The property is very beautiful and picturesque. Lot of places for picture taking. The rooms are very spacious , big balcony and nice view.
Their breakfast was quite good and the chef served us special Indian vegetarian dishes on request .
Enjoyed the swimming pool and the restaurant Flavors had good variety of food , service and quality was excellent.
Enjoyed our 2 nights stay .More
InterContinental
Was initially hesitant to stay here after reading some reviews but this was the only choice for die hard Accor fans. However, no regrets choosing Movenpick and will definitely return on my next holiday to Khao Yai.
Welcome experience was amazing. Starts with a very quick complimentary rapid covid test that took no more than 5 mins at the main gate which was reassuring and appreciated. Good to know the management prioritises safety for everyone at the resort. The drive from the main gate to the lobby was so scenic and surreal. Not sure why other guests are complaining when it is good for everybody.
Efficient check in and was personally greeted by Mr Benoit on a Sunday afternoon. Everyone we met at the reception, restaurants and housekeepers were attentive and welcoming.
The Ozone suite was HUGE and views overlooking the lawn and mountains in the distance were stunning. Wide variety of dishes for both breakfast and dinner at the restaurant.
Dear Weiyi19
Greetings from Movenpick Resort Khaoyai and thank you very much for staying with us at Movenpick Resort Khao Yai! I have no words to describe the pleasure I have reading your wonderful review, I would like to personally thank you on behalf of myself and the entire team for your lovely feedback.
We are all delighted knowing you both had a fantastic time at the resort, it was a real pleasure to welcome you and on a personal note a sincere pleasure to have met you personally.
You can count on me to share your feedback to the entire team, I know everyone in the team will feel so happy and proud knowing about your satisfaction.
Thank you very much once again and we are looking forward to welcome you back.
Should you decide to visit us again, please feel free to get in touch with me directly.
Your sincerely,
Suthee SITHOOMCHAN
Guest Experience Manager
This property has the best Covid protocol I ever seen in Thailand. You are greeted with ATK done by hazmat suited professional. In July 2022.
The Villa we had has the following
1. TV with 50% channel with no signals
2. Batteries left at the Villa premises (we had toddlers)
3. 25% light switch is faulty
4. Faucet water has white murky settlements and rotten smell.
5. Personally I recon the servicing staff has very minimal training, maybe is because of two years of lock downs.
Dear Chiml660,
Greetings from Movenpick Resort Khaoyai and thank you for taking time to share your experiences regarding of your recent stay at Movenpick Khaoyai. First of all i would like to apologize for any inconvenience caused and please accept my apologies that i not meet you before your left from the hotel.
For the Villas that we have been improve everything in a good condition and more and more that we are doing our best for our customers to be enjoy and satisfied in the near future. At the Movenpick Resort that we have been training all Heartiest to do the best service as Accor Brand.
However for now, despite my efforts, the rule is still in place and I still believe that soon this will change, count on us to keep pushing in the right direction in order to make things change. I hope that in the future, you will give us a chance to visit us again, hopefully when this process will be removed, at that time, I wish to believe that we can deliver a much better experience to you. My apologies once again
Please have a good rest and hopefully you will giving us a chance to welcome you back to stay with us once again.
Kind regards,
Suthee SITHOOMCHAN
Guest Experience Manager
We arrived and have to do the ATK test which take so long and it is very ridiculous arrival experiences. Thailand is now opening the country to welcome guests and now most of resorts in Thailand stop even asking even for Vaccine passport but this hotel is asking guests to do ATK!
We have to wait so long and so disappointed with the kind of service. Staff is rude and ignorant. I feel so piss off upon check in
Dear Chatjuta,
Thank you very much for your review and for staying with us at Movenpick Resort Khao Yai.
I am very sorry about the sad experience you received and I am sad to notice your frustration and disapointment in regards to the arrival at the hotel and most importantly about the ATK test. The Movenpick Resort Khao Yai is located inside My Ozone land and unfortunately, we are for now forced to comply with the policies in place by the land Owners.
I totally understand your comment and your point, it is very fair and I can assure you that on a very regular basis I am following up, trying the best I can to make the rule change....For now, despite my efforts, the rule is still in place and I still beleive that soon this will change, count on us to keep pushing in the right direction in order to make things change.
I hope that in the future, you will give us a chance to visit us again, hopefully when this process will be removed, at that time, I wish to beleive that we can deliver a much better experience to you.
My apologies once again.
Kind regards,
Benoit Metanomski
General Manager
We had wonderful days in the fresh breeze of «My Ozone Valley» and the comfortable room with nice view. Staff were friendly and courteous from bellboys and reception and in all restaurant facilities, most of them speaking english. Perfect hospitality. Food and beverage: Try the original Mövenpick Icecream at Castleton Café Garden Pavillion or the authentic english Afternoon Tea with scones and clotted cream. The «Flavours of Khao Yai» culinary team with Chef Jacky just created a new menu (you can get it on QRcode or printed) and prepares a wide range of delicious creations from around the globe very special is the Zurich style veal with rösti potatoes. And yes they really know the difference between hash browns and the very special delicious swiss original «Röschti». Another highlight is the «Birchermuesli» another famous swiss dish. On 2nd floor and terrace is the italian restaurant «sapori cucina» where you find special dishes from the italian mountain and ski resort area Ponte di Legno, Brescia Valtellina where famous italian wines come from as well. I never saw in thailand before, my favorite was the dark flower mais dish «polenta tarangna» italian chef Antonio cