One ice machine for the entire facility. We checked in for a three night stay and were told our bill was $400+. When we reminded the desk employee that we were on a government rate, the bill dropped to around $250. The room was clean, but very minimal. Upon entering the room, there was one very small bar of soap and one small bottle of shampoo. Upon returning the next afternoon, there was no additional soap nor shampoo. When asked, the front desk person provided additional soap bars and shampo. When asked for conditioner, we were told that they were out. Our originally assigned room was on the second floor. Since I have rheumatoid arthritis, and was having a flair up, we asked for a room on the first floor since there was no elevator. The desk clerk changed our room, but admonished us that we should have said something when we made the reservation....so she wouldn't have to change our room. During our stay, the maintenance man parked his van in front of the check in area....taking up a space that should have been available to persons checking in. However, the employees were very willing to help out and do what they could to make things right. My impression was that the employees were not being supported by the owner.
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- Also Known As:
- International Falls Days Inn