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Pullman Magenta Shores Resort
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Reviews (662)
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212 - 217 of 662 reviews
Reviewed 2 June 2016

This resort is great to stay at with a group. There are a few gripes however. We had a two storey 2 bedroom unit. The layout of which is 2 bedrooms upstairs and 2 bathrooms upstairs. We were celebrating my dad’s 90th birthday and this layout was totally inadequate. The stairs are very steep and there is no toilet downstairs. This was a big struggle for him. My second gripe is the fact that you cannot use your Accor advantage plus card in any of the restaurants if the main restaurant (Barretts) is open. It appears this restaurant never closes so we could not use our cards to eat at the cheaper options. Not sure if this is an Accor term or a Pullman term?

Overall the place is nice, great golf course and close to the Entrance.

  • Stayed: May 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank JLMSydneyAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this reviewResponded 17 August 2016

Many Thanks for your review and for choosing Pullman Magenta for your fathers birthday celebrations. In regards To your villa and stairs, my apologies this was not clearly expressed to you at time of booking, please know our front office team and reservations are working on ways to make guest communication better to improve service.Please accept my apologies for your inconvenience. I also apologise that your Accor Plus dining benefits were not explained clearly to you, we are also working on ways to make this much clearer for guests to understand.I am however pleased that you enjoyed your stay with us. Again I thank you for your loyalty
Kind Regards
Sam Panetta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2016

We had a special tv deal ! They showed the rooms as having baths but no bath. Room was clean , the buffet breakfast was nice but go early.
The down side there was no local information in the rooms which was disappointing we missed the pelican feeding and had to find local restaurant to have dinner.

  • Stayed: May 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Darlene W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this reviewResponded 17 August 2016

Dear Darlene,
Many thanks for taking the time to review your stay with us. Please accept my apologies that your stay did not meet your expectations. We very much value your feedback. We are looking at ways to make guest in room information more accessible my apologies for your inconvenience.
Kind Regards
Sam Panetta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2016

Our company recently held their annual convention at Pullman Magenta Shores Resort. The accommodation consists of spacious double storey villas with views over the golf course and wonderful tropical style groomed gardens. The rooms are spacious with excellent bedding. The hotel staff are welcoming and friendly and very keen to ensure your stay is top shelf quality. The meals were sensational with excellent leisure amenities such as lagoon style pool, indoor lap pool and gymnasium. The resort is quiet and very relaxing. I have no hesitation in recommending this travel destination.

Room Tip: Rooms backing onto lagoon pool are magnificent.
  • Stayed: May 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank mark_launt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this reviewResponded 17 August 2016

Dear Mark,
Many thanks for taking the time to view your recent corporate stay with us.Thank you for your kind words. We look forward to looking after you again in the future.
Kind regards
Sam Panetta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2016

Staying for 3 nights we were delighted to the standard of the rooms. The staff also were of a high standard with plenty of small and interaction. Golf on Sunday was a bonus, a great course with well appointed facilities.

  • Stayed: May 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this reviewResponded 17 August 2016

Dear Andrew, I am extremely pleased your enjoyed our hospitality. Many thanks for your kind words they will serve as a great encouragement to our fantastic team.
Kind Regards
Sam Panetta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2016

  • Stayed: May 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sam P, General Manager at Pullman Magenta Shores Resort, responded to this reviewResponded 17 August 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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