Stayed in a jacuzzi room on floor 6 (612) for 10 days in January to celebrate my wife's 50th birthday. Casablanca exceeded our expectations and we have stayed in numerous hotels and apartments in PR over the years and this is up with the best if them. Big spacious room with massive balcony with sea views. Jacuzzi and sunbeds plus table chairs and a parasol with still tons of room. Decent kitchen, comfy beds and bug bathrooms with great walk in shower. Robes, slippers, pool towels plus aircon and safe at no extra cost. Booked BnB and breakfast was very good. All the usual buffet fare plus Cava, smoothies, smoked salmon and a great selection of teas. Wife used the Spa and the treatments were 1st class and good VFM. Wee mini market very handy for saving carrying water, wine, beer etc up the steps from the CC. The cherry on top is the night time rooftop bar. Absolutely stunning facility if you fancy a quieter drink away from the hustle and bustle of the resort nightlife. All in a cracking place which we would not hesitate to visit again.

If your transfer is not pre-arranged, aswell as taxis you can get a bus every 30 minutes just outside the terminal to Puerto Rico - and to all resorts on the island.

Check in to the hotel is 15.00, check out is 12.00. We had a superior junior suite on the 7th floor, with large terrace and sunbeds, which was great for the view and sun. In December you get the sun around 11.30 and lose it around 6.00pm. The terrace is ideal for having shaded area aswell as for the sun. Any floor is fine for the view & sun though. The hotels opposite get the sun earlier, but were losing it by mid-afternoon.

A large bottle of water is provided on arrival. The room has a kitchenette with an empty fridge, microwave, kitchenette, utensils, coffee & tea making facility but coffee, tea, milk etc are not provided, air con, safe, wifi, the tv includes the 5 main UK channels & also Sky News), bathrobe & slippers, hairdryer, a combination shower gel / shampoo only is provided.
Breakfast includes machine squeezed orange & Cava.

There is an outdoor pool on first floor outside of the restaurant, which got the sun around 11.00. There is also a rooftop terrace & bar with fab views, earlier sun but no shade if sunbathing, although there is next to the bar if you are just having a drink. I believe there are happy hours from 12>1 & 5>6 each day.

To get down to the centre, turn right out of the hotel and round the left bend to where there are about 100 steps, which come out to the right of the centre. If you turn left out of the hotel, on your right there are 165 steps down to the middle of the centre.

For shopping and drinks there is a Hyper Dino in the centre. There is also a huge Spar a few minutes to the right of the centre. You can get a bottle of decent wine for €4 and a 5 litre water for €1.50. Across the road from the Spar is the large Mogan Mall complex for more shopping, bars & restaurants.

It can be noisy from the bars etc in the town centre until about 3.30am, even with the balcony door closed, but I think this will be the same for all the hotels & apartments that are located near or directly up from the centre.

You can walk along coastal path (for about 20 minutes) from the smaller marina to Amadores, which has small shops, bars & restaurants located around the lovely large cove beach. Just north of PR is Mogan, which has a yacht marina, beach, lots of shops, bars & restaurants. Also a few nice small bridges & water inlets around the marina. Get there (and back) by blue bird glass bottom ferry, every hour, journey takes 30 mins, for €13 return. There are extra sailings on Friday mornings for the large market. Alternatively you can get a bus which take 20 mins, for €1.55 each way.

Get the 90 bus to Playa del Ingles for €2.75 each way, takes about 50 mins. Number 33 or 39 back to PR every half hour, pay on the bus. Get the 91 express bus to Las Palmas, takes an 1 hr 15 mins to San Telmo Park in the city centre, or go on to Estacion Santa Catalina (at the end of the bus route) for the lovely 3km promenade & beach (Playa de Las Canteras).

I would very much recommend Puerto Rico and the Servatur Casablanca.

First time to this resort and hotel.
We stayed half board, breakfast was good with lots of choice, however, evening not so good and would not choose this again.
Our room was seventh floor so large balcony with spa bath on terrace.
Rooms were clean and spacious and very comfortable beds.
Lovely big shower although the base/floor could do with a deep clean or refurb.
All staff were lovely without exception. We would return.