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All reviews the hilton hawaiian village across the street ala moana blvd wailana coffee house free apples fridge and microwave coffee maker diamond head min walk free shuttle beach towels within easy walking distance bus stop rental car small pool sofa bed partial ocean view
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Reviewed 21 June 2006

There are a number of positive, accurate reviews below, so I'll just add new details:

- Staff was very helpful and accomodating. I reserved the top-tier room, with partial ocean view, but the room I was assigned had a lousy view of construction and only a juliet balcony (i.e. railing without a proper balcony ledge). I asked to change rooms, and they were very nice about letting me see another room before deciding whether to move my luggage. I wound up two floors higher, closer to the park, with a much better ocean view, and with a real lanai.

- Breakfast is a lowfat fruit yogurt and a cheese-and-fruit danish. They tend to run out of yogurt and replace it with an extra little muffin. The canned "juice" however is actually like fruit punch. It's about 30% juice and the rest corn syrup and water. I asked them to skip on the juice and got bottled water, which seemed a step up.

- Ala Moana Blvd. (ocean view side) is quite busy, and for now there is construction across the street at the Hilton Hawaiian Village. If you ask downstairs they can give you a paper clip to clip together the curtains.

- I got a free tote bag on check-in for registering with the Expedia!Fun concierge desk. It's convenient to use their service, but they will definitely NOT get you the best deals. E.g., I went snorkeling in Hanauma Bay and it cost $21 for dry snorkel while other tour operators charge $12. (That's before the $5 park entrance fee.) I asked for a better price at the Expedia desk and she said that the only other one she could book was $2 cheaper.

- There is 10% Kona blend coffee in the room and toiletries (shampoo, lotion, oatmeal soap) are all made in Hawaii.

- They give you a 50% off dining coupon book when you get there, which has some decent deals, like buy-one-get-one at Subway and half-off the very good pizza at Harbor Pub two blocks away.

- Retail and dining on the same block:
Wailana Coffee House (not-great diner, but affordable for Waikiki and you get 10% off for staying at Aqua Palms)
candy shop
Fox and Hounds pub/cantina
Aloha Sushi (has 99-cent rolls and bubble tea drinks)
Shanghai Bistro (very expensive but they have 50% off select appetizers 4-6 p.m.)
Capriocciosa pasta and pizza (about $14 for pizza)
Kobe steak house
Big ABC convenience store

  • Stayed: June 2006
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30  Thank ellie77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2006

The accommodations were within our "moderate price range" budget, which was a plus. However, it was not what we expected. Our reservations for a deluxe studio with king bed -- paid for upon booking -- ended up to be a queen bed with a balcony that was literally 12 inches deep. Albeit, we were travelling on Memorial Day weekend, so the hotel was pretty booked up.

Upon a friendly and speedy check in, we opened the slider doors that lead to the balcony in our room, and could clearly see into the windows to the left of us -- below and above -- where people wait for an elevator on those floors. That meant other guests could see US in our room! I don't wear clothes in my room and therefore didn't wish to give everyone a peep show while they wait for an elevator, so we inquired about alternate accommodations. They kindly gave us keys to view another room, but it was smaller and the headboard of the bed was backside the elevator shaft. That wasn't going to suffice due to the noise, so we inquired about yet another room and ended up with a studio deluxe with a queen bed on the 10th floor with a want-to-be balcony that my foot barely fit on from toe to heel (woman's size 9).

For the same price as the private condo in Kona and the B&B cottage we stayed in near the volcano on the Big Island a few days prior, we were disappointed.

At 6:00 am we awoke from our sleep by a lady talking on her cell phone on a regular-size balcony next to us, below. It must be what they call a lanai because it had 2 chairs and a small table. It was annoying because we wished to sleep in longer. She must have phoned everyone she knows that morning from her balcony and would not shut up. We closed the slider, but could still hear her. There was also traffic and bus noise from the boulevard below. Not very peaceful. I've stayed in quieter hotels in downtown Los Angeles.

On the positive side, there were no bugs, it was clean and had good water pressure and central air conditioning, which worked most of the time. The hotel is not far from the beach (easy walking distance), had a nice view of the Hilton's roof, but very little ocean view between the Hilton towers across the street. Perhaps it was a much better view of the ocean before the Hilton was built?

The photos of the pool area on their website are deceiving. It looks like it's on the roof top with a great view of the city. Try again. It was below us, probably at the 3rd or 4th floor near the noisy boulevard.

There were no ice machines on the floors we visited.

The parking is very tight. Don't rent a truck or long vehicle if you plan to park there. We rented a convertible Sebring and it was fine, but we had to be careful not to hit the wall making a turn in the garage parking lot. Yes, it's $15 per night, but they have security in the parking garage.

The staff was friendly and tried to be as accommodating as possible, I just believe the hotel is not exactly as presented to the public via advertising. Somewhat deceiving.

We spent more time across the street at the Hilton grounds than we did at the Aqua Palms, to access the beach and roam the Hilton's various shops. We ate a late dinner at the Singha Thai Restaurant at the nearest corner on Ala Moana Boulevard. Very good food with excellent service and is open late.

In a future visit, if our budget were limited, I would probably stay at the Aqua Palms again (short term), but if our budget permitted, I would definately pick better accommodations.

