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“A Truly All Inclusive All Inclusive”

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Heritage Awali Golf & Spa Resort
Ranked #3 of 6 Hotels in Bel Ombre
Certificate of Excellence
Reviewed 10 January 2007

If you are looking for a relaxing holiday in a beautiful setting, the Heritage should be high up on your list. The resort is lovely - architecture is posh African village-ish - very well maintained, and beautifully landscaped. Two gorgeous pools, a fab beachfront with plenty of tiki umbrellas to relax under, and public spaces are cool, spacious and comfortable. Our room - an ocean view - was delightful. King bed, very large bath and shower, separate loo. Nice balcony with a day bed - great for an afternoon nap. Rooms are air conditioned, however we never actually needed it, just kept the ceiling fan going.

While we just relaxed under the aforementioned tiki umbrellas next to the pool, there are activities throught the day and into the evening to keep you busy - archery, aquarobics, bike rides exploring the coast, learning to sega dance, etc. Water sports such as waterskiing, sailing and kayaking are included in the all inclusive cost. We did have a rather nasty incident with the waterskiiing - honestly, if you're not an experienced water skiier I'd give it a miss (my husband has been skiing for 20+ years, and I'm the boat captain and we were not impressed with their safety procedures; in any case we had a discussion with the deputy General Manager, and our suggestions were acted upon the next morning). We did not avail ourselves of the golf, but understand that the course was nice.

The spa treatment - again, included in the all inclusive package - were a delight, and a very nice feature of this resort's package. Gym was fairly basic, but acceptable.

If you have children, the resort is really very well suited. We saw the children in the kid's program each day, and they were happy as they could be. The attendant's were attentive and caring, and a few of the kids we saw each day seemed reluctant to go back to their parents! Teens on their own might be a bit bored, but in pairs or packs they should be well entertained with the beach, pools, activities, table tennis and games room.

The dining options were great - breakfast is a buffet that covers the gamut. Lunch can be taken at either a pool front or ocean front restaurant. For the evening meals, the buffet restaurant had a consistently good selection of foods, each night themed differently. The ocean front restaurant - be sure to book your evening table in the morning as it's quite small - was lovely and offered a very nice menu, and there are 2 premium restaurants that you can book into (7 day stays allow you a visit on package to one of them, drinks not included). We chose the Chateau Bel Ombre and it was a fabulous night. We also did the lobster bbq (again, not on the plan) and it was wonderful. Drinks are inclusive - other than 12 year & older spirits - and they do pour top shelf. Wine lists were good, with a nice selection on the plan. I highly recommend the quiet bar to the right before the bridge, and the rum tasting night - I had the most amazing cocktail I've ever tasted!

As to the staff, they could not be more pleasant - helpful, always courteous. Our valet kept our room spotlessly clean.

Tourist information wise, I'm afraid that for once I've got little to inform on - the resort was so delightful we never even had the inclination to stray once we arrived - airport transfer was about 50 minutes.

All in all it was a trip in paradise...I wish we'd booked another week!

  • Stayed: December 2006, travelled as a couple
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12  Thank Tiffany L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 January 2007

My Son and I travelled to the Heritage for a week during December. The golf was excellent. It is most definitely not a resort for children. The snorkelling was great but you had to go by boat to snorkel whereas when we went previously to another resort you could snorkel all day if you like. The current was also very strong so it was not particularly nice to swim in the sea well you acually couldn't because of boats, etc. The rooms are stunning and service was excellent. Food was okay. Overall won't be going back.

Johannesburg
SOUTH AFRICA

  • Stayed: December 2006, travelled with family
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5  Thank JHBJHB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2007

We stayed at this hotel for our wedding and honeymoon at the beginning of December for 14 nights. We had done lots of research on the hotel and expected something really special....we were not disappointed!

Although the hotel is small the layout meant that it was never crowded and no problems in finding sun beds etc at whatever time of day you wanted them.

The weather throughout our stay was perfect. Quite windy but we didn’t find this a problem. We had a couple of rain showers but mostly on an evening.

The rooms were spacious and had a fab bathroom. We stayed in room 6108 and had a great view of the ocean. Our room was kept immaculate by Ranjeeta our housekeeper. She also made our wedding very special by decorating the room beautifully.

