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“Lovely location and Chalets excellent”
Review of Chalets Motel

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Chalets Motel
Ranked #5 of 21 Hotels in Hanmer Springs
Certificate of Excellence
Reviewed 1 March 2014

Recently had a one night stay in Chalet #7. Chalet was quiet and clean, bed comfortable, linen & utensils good. Owners were welcoming and were obliging in placing our three groups of friends travelling together in adjoining Chalets. Location is lovely with mountain views and just a short walk to shops, restaurants and areas attractions.

  • Stayed: February 2014, travelled with friends
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Thank LynLawBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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144 - 148 of 392 reviews

Reviewed 25 February 2014

We spent our first two nights here after a long 24 hr journey. It was absolutely wonderful. We stayed in chalet no 10 with the spa tub. The chalet was spacious, comfortable bed and pillows, good linens. I didn't realize there would be shower also, that was great. Good size bedroom with extra pillows and luggage rack (important because not everyplace has one). Good living space area and kitchen, very good fridge. Loved the outdoor space and the outdoor clothes hanging areas, laundry facilities were excellent and a great price. Wonderful grounds and great location to town centre. When I first entered the chalet it seemed very clean. When I set the cooler/ice box down on the kitchen floor I noticed that the floor hadn't been sweep, neither had the bathroom floor. So I grabbed a tissue I had and just sweep it up myself. It was just overlooked, it happens. Everything else was extremely clean, and I am a clean freak. I have my container of Wet Naps and my husband knows that certain things must be wiped before we use like the light switches, tv remote toilet, fridge handles etc. So he was glad I didn't freak out. Everything else was perfect. It was a lovely way to start our vacation. We told people about it as we travelled and bragged about how nice it was.

  • Stayed: February 2014, travelled as a couple
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Thank SPF04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletsMotel, Manager at Chalets Motel, responded to this reviewResponded 26 February 2014

Dear guest

Thank you for writing such a thorough review on your stay at the Chalets Motel. We appreciate your time and effort! We take the cleanlinesses of our units very seriously and there is no excuse for a dirty or dusty floor in your unit. Thank you for letting us know that the floor wasn't up to standard - this gives us an opportunity to revise our cleaning and control procedures so it will not happen again.
We hope your overall experience was very enjoyable and we are looking forward to see you in the future.

Best Regards,

The Chalets team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014 via mobile

First night stay in NZ after long flight from UK. What a find! From the little touches (complimentary fresh milk for tea/coffee upon check in) to the gorgeous chalets with wonderful facilities it really was a wonderful, restful first night of our trip.

Jock and Pat we both lovely, helpful and attentive hosts. Can't wait to visit again!
Alan and Michael

Stayed: January 2014, travelled as a couple
Thank AL1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

As soon as we arrived we were made to feel very welcome and were shown where facilities were that we needed. The cabin was well equipped and spotlessly clean with the bonus of great views. Located on the edge of the town close to the golf course, within easy walking distance of bars, restaurants and the hot springs which are a must do.

Unfortunately our itinerary did not allow us to spend more than one night here BUT well worth the diversion to Hanmer Springs.

Highly recommended.

  • Stayed: December 2013, travelled as a couple
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Thank belly5uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2014

Well equipped and spotless chalet with great view. Located on the edge of the town close to the golf course, within easy walking distance of bars, restaurants and the hot springs which are a must do. Good value for many for two couples in 2 bed roomed chalet.

  • Stayed: February 2014, travelled as a couple
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Thank OnthewallNorthumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletsMotel, Manager at Chalets Motel, responded to this reviewResponded 13 February 2014

Dear guest,

Thank you for taking time to write a review on your recent stay at The Chalets Motel. We are glad you enjoyed your time with us and hope we will see you again in the future.

Best Regards,

Team at The Chalets Motel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chalets Motel

Address: 56 Jacks Pass Road, Hanmer Springs 7334, New Zealand
Phone Number:
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
Ranked #5 of 21 Hotels in Hanmer Springs
Price Range: $129 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chalets Motel 4*
Number of rooms: 10
Official Description (provided by the hotel):
Your hosts, Andrew & Vera, welcome you to The Chalets Motel, a unique alpine retreat situated in the picturesque resort of Hanmer Springs. Famous for its Hot Thermal Pools. We offer 10 totally separate, modern, fully self-contained alpine-style chalets, including Luxury 1-Bedroom SPA chalet and 2-Bedroom Chalet with wheel-chair access. Each chalet has its own carpark with space for mountain bikes. All chalets have stunning views of the hills and surrounding mountains. Sunny & quiet. Spacious grounds ~ children's playarea with trampoline and swing. LCD TVs with 50+ SKY Channels, includes all Sport Channels. Free WiFi and DVDs. Easy 600 m stroll to the Hot Thermal Pools and village centre. ... more   less 
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