  • Stayed: May 2006
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16  Thank Ventura-Mermaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2006

We stayed two night at at the Aqua Palm Resort and Spa on Waikiki in Honolulu, HI, June 1-3, 2006. What a great condo hotel! We booked our rooms over the phone after reading some great reviews here on Trip Advisor. The room was a great deal (about $150. per night including tax) and the location was SUPER! This was a pre-cruise stay for us as we were leaving on the Pride of America for a 7 night cruise of the Hawaiian Islands. We couldn't have been more pleased with our 9th floor end room. We had a SUPER view of Diamond Head and nice views of the ocean and beach around several buildings. We were directly across from the Hilton Hawaiian Village and walked over there to see their fabulous Polynesian show on Friday night as well as the fireworks! Our room was very clean and comfortable with a great king sized bed. The coffee maker in the room, as well as the free continental breakfast either delivered to our room at the time we picked or available for pick-up at the front desk on an early morning was a nice touch. I don't think everyone was offered this free breakfast, but I asked for it when making reservations and so we got it both days.

The Bus (the city bus line) has a stop right in front of the hotel. Very convenient and just $2. per ride which includes one transfer! We took it to go to Pearl Harbor and to the entrance of Diamond Head. Both outings were well worth our time. Pearl Harbor was very moving and we are so glad we went to see it. If you take the trek up Diamond Head be sure and take water and go early as it gets quite warm and is not recommended if you are not physically up to the challenge of climbing several hundred steps! The way down is a breeze, but that climb up - 8/10 of a mile but seems longer - left me winded and panting and I am in good physical condition!

The lobby of the Palms, though small, is very lovely and well done. The elevators are a bit slow and the hallways hot, but our room was perfect! We saved a bundle over the cost pf similar hotels in the area and it is so well located. Close to the Ala Moana Shopping Mall and the beach on Waikiki! We walked the beach all the way from in front of the Hilton Hawaiian Village to the statue of Duke Kamehameha where they have a live web cam and you can call back home and they can see you on their computer in real time there at the statue! Just have them google 'Live web cam Waikiki' and the first picture that comes up is there at the staue! Very cool!

A stay at Aqua Palm is really great! You will not be disappointed with these top-notch accommodations on Waikiki.

11  Thank lambs2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2006

I had wanted to write this review as soon as we got back, but time just got away. We really wanted to write a review in return for all the help TripAdvisor gave us. Anyway, before my wife and I went on our honeymoon, we reviewed this site extensively for the best accommodation at the fairest price. We definitely hit the mark with the Aqua Palms. Most people had nothing but good things to say about the Palms, and we agree. It was great, but keep in mind with economy, you don't get four stars. What you do get is a nice place to stay and value for your dollar.

We stayed on the Ala Moana side, across from the Hilton Village on the 5th floor. We had wonderful city views, with a partial ocean view to the extreme right. The hotel underwent renovations within the last year or two. Everything was clean with comfortable beds and reno'd bathroom with nice tile and countertops. The room had a microwave and little fridge to keep the beer cold. Plus a safe for all the valuables. Every morning we got a small breakfast package with local canned juice, a danish and a yogurt. It won't fill you up, but it gets you started for those early tours, and it's complimentary. The pool is small and not heated but who cares. You're in Hawai'i.

We shopped around for the best internet price. Although there were cheaper, Bookit had the best price with a room upgrade to a Superior Studio. We paid approx. $150 canadian/night including taxes for 10 nights, averaged with two free nights (every fifth was free). You can't beat that for a nice, clean, friendly hotel on the edge of Waikiki.

The hotel as an Expedia rep in the lobby that will book anything that you want from several different tour companies, which was real convenient. She would know the pros and cons of each company, best prices, best departure times. It's like "I want to go to Pearl Harbor." You just go down to the lobby and Sheila (usually) would set everything up for you for the next day or whenever. Fantastic.

The hotel is about a 15-20 min walk from Ala Moana shopping mall for everything you need, and there is always an ABC store right around the corner. If you use travelers cheques, go to ABC, they'll cash any denomination no problem and always with a smile. If you are a history buff, check out the Fort DeRussy museum on a rainy day, just a short walk away, admission by donation. The bus system is great and it takes you anywhere easy. To get to the beach, just walk 5-10 min through the Hilton Village and use the beach there. All beaches in Hawai'i are public. See how the other half lives!!

We would highly recommend the Aqua Palms. Nothing fancy, but good and clean. Hard qualities to find in Waikiki on a budget. We will definitely stay there again. Aloha and Mahalo!!

  • Stayed: March 2006
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17  Thank Vacationer21693
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2006

We decided on a quick overnight on Oahu since we wanted to see Pearl Harbor before continuing on to Maui and the Big Island. We chose the Aqua Palms after reading several Trip Advisor reviews and doing some price-comparisons online. This hotel was a great value. Yes, the rooms are tiny (like a shoebox compared to the next hotel we stayed at), but they were clean, the staff was incredibly friendly and they even had a small continental breakfast boxed up for us the next morning as we left for Pearl Harbor. For the approximately $130 we spent for one night here, I don't think we would have found a better deal. We were exhausted from travel, so there was no point in staying at a pricey beachfront hotel. I'd even stay here longer if I return to Oahu. It's basic, but it's clean and affordable. My only complaint is that it wasn't super well marked; we had to circle the block a few times before finding the hotel and its parking garage.

5  Thank JessNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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