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Reviewed 26 March 2017 via mobile

This guesthouse is located in the centre of town near both the railway station and bus station. This, along with the 24 hour reception, were the biggest pluses; our bus from Turkey arrived at 3 a.m. and we were grateful to have somewhere to go.
Apart from this, we were disappointed.

Of the three staff members we encountered, only one smiled or greeted us in any way. The other two were cold and sullen, bordering on hostile. The room itself was fine for this price, but when it is 3 degrees outside, a thin polyester quilt on the bed doesn't cut it. Blankets would have been nice.

Stayed: March 2017, travelled as a couple
Thank camsean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darinaa, Owner at Guest House Fotinov, responded to this reviewResponded 27 April 2017

Dear Raymond,
Thank you for giving us feedback for your stay.It seems that you liked our 24 hours service and location ,but you are disappointed with the staff not greeting you.That is useful for me as an owner.The other thing is that it was cold during your stay and the cover on the bed was not warm enough.We usually put the blankets and covers in the wardrobe and you probably did not ask at the reception and could not find it.
Thanks again for staying with us and for the feedback of our service
You are always welcome
Darina
Guest house owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2016

Fotinov guesthouse is a small, 4-story building with 3 average-sized rooms on each floor, no elevator. The guesthouse is located right in the center of the city, just steps away from the main pedestrian streets and about 10-15 minutes stroll to the beach. There is parking available for the guests at the nearby hotel Fors, which is located a block away, so a short walk is required. The breakfast is also served there. Nearby are so many different places to eat and get coffee so the lack of restaurant is not an issue at all.

Rooms are cleaned daily. Most of the rooms have access to a small balcony with couple of chairs to sit and enjoy the summer mornings or evenings. The linens are clean and the towels are replaced often. Each room has a separate air conditioner.

The staff is very friendly and accommodating and they will help if there is an issue.

The street noise level is fine, especially if you are facing south or southwest. Not sure about the east side which is right above the street. Of course, there are the seagulls and other birds that create a unique morning sound picture but this is one of the charms of the city of Burgas.

The hotel offers free WiFi (you have to ask the receptionist for the password) and a small fridge and TV in each room. There is also a fridge in the lobby where you can buy a soft drink.

Room Tip: The upper floors are difficult to access by elderly guests.
  • Stayed: July 2016, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank 2OrangeCats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2016

Guest house staff was friendly, the room was clean and good size for me. The breakfast is served at Hotel Fors which is very near from this guest house. The location is very convenient for sightseeing and shopping!

  • Stayed: September 2015, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank aymats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2016

To visitors of Bourgas,
I found myself at the Guest House Fotinov purely by chance. I spent four nights there and can highly recommend it. The rooms are clean and bright with good ventilation. The bathrooms are fresh and clean. The location is fantastic, just off the main pedestrian street which leads to the sea garden and has many cafes and restaurants. But mostly I was impressed with the staff, they were genuinely interested in making my stay comfortable, offering advice and directions on things to see and do in the city. I found them all to be very sincere and helpful throughout my stay. Highly recommended

  • Stayed: April 2016, travelled solo
    • Value
    • Rooms
    • Service
1  Thank johnlewis2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2015

The guest house is located just in the center down, walking distance to everywhere. In general the rooms are nice, cleaned every day, but though there was a "non smoking" sign, our room smelt unpleasantly.
Staff was helpful and breakfast was provided in another hotel just 50 meters away. Breakfast was simple - coffee, bread, eggs, tomatoes, cucumber and pastries. Positive is that besides white bread they even had a bit darker bread ( though You cannot name it dark bread). Negative is that the second day they did not have any milk or even cream with coffee, which was really surprising! and the darker bread did not look fresh, was stiff ( not edible).

In general for Bulgaria the guest house is a bit expensive, it is Okay to stay for couple of days.

NB! There is a really nice coffee shop just 20 meters away from the Guest house, which was the most pleasant thing about it!

  • Stayed: October 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank JaneTeesalu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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