I'm embarrassed for the Malihinis (Visitors) who come from all around the world to come visit the beautiful Hawaii Nei and have booked this hotel.
Please avoid staying here, unless you don't care about customer experience. It doesn't exist here at the Hawaiian Monarch. It used to...
When I was younger, this was a popular go to place to stay and the night club used to host a line waiting to just get in.
Today, it is barely a whisper of what it should be.
Upon my arrival, the front desk guy who greeted me was not very welcoming. In fact, he's the opposite. In his very monotone and unenthusiastic voice with his blank facial expression, he checked me in. Actually, it was a painful process that doesn't blend in well with the Aloha spirit.
I did like his unique "Bowl" style haircut.
When I got into my room, it seemed okay at first glance but when I continued to settle in and unpack, I started to notice the unpleasant details.
The rug. It's in many shades of green. Green mildew. Green stains. Green mold. Faded green to yellow patches from possible stain washes in the last several years.
The furniture looks like items you may find on the street side walks to be repurposed to use as new furniture.
Even the small refrigerator sits on the floor by the entrance door (#ghetto) - which makes it difficult to open and close the fridge.
There's no wifi in the rooms but there is wifi in the laundry room.
The hotel charges a $10.00 per day "resort fee", you would think they can work in a way for wifi.
[Small note: just a heads up, the swimming pool is a salt water pool]
The second desk person I met there was a young woman who was very charming and engaging. We chatted and she had a very nice disposition. I had asked about extending my stay to a later check out. She told me to call the front desk in the morning of check out.
I called and recognized her voice, she told me the hotel was fully booked and I couldn't have my late check out.
Well, I was a little sad but then, that sadness turned into being upset when I logged into Orbitz Com and discovered there were rooms available when I was told it wasn't.
I don't like liars.
My trip wasn't horrible, I spent most of my time with friends and family.
Finally, when I checked out, there were 4 people behind the front desk. I stood there for a minute.
Finally, with no greeting, I was asked, "do you need help?"
I looked at all four them and thought, no wonder this hotel is a slum. They don't have the right people working here.
I hope by reading this you'll find something else on our beautiful island as better accommodations.
If you're young and don't care - this is the place for you.
- Official Description (provided by the hotel):
- Welcome to the Hawaiian Monarch Hotel. Serving as the entrance into Waikiki, located conveniently along the Ala Wai Canal, just blocks to the sands of the mighty Pacific, the Hawaiian Monarch Hotel offers the perfect location to take advantage of all the attractions of Honolulu. Nestled in the heart of Honolulu, the Hawaiian Monarch is the ideal hotel for attending functions at the Hawaii Convention Center, shopping at the world-famous Ala Moana Center, and exploring the many boutique shops along Kalakaua Avenue. Shopping and dining can be found in any price range surrounding the hotel, not to mention picturesque Waikiki Beach, known as "the birthplace of surfing", and home to the most beautiful beaches in the world. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, TripOnline SA and HotelQuickly so you can book your Hawaiian Monarch Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hawaiian Monarch Honolulu
- Hotel Hawaiian Monarch
- Hawaiian Monarch Hotel Honolulu, Hawaii