Food in the hotel was wonderful. We ate in all restaurants except the Chateau and can honestly say we enjoyed every meal. The fine dining restaurant was fantastic and we always enjoyed infinity blue (On the Beach). We had no complaints about the buffet restaurant either, we always found the food to be top quality, fresh and lots of choice.

The premium All Inclusive package is great value as it includes all restaurants and bars (inc Premium brand Drinks). I would not recommend staying on any other basis other than the all inclusive as the cost of drinks and food were high.

The pool area was always clean and uncrowded and with waiter service drinks and fruit etc it was the perfect place to spend the day just chilling out. We did venture onto the beach a couple of days and also enjoyed this however, if you enjoy swimming the sea really is not deep enough and is quite sharp underfoot from the coral. The current is also very strong so would need to be careful if you have kids or are not strong swimmers.

One of our favourite parts of our stay were the treatments we received at the spa. They were bliss! We enjoyed everything from foot massage to facials again included in the package. The spa is gorgeous and so relaxing. Yes, you do have to wear paper pants but who cares when your getting pampered each day. The therapists are lovely and really put you at ease.

We didn’t do much in the way of sports but there was a lot of choice if you wanted to participate. Did the water aerobics which was fun and also enjoyed the glass bottom boat. However, if you are more active you can always join in with the bike rides or water skiing.

We enjoyed the hotel so much that we didn’t venture out much although we did take a helicopter tour of the island. Although expensive it was a great morning out and if you get chance a definite must!

Our wedding day was arranged by Vidousha. We found her to be so helpful and caring. We felt as if she genuinely wanted to make our wedding day special. She listened to exactly what we wanted and made sure everything was taken care of. We had no stress at all and can honestly say everything was perfect. The Sega band who performed at the wedding were such fun and our photographer was really good.

If you want an intimate, exotic and stress free wedding then this is the place to be. (Thank you Vidousha for making our day so special)

We would return to The Heritage in an instant and would have no reservations about recommending this hotel to anyone else.

If anyone would like any more info then please feel free to contact us at grayandnic@btinternet.com.

  • Stayed: January 2007, travelled as a couple
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15  Thank gncgray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2007

We went to the Heritage for a fortnight at the beginning of December 06 for our honeymoon. We spent a long time deciding where to go and the reviews from other tripadviser users did not let us down.

The Heritage was wonderful and the perfect place for our honeymoon, we would throughly recommend it.

Food
Like other reviewers we favoured Infinity Blue for food, the lobster and king prawns were superb as were the cocktail recommendations. I miss my daily Kir Royales. Make sure you book infinity blue as we always had to do it at least one day before. For lunch I would thorougly recommend the crab cakes. The fine dining restaurant is worth doing for the chocolate platter alone. It is the most heavenly dessert. The buffets and gala dinners were always good and the breakfast buffet was excellent although watch out for the birds that sneak into the bread baskets. You can have breakfast delivered to your room but the choice is nowhere near as wide. We visited Le Chateau as part of our package. It was nice to go somewhere different but we felt the food was better at the Heritage and you also have to pay for drinks here (min £20 per bottle of wine)

Beach/Sea
Whilst the beach is not as picture perfect as those on the east side of the island it is ideal for just lounging in the sun, with the staff serving drinks at your sunbed. The seashore can be quite rough on your feet. The all inclusive package includes a glass bottom boat trip where you do see quite a few fish although it does feel like quite a long hour. Watersports are tide and wind dependant so some days there is only a two hour slot for you to do them so they are worth booking in advance.

Rooms
Before we went we took the advice of other tripadvisers and emailed the hotel direct to ask for a sea facing room. The first time I emailed them (as myself) the said the hotel was full and we could only get it if we paid extra. My husband emailed a month later and he was told they would do all the could to accomadate us and sure enough they did. Our view over the pool and watching the sunsets each night was fabulous. Some of the honeymooners we met were disappointed as their rooms overlooked the gardens so it is definitely worth requesting in advance. Our room was always clean as was the whole hotel - even the beach toilets were spotless.

Spa
Neither myself or my husband are particularly into spa treatments and we used to get nervous before each one...however they were relaxing. We used to have ours at 9am so we'd often lay there worrying that we'd miss breakfast which probably defeats the purpose. In hindsight it is probably better to book for the evening as after some of the treatments they do tell you not to go into the sun or to leave the oils on your skin. If you go into the sun without washing the oils off you WILL burn even if you put suncream on. Just be warned about the paper pants. They are cut very high (for the ladies) and leave very little to the imagination for the men. Myself and my husband requested 'couple' treatments where you are in the same treatment room. This meant I spent the first 5 minutes of each treatment in fits of giggles admiring him in his 'paper pants' - they are worth a laugh if nothing else!! Everyone else we spoke to absolutely loved the spa.

