We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,861)
Filter reviews
1,861 results
Traveller rating
310
586
448
276
241
Traveller type
Time of year
LanguageAll languages
More languages
310
586
448
276
241
Show reviews that mention
All reviews black sand mobility issues country monkeys wildlife excursions volcano tide
Filter
Updating list...
1,277 - 1,282 of 1,861 reviews
Reviewed 5 September 2007

We LOVED this resort!

The only problem incurred by our group of 30 was a non working air conditioning unit and the problem was fixed right away.

Some of the reviews I have read complained about having to walk to your room. This is true-- the resort is on a mountainside but the hotel has transportation that comes around every five to ten minutes. If you aren't physically able to hike steep hills then maybe you should find a different country to visit.

The entire resort was very clean and the staff was extremely friendly.

There are companies there (Swiss Travel) that arrange your day tours. These guys are not very organized and are not consistent with their prices! Beware!

I reccommend doing the ATV tour and canopy tour. You can also take a jet ski tour right from the resort and it is well worth every penny spent! I have never jet skiied in such a beautiful environment!

The food is not wonderful but they do have a wide variety to choose from.

I would highly reccommend this hotel!

  • Stayed: September 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank alimonkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2007

Just got back today from my honeymoon spending 2 weeks at this hotel,we booked with First Choice and the flight was nice and comfortable inbound and outbound,airport very basic like a hanger,but it did the job!!!

Food-Was so so on some nights,each night was a theme night at he buffet restaurant,but be warned the food is always served luke warm-cold very bad in this case,food aleays nicely presented though,not alot of choice though.Some themed nights better than others,this hotel only caterers for Costan Ricans and Americans,needs to caterer for all tastes and nationalities who stay at this hotel.So be warned !!!!!!

Hotel-Friendly and lovely staff,hotel very clean and well run,i was in block 1 overlooking the bay,wonderful view.Hotel very very remote with very little to do on sight,yes you can book trips,but some people are on a budget and spending £100 ish each is a fortune.Hotel has 2 very small shops seling nic naks,but no magazines,lilos,etc.This hotel ok for couples but is boring on the 2nd week,you are too isolated from the outside world.Pool is very nice with a swim up bar,only prob is that were loads of wasps there which is off putting.DO NOT BRING YOUNG CHILDREN HERE there is VERY little do here for them,i was amazed seeing dozens and dozens of them there,very little entertainment,expensive holiday so DONT TAKE YOUNG CHILDREN!!!!

In all an ok honeymoon,the food lets this hotel down,it also needs better entertainment,more facilities.Also rained EVERDAY,2 thunderstorms,told on arrival it was the rainy season!!!! grrrrrrrr i thought,on the dot at 3pm ish it poured down.Became depressing after a while,stuck in isolation whilst it rained.If you want to relax than this is the hotel for you,if u want to lose weight also this is good for you after the cold presented food!!!!!

  • Stayed: August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Diamondgirl77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2007

Myself (aged 15), my mum, my dad and my 14 year old sister stayed in the allegro between 16th and 30th of July.
This hotel was excellent value for money.
We travelled with First Choice. The flight is very long so we chose to upgrade to the premium cabin, well worth the extra money (even if it's just to skip the long queue at Gatwick!!)

Once we arrived in Costa Rica the transfer was very quick and efficient. We were given our hotel rooms and keys on the coach so we didn't have to check in once we arrived at the hotel. We had uprgaded the room to an ocean view so, we had rooms in building one. Wow what a view! Again well worth it.
Being in building one did mean we were at the top of the hill, but it was an easy walk down and we often got the bus back up. On the plus side it was very quiet, away from the noise of the pool/restaurants and close to the lobby and the bar there. Again fantastic view from the lobby bar, it is also probably the quieter bar.

The pool is huge, and was great for me and my sister. We played volleyball and water polo nearly everyday. There was always plenty of sunbeds, we never had trouble finding some.
We found that playing these sports helped us make lots of friends and by the end of the holiday there was a big group of teenagers who we would play with during the day and hang out with after dinner. We were all very sad to leave and still keep in contact. The resort is very safe, (mainly because theres no-where to go!!) and we went to the bar and to the disco every night with our friends and had no problems.

The Funclub there was always doing some sort of activity, they didn't bug you to join in if you didn't want to, they were very friendly and always joined in and had lots of fun too. Every night they put on a show, if you like that sort of thing. We didn't bother with them.

The beach was volcanic black sand, but it was very soft. Not many people went to the beach during the day so it was quieter than the pool. The sea was very calm and great for swimming in.
The beach club was definitely worth the trouble, the yellow sand beach was lovely, there were lots of sunbeds and hammocks to relax in. You could take kayaks out, they provided snorkelling equipment and floats. The food at the beach club isnt great, just hot dogs, pizza etc, but the staff were friendly and would bring you drinks on the beach. We didn't have any trouble booking the boat to the beach club.

The food in the buffet was quite good, they had themed nights, italian, costa rican etc. The breakfasts were really good, plenty of choice and plenty of coffee, lunch was ok, it did get a bit samey, dinner was good.
Some people said there were problems with flies on the food, we didn't have a problem with this, the fruit was covered in a glass cabinet and all of the other food was covered too. Yes there were flies (and birds) around, but no different from any other hot country, and you are kinda in the jungle!!!
The A la carte restaurants were excellent. The italian and the mexican both had very good menu, service and were air coned. We didn't have trouble booking, as long as you book early the day before. We always tipped and it was appreciated.
The bars were good, the barmen were friendly and helpful. There was a good cocktail list and would make anything without alcohol if you asked. The main bar closed at 11 and then the disco bar opened. The disco wasn't great but we had some fun there. It really is what you make it.

