Stopped off for two drinks, an iced coffee and a caramel Macchio, nothing fancy or complicated. After waiting twenty minutes and asking twice where my order was, girl finally said she didn't have any stickers for my order. Wasn't until I finally demanded a, refund that manager offered one to me and finally made my drinks which took less than two minutes. Mind you it was NOT busy at all during this time, so absolutely no reason why I should have been kept waiting so long, certainly when I was standing by the counter and not seated in back where they couldn't see me. Worst Starbucks I've ever been to.