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Reviews (81)
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All reviewsnature walkhot springsswimming poola great place to staythe food is greatget awayjosephcolebirdsrefurbmasailodgelakelordnetnairobipaths
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6 - 11 of 81 reviews
Reviewed 6 March 2017

Spent a relaxing weekend here to get away from the bustle from Nairobi. The hotel is very well-located, beautiful views of the lake and a close proximity - you can walk right down to the shore and see awesome birds and flamingos. We also did a great 4 hour hike up the Ugali Hills with Joseph, who was a great guide. The grounds are really pretty. Service is good. Rooms are a little old and food is fine (drinks are cheap for being so isolated!), but in line with value for money given the location. Would definitely return. Nice pool.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank smelill0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2017

We were glad to choose Jacaranda Hotels-Lake Elementaita Lodge for Our Christmas Holidays. The rooms are nice and comfortable, the staff were very polite and courteous especially Timothy and Mr Bean who went out of his way to make sure the kids were entertained

  • Stayed: December 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Tonny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2016 via mobile

It would have been 5 stars if the place was better looked after.
Food is average.
The best most friendly staff you can find anywhere.
Very cosy comfortable rooms.

Ill back definitely because of the environment, serenity and overall relaxing experience.

There is a swimming pool too with deck chairs.

No wifi except in the lounge dining areas.

Stayed: December 2016, travelled with family
Thank M_Bajaber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacaranda_LEL, Lodge Manager at Jacaranda Lake Elementaita Lodge, responded to this reviewResponded 28 December 2016

Dear M_Bajaber,

Thank you for sharing this review.

We are glad that you will be back because of the serene environment and that you had a relaxing experience while here. We are equally happy that you found our staff to be very friendly and our rooms offered the comfort that you expected.

We have also noted the areas we did not do well and i would want to assure you that we have a short and long term plan to carry out some refurbishments. On food we would have appreciated if you expounded a little bit but we will work towards improving the same. Currently Wifi is only available in the main public areas but we also have plans to install them in the rooms in the near future.

Kind regards,

Moses Rotich
Lodge Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2016

Had the most amazing three nights with my girlfrirend, very quiet serene environment just the perfect getaway.
The room amazing soaked in the bath tub listening to the chipping birds outside, food was great table dhote through out the stay and finally the nature walk to the lake.
Great place to stay amazing staff.

  • Stayed: November 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kaul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacaranda_LEL, Lodge Manager at Jacaranda Lake Elementaita Lodge, responded to this reviewResponded 8 December 2016

Dear Kaul W,

Thank you for sharing your review with us. We are glad that you had an amazing getway with your girlfriend and that we met your expectations. We equally note that your holiday would not have been complete without enjoying a nature walk. We look forward to yet another opportunity in the near future to host you.

Kind regards,

Moses Rotich,
Lodge Manager

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Reviewed 19 November 2016 via mobile

We arrived at around three o'clock. We had some lunch. There was not a good variety of food. There was only spaghetti ,fried potatoes, chicken and a salad. The dessert was strawberry jelly . My room was quite comfortable but small. The view of Lake Elementaita was breathtaking. Breakfast was better than lunch and dinner. I Enjoyed My Stay But Would Have Rated It 5 Stars If There Was More Variety Of Foods. If improved I would most definitely come back.

Stayed: August 2016, travelled with friends
1  Thank Kitwa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacaranda_LEL, Lodge Manager at Jacaranda Lake Elementaita Lodge, responded to this reviewResponded 29 December 2016

Dear Kitwa M,

Thank you for sharing your review.

I must agree with you that by the time you arrived for lunch which you mentioned to be around three o'clock there was limited variety of food since our offering for the day was a buffet. Ordinarily we serve lunch from 12.30 pm to 2.30pm and gauging by the time you arrived we would have closed and most food items would be finished and not replenished. I am sure the experience in your subsequent meals was different. Our menus ordinarily offer at least not less that three options of the main course and accompaniments , salad and dessert. That said we can assure you of continuous improvements on all the feedback we receive.

We equally appreciate your mention that the rooms were comfortable and the general view of the lake from the hotel was breathtaking. We would like to welcome you once again in the near future to enjoy our services.

Kind regards,

Moses Rotich
Lodge Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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