizona. Be careful - they charge to park in an unsecured lot and it is hidden at the bottom of the website.

    Date of stay: December 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    Thank L D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mary Morris, General Manager at Hampton Inn & Suites Thousand Oaks, CA, responded to this reviewResponded 9 January 2024

    Dear IDA5837HG,

    Thank you for choosing our hotel and for your review. We are so happy to hear that our team members took good care you and hope to have you as a guest in the future.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 10 December 2023

    We were in town to see a comedy show.
    We were greeted at front desk by a young man name Jeffery . He was well groomed, very professional and engaging . From check-in to checkout was hassle free. The room was spacious, clean and odor free. Great location !

    Date of stay: December 2023
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Hampton
    Thank lmj8760
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mary Morris, General Manager at Hampton Inn & Suites Thousand Oaks, CA, responded to this reviewResponded 12 December 2023

    Dear lmj8760,

    Thank you for choosing the Hampton Inn & Suites Thousand Oaks and for the nice review. We are so please that our team member helped make your stay great. We hope to have you as a guest again!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 21 November 2023

    It was great, very clean and beds were comfy. The breakfast was great especially because the breakfast attendant, Sherry, was friendly and helpful. Even the pull out couch is nice- my husband and I slept here and it was actually relaxing. I do recommend this hotel.

    Date of stay: October 2023
    Trip type: Travelled with family
    Thank Dino P
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mary Morris, General Manager at Hampton Inn & Suites Thousand Oaks, CA, responded to this reviewResponded 21 November 2023

    Dear 300dinop,

    Thank you for choosing the Hampton Inn & Suites Thousand Oaks! We appreciate your business and your nice review. We hope that you will choose Hampton by Hilton for your future stays.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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