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Reviewed 1 week ago

Excellent hotel for relax staying. If transportation between hotel to airport and hotel to Chunan Beach is able to prepare for guest, it would be fine. And It's a pity, shopping mall in front of hotel has been closed due to COVID19.

Date of stay: May 2022
    • Value
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Review collected in partnership with this hotel
Thank gotohirokazu
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Danna, General Manager at The Danna Langkawi Luxury Resort & Beach Villas, responded to this reviewResponded 1 week ago

Dear gotohirokazu, thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at The Danna Langkawi and we appreciate your compliments. We are sorry however that we fell short of your expectations in terms of some areas. Please know that your feedback is important to us and rest assured, we will highlight this to our Management team for further improvements. We certainly look forward to welcoming you back again soon. Best regards, Karan Singh, General Manager

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Reviewed 2 weeks ago

We had a wonderful time here as a family. Service was amazing from the time we arrived to leaving. Room is spacious and clean, the pool is huge and they also have a private beach.
Although the hotel may be fully booked, you don’t get the sensation of it being “crowded” which is a plus point.
Food wise- lovely Italian food at the Terrace and a decent selection at the other dining facilities.

Date of stay: May 2022
    • Value
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    • Service
Review collected in partnership with this hotel
Thank ericdamiansean
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Danna, General Manager at The Danna Langkawi Luxury Resort & Beach Villas, responded to this reviewResponded 1 week ago

Dear ericdamiansen, Salam Sejahtera from The Danna Langkawi and thank you for making us your choice accommodation in the heart of Telaga Harbour Park. We are pleased to know that we have exceeded your expectations in all aspects of our resort facilities and service delivery. I look forward to sharing your praises with my team as we take pride in our mission in providing moments of delight to all our guests. We look forward to welcoming you back for another pleasant stay soon. Best wishes, Karan Singh, General Manager

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Reviewed 2 weeks ago

Hotel room is great with super big bathroom! We went couple spa, my husband love it. The staff have very professional smile on their face. Food was super yummy and environment is great.
They have valet service if you are driving.
Peaceful beach and great sea/beach view.

Date of stay: May 2022
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nglisa412
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Danna, General Manager at The Danna Langkawi Luxury Resort & Beach Villas, responded to this reviewResponded 1 week ago

Dear nglisa412, thank you for staying with us and sharing a review on your stay. Your compliments on our overall service and facilities are very much appreciated. Thank you again, and we look forward to the opportunity of welcoming you back in the not too distant future. Best regards, Karan Singh, General Manager

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Reviewed 2 weeks ago

I could type chapter & verse about this place, from the moment the chauffeur met us at the airport to the moment they dropped us off. But you'd all get bored come the end of the review. So I'll pick a few key points.

1. The rather large villa not only had a huge high ceiling & windows galore but was ridiculously spacious.
2. the hospitality offered by the hotel was nothing short of amazing. Free laundry service & could not do enough for the customer.
3. The cleaning regime was spot on, as well as cleaning not only our villa pool but the hotel pool too, with attention to detail on clearing leaves that had fallen to the bottom. Incl sweeping the grass & again clearing any leaves etc
4. The breakfast buffet would accommodate any food requests, as well as offering any drinks incl. Champagne
5. The beach was swept daily (as per photo attached) & the weather as a whole for April going into May held out for us & only had a few showers.

Would I recommend the additional flight from Malaysia mainland to go the Langkawi 7 more-so The Danna, FOR SURE

Room tip: Any of the Villa's
Date of stay: April 2022
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Thank marriedinlasvegas
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Danna, General Manager at The Danna Langkawi Luxury Resort & Beach Villas, responded to this reviewResponded 1 week ago

Dear marriedinlasvegas, thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at The Danna Langkawi and we appreciate your compliments about our hospitality, food and rooms. Your kind praises have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon. Best regards, Karan Singh, General Manager

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Reviewed 2 weeks ago via mobile

Currently on my 3rd out of 5 days here

Staying in the Countess Suite. Very big and nice but can't help noticing something. There is only one tissue box in the whole suite. Whenever you need a piece u have to go the bath to get it.

Did room service mostly. Limited local flavor choices which is a problem for me as my mother can't stomach most of the food

Now the part that bugged me the most is the lack of discipline from the guests. I understand Langkawi is a tourism destination and The Danna I would say have at least 80% expat guests. The thing I don't understand is the serious lack of using the face mask and staff turning a blind eye to it I see people without masks chatting in front of food at breakfast buffer line, God knows what's flying out of their mouth

Told one of the staff they need to inform guests and he said most guests forget. Well it's your responsibility to remind. In other hotels I have been to especially the Shangri La chains they will tell u to don your mask. Here in Langkawi well I guess that just dont happen. Little wonder there was an outbreak sometime back in one of the top 5-stars hotel here.

So that's why you are getting a rating of only 3 from me

Date of stay: May 2022
Trip type: Travelled with family
Thank Feibobo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Danna, General Manager at The Danna Langkawi Luxury Resort & Beach Villas, responded to this reviewResponded 1 week ago

Dear Feibobo, thank you for taking the time to share your review with us following your recent visit to The Danna Langkawi Luxury Resort & Beach Villas. We were disappointed to read your feedback and we are sorry to hear that we fell short of your expectations in some areas. Please be assured that your comments have been passed on to our Department Heads and respective teams so as to ensure there are no similar occurrences again. An internal follow up will be done to warrant that the matters you highlighted have been address and proper measures and guidance are implemented for the safety and comfort of our guests. We truly value your feedback and we hope to service you with a better experience in the near future. Best wishes, Karan Singh, General Manager

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