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Reviews (846)
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All reviewsfront deskgrand canyonroom was cleanthe breakfast areawafflescomplimentary breakfastparking lotpool and hot tubwould stay here againlong drivelight sleeperstayed one nightroad triptraininnspillowsinterstate
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Reviewed 1 April 2016

  • Stayed: March 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Annette D, Manager at Country Inn & Suites by Radisson, Flagstaff, AZ, responded to this reviewResponded 12 April 2016

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Reviewed 31 March 2016

Very disappointed. We booked a room with two queens, but the beds are clearly nowhere close to queen size -- just doubles. The gal at the front desk insisted that the "sheets and comforters are queen sized", but that still doesn't mean the beds are that sized. Then she said she could upgrade us to a suite, but unfortunately we had booked "through a third party site", which isn't true, because I booked directly with the hotel website. I even showed her the confirmation from Country Inn and Suites, but she still insisted. Just frustrating when you travel with kids and need all the available bed space.

The hotel is neat and clean. Breakfast is average.

  • Stayed: March 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank TCopes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, online customer support at Country Inn & Suites by Radisson, Flagstaff, AZ, responded to this reviewResponded 4 April 2016

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

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Reviewed 31 March 2016

  • Stayed: March 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Annette D, Manager at Country Inn & Suites by Radisson, Flagstaff, AZ, responded to this reviewResponded 12 April 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 March 2016 via mobile

This room was nice and clean. The beds a little hard, but the reason I rated this Country Inn a 5 out of 5 , excellent was the staff. Especially the morning staff, I had a issue which I will not go into, but the lady at the front desk went far and beyond to make sure I was satisfied !!!!! To me that made my stay .

Stayed: March 2016, travelled as a couple
Thank Tommy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annette D, Manager at Country Inn & Suites by Radisson, Flagstaff, AZ, responded to this reviewResponded 12 April 2016

Thank you so much for taking the time to finish a review. It is wonderful to hear that your stay with us was excellent. I am glad that the front desk was able to resolve your issue and deliver the customer service that we are constantly striving to uphold and improve upon. From everyone at the Country Inn & Suites Flagstaff, we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2016

  • Stayed: March 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Annette D, Manager at Country Inn & Suites by Radisson, Flagstaff, AZ, responded to this reviewResponded 12 April 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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