Booked this place for two nights and on arrival I showed the man of this property my booking and he placed us in a double room. When going into the room it did not look like it did online. The room was not very nice and not what I expected as it was actually in the people’s house.
That evening the mother said she had checked the booking and we were in the wrong room. We then moved into the room which I seen online which was a positive and pretty good as it was separate to their house.
On the second day we went to go out for the day and the man said we had to leave as the room was booked. I was trying to show him my booking and explain that we had the room reserved so how was this possible. The man got very angry and aggressive therefore, we left which resulted in him continuing to threaten us.
At our new hotel (city grand - which was lovely and the manager was great) the manager said that the “fat” guy from hotel 4 you is not very nice and known for this kind of thing.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.