Trips
We booked ours through Golden Sands and did the dolphin catamaran, the inland tour and an east coast catamaran trip.
The dolphin one is the most popular (about 40 people on the catamaran) and you will see dolphins although you do not get to swim with them and there are 50 other boats also following them. The catamaran is a full day trip however you remain anchored in the same place so I didn't rate it that highly as you only travel 500 metres or so from the harbour area.
On the inland tour we saw the volcano crater, wildlife park, glass factory (not worth it atall), hindu lake, seven coloured earths and the black river gorges. At the gorges there were wild monkeys running about that actually posed for the cameras and the seven coloured earths are well worth a look.
The East coast catamaran trip was a lot smaller (12 people) than the dolphin one but we felt it was a lot better as you travelled along the coast to a waterfall and then stopped at the Ile de cerfs for a couple of hours which was absolutely beautiful. The white sands and crystal clear, bathwater warm water were fantastic.
All the trips were about £45 per person

Tipping/Bills
On our first day we weren't sure of the protocal so waited for other people to leave the restaurant so we could see what they did. For lunch, dinner and drinks you will always receive a 'bill' for you to sign. Nobody really seemed to tip for lunch or drinks but most people seemed to for the evening meal. 60 rupees is about a pound and apparantly the serving staff earn approximately £50 a week so you can get an idea of how much to tip. There is a box at reception where you can tip all staff. We were very rarely served by the same person as the hotel has so many staff so you may want to tip individuals or alternatively save it to the end.

Overall, we cannot fault the Heritage, it was worth every penny. For everyone reading this and planning to book it I am very very jealous!!

  • Stayed: December 2006, travelled as a couple
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22  Thank Lara&Paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2006

after looking for somewhere special for our wedding we came across the heritage and after reading the amazing reviews we decided that heritage was the place for us. Being a high maintanance kind of girl only the best will do and i wasnt dissappointed in fact i burst in to tears as it was like being in paradise. The rooms were beautiful and the food was to die for we enjoyed the spa treatments too but we missed them sometimes due to having too much fun with friends that we had met. We eat in infinity blue most of the time and the chef was fantastic he even stayed to have a drink and a chat with us one night. Our wedding day was the best day of my life and we paid extra to have a meal for two on the beach and it was worth every penny and so romantic. i still dream about the hertigage now and will be going back very soon its without question a very beautiful place.

  • Stayed: August 2006, travelled as a couple
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12  Thank bey0nce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Awali Golf & Spa Resort

Address: B9, Coastal Road, Bel Ombre, Mauritius 61002
Region: Mauritius > Savanne District > Bel Ombre
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Bel Ombre
#3 Spa Hotel in Bel Ombre
#3 Family Hotel in Bel Ombre
#3 Romantic Hotel in Bel Ombre
#3 On the Beach Hotel in Bel Ombre
Price Range: $505 - $1,291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritage Awali Golf & Spa Resort 5*
Number of rooms: 158
Official Description (provided by the hotel):
In the heart of the unspoiled wild south of the island, Heritage Awali Golf & Spa Resort is the ideal place to experience authentic Mauritius and relax in harmony with nature either for just the two of you, or with the whole family. This luxury hotel combines elegance with the magic of Africa and offers high-end accommodations and an exceptional range of facilities: 18 hole golf course overlooking the ocean, two of the most beautiful well being centres of the Indian Ocean area with the Seven Colours Spa and the Umuzi Fitness Centre, a unique concept in kids' clubs and privileged access to a colonial manor house and a nature reserve. A variety of unique delights to leave you with unforgettable holidays in Mauritius. ... more   less 
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Also Known As:
Heritage Awali Golf Hotel Bel Ombre
Heritage Awali Golf And Spa Resort
Heritage Hotel Bel Ombre
Heritage Resort Bel Ombre
Heritage Mauritius
Heritage Golf Spa Mauritius
Heritage Awali Golf & Spa Resort Mauritius/Bel Ombre

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