I booked a room in the hotel Grey Castle Haridwar on 28th April2022 for stay for 11-15 th June after interaction with Hotel executive through YATRA online portal , paid full amount and received confirmation mail. However when we reached in the morning of 11th June, the Hotelier showed complete ignorance about the booking stating no communication from YATRA and stressed that even if they get confirmation now, no room will be provided. After a lot of persuation they agreed to provide room but check in was delayed and done at 01:30 p.m.
Request to be cautious while booking through YATRA on line portal.
Room, service, restaurant etc. is okay.
- Free Wifi