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“Hotel Staff excellent”

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Premier Inn Rhuddlan
Ranked #3 of 5 Hotels in Rhyl
Certificate of Excellence
Reviewed 4 weeks ago

Stayed three nights with wife, due to making arrangements for a family funeral. Receptionists excellent, cleaners good, parking difficult at times. Restaurant (table Table) surprisingly very average, cleanliness of cutlery for a restaurant not acceptable.
Asked reception staff what cost would be for a further 1 night stay week after for actual funeral, found price quoted ridiculous, told it was due to supply and demand. Don't forget these hotels are still listed as budget hotels, £86 per night room only does not sound budget to me.

  • Stayed: January 2018, travelled as a couple
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Review collected in partnership with premierinn.com
Thank ManchesterJohnH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 458 reviews

Reviewed 8 January 2018

  • Stayed: January 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with premierinn.com
Thank Jackie H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 12 December 2017

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with premierinn.com
Thank T9713DWpaulr
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 4 December 2017

This was our first stay at a Premier Inn and we stayed for just 1 night last weekend and was very pleasantly surprised. The reception staff were very friendly and the room extremely spacious, clean and tidy with a large comfortable bed.
Breakfast at the next door restaurant was excellent and amazingly good value with a great choice and once again very friendly and efficient staff.
We'll certainly stay here again next time we're in the area and would highly recommend it.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
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Thank rikontour2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2017

The hotel is a typical PI, clean and comfortable with friendly staff. Everyone went out of their way to be friendly.
However, the restaurant although quiet was not so good. We were left waiting to be seated at a table whilst staff wandered about - they were not serving meals etc. just wandering. Only when we went to the bar did someone organise a table we could have.
We eventually had someone take our order, and we then waited again before our starters arrived. We had been at our table for almost an hour before "Okey Dokey" (the waiter uses the phrase alot) told us because a party were being attended to, we were experiencing a small delay being served our main meals - this was more than a small delay.
The meals eventually arrived - but - were only warm. Issues here over the hot lights that don't keep food hot. Our meals were obviously ready for sometime and no one thought to serve them to us........ disappointing.
We brought this to the attention of the waiter at the time - for the good it did us. He did then offer to immediately replace our meals with a hot version .................... how could that be done quickly after we had waited for so long ? ....... microwave ?? why not just serve the meals when they are freshly cooked and hot ?
Breakfast was a much improved experience and freshly cooked. Here the staff were again friendly and did not leave you feeling you were being avoided.

  • Stayed: November 2017, travelled on business
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    • Cleanliness
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Thank morgantalbot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Rhuddlan

Address: Marsh Road | Castle View Retail Park, Rhyl LL18 5UA, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Rhyl
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Rhyl
Price Range: $107 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Rhuddlan 3*
Number of rooms: 44
Official Description (provided by the hotel):
In a small Flintshire town surrounded by rolling hills, across the river from Rhuddlan Castle ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Rhuddlan Hotel Rhyl

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