The weather was generally very good, we did have a few rainy afternoons but nothing that stopped us. The mornings were always warm and sunny but it did sometimes get cloudy in the afternoons, however it was still hot. It was quite humid but it didn't bug us. While we were there we had one storm, in the evening, which was amazing to watch from our balcony.

The room, yes it was basic but you honestly don't spend much time in there. You shower and sleep all of the other time you are outside by the pool or on trips. The room was cleaned everyday and we always had clean towels (we asked for a couple extra and they were always replaced) We had interconecting rooms, as requested before we arrived. The rooms were as we expected, and everything worked. We only had one very short powercut, about half an hour, in a storm. We didn't have any water cuts. No-one was ill and we didn't hear of anyone being ill either. The safe costs $2 a day, we kept our valubles locked or with us and we didn't have a problem with anything going missing.

The trips were amazing, do as many as you can!! We booked our trips through Swiss Travel and they were great. We did the Arenal volcano trip, a really long day (around 14 hours) but brilliant. You spend a lot of time driving, I had nicked the pillow from the plane and I found it very useful on this trip. The rainforest walk was interesting and the hot springs were brilliant.
We went on ATVs through the rainforest and had an awesome time. Me, my mum and my sister went on an adventure day where we zip-lined, went horse riding and went on a boat down a river. The staff doing the zip-lining were excellent, very safety concious and were always there to help you if you got stuck.
We only saw monkeys on the Arenal trip and quad biking, there weren't monkeys at the hotel and when we asked one of the waiters he said it was because it was the wrong season to see them. There were loads of iguanas, birds, huge toads, lizards and butterflies around the hotel and in the surrounding areas.

You have to remember when you book this hotel that it is not luxury and you definitely did not pay for luxury if you want a luxury hotel and not a family one pay for luxury and do not go here as you will be disappointed then come on here write a review and moan!
If you want an excellent family holiday with your children this hotel is the best.

Ok, I think I've ranted enough now, if you have any questions do not hesitate to contact me via trip advisor and I will be happy to answer them.

  • Stayed: July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
9  Thank carKentUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2007

We arrived right on time, had to take a little shuttle to our building which was pretty far, third floor (NO ELEVATORS), and a view of another building (thank God I got it for the price I got it). The rooms have two queen beds, finally a TV, a balcony. The rooms are nice and cold. The shower head shoots water everywhere, I would have to turn it off completely soap up then turn it on again. The beach sand is soft, sparkly and cool (as in not hot). The beach water is hotter than the jacuzzi but it was better than being in the pool. The pool is big and has a swim up bar and they played volleyball and water polo. They have pool tables and ping pong tables. The food was average, out of five different plates of food two or three were good. They lack an all you can eat ice cream machine. There beach club was kind of disappointing because I expected a nicer beach. They made up for it by having howler monkey"s swinging from the trees. Don;t use the phones for long distance $1.50 per minute. Overall my girlfriend and I relaxed, got sun, swam in the beach and pool and enjoyed our stay. Probably would not come back though as I hear there is another resort across the bay which is better.

Positives: All you can eat. Big pool. Wide beach area. All you can drink (even though its very little and takes forever to get another drink)!

Negatives: The walks...The making reservations to eat dinner (never was able to reserve in the restaurant), The walks...The food was average (definitely don't eat the eggs, they under cook them),

  • Stayed: August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank rogermas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2007

We just returned from a family vacation in Costa Rica and stayed at the Allegro Papagayo. We used this as home base while doing daily excursions.
It was so busy with people checking in and out the day we arrived it took over an hour to find out our room was not available for 3 more hours. Finally got our room at 3:00pm on the ground floor of building #4. The room was just ok. The air conditioning in our room leaked. Maintenance came within 15 minutes and changed the filters. It still leaked called again. This time another maintenace person replaced parts.
Happy we got a ground floor room. After climbing the steep hills to our room we were glad not to have any stairs to our room. This resort is definately not for someone with disabilities. Although there was a shuttle van running constantly throughout the resort picking and dropping people off we found it just as easy to walk the few minutes down the hill to the pool/restaurant area.
The staff were incredible, always friendly and willing to doing anything to make our stay more enjoyable. The public areas were thoroughly cleaned each morning, the pool area constinously, but the bathroom in our room could have been cleaned better.
There was a variety of food to choose from but many of the dishes were fried. The food was just average.
We should have booked our excurions the day we arrived. If you went on an excurion and arrived back at the resort after 5:00pm there was no one there to book anything for the next day. The beach was not good but they had a beach club which you had to sign up at 8:00am daily and take a boat to another beach. There were only 2 trips back later in the afternoon. If you wanted just to go for a couple of hours you were out of luck. You had to spend the day there.
Overall the resort was good, got what we paid for. If you planning on exploring and taking advantage of the many excursions and do not plan on spending all of your time at the resort this is a good place to call home base for a family vacation.

  • Stayed: August 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank familyfun200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews