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Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of US$74/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (426)
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All reviewsbedroom chalethome away from homehot springshot poolsself containedtown centreseparate bedroomfull kitchena wonderful place to staytwo nightssky channelsstayed longerfree wifishort walklaundry facilitiesviews of the mountainsgolf course
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Reviewed 25 February 2014

We spent our first two nights here after a long 24 hr journey. It was absolutely wonderful. We stayed in chalet no 10 with the spa tub. The chalet was spacious, comfortable bed and pillows, good linens. I didn't realize there would be shower also, that was great. Good size bedroom with extra pillows and luggage rack (important because not everyplace has one). Good living space area and kitchen, very good fridge. Loved the outdoor space and the outdoor clothes hanging areas, laundry facilities were excellent and a great price. Wonderful grounds and great location to town centre. When I first entered the chalet it seemed very clean. When I set the cooler/ice box down on the kitchen floor I noticed that the floor hadn't been sweep, neither had the bathroom floor. So I grabbed a tissue I had and just sweep it up myself. It was just overlooked, it happens. Everything else was extremely clean, and I am a clean freak. I have my container of Wet Naps and my husband knows that certain things must be wiped before we use like the light switches, tv remote toilet, fridge handles etc. So he was glad I didn't freak out. Everything else was perfect. It was a lovely way to start our vacation. We told people about it as we travelled and bragged about how nice it was.

  • Stayed: February 2014, travelled as a couple
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Thank SPF04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletsMotel, Manager at Chalets Motel, responded to this reviewResponded 26 February 2014

Dear guest

Thank you for writing such a thorough review on your stay at the Chalets Motel. We appreciate your time and effort! We take the cleanlinesses of our units very seriously and there is no excuse for a dirty or dusty floor in your unit. Thank you for letting us know that the floor wasn't up to standard - this gives us an opportunity to revise our cleaning and control procedures so it will not happen again.
We hope your overall experience was very enjoyable and we are looking forward to see you in the future.

Best Regards,

The Chalets team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014 via mobile

First night stay in NZ after long flight from UK. What a find! From the little touches (complimentary fresh milk for tea/coffee upon check in) to the gorgeous chalets with wonderful facilities it really was a wonderful, restful first night of our trip.

Jock and Pat we both lovely, helpful and attentive hosts. Can't wait to visit again!
Alan and Michael

Stayed: January 2014, travelled as a couple
Thank AL1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

As soon as we arrived we were made to feel very welcome and were shown where facilities were that we needed. The cabin was well equipped and spotlessly clean with the bonus of great views. Located on the edge of the town close to the golf course, within easy walking distance of bars, restaurants and the hot springs which are a must do.

Unfortunately our itinerary did not allow us to spend more than one night here BUT well worth the diversion to Hanmer Springs.

Highly recommended.

  • Stayed: December 2013, travelled as a couple
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Thank belly5uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2014

Well equipped and spotless chalet with great view. Located on the edge of the town close to the golf course, within easy walking distance of bars, restaurants and the hot springs which are a must do. Good value for many for two couples in 2 bed roomed chalet.

  • Stayed: February 2014, travelled as a couple
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Thank OnthewallNorthumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletsMotel, Manager at Chalets Motel, responded to this reviewResponded 13 February 2014

Dear guest,

Thank you for taking time to write a review on your recent stay at The Chalets Motel. We are glad you enjoyed your time with us and hope we will see you again in the future.

Best Regards,

Team at The Chalets Motel

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Reviewed 9 February 2014

Had a fantastic stay in chalet 8, two couples sharing. Very clean accommodation and friendly host. Short scenic walk to hot springs and very peaceful setting. Sky sports was a bonus! Highly recommended.

  • Stayed: February 2014
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Thank TSDelaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletsMotel, Owner at Chalets Motel, responded to this reviewResponded 11 February 2014

A Great Review!
Thanks a lot, we really appreciate you taking the time to do this review for us.
We hope you return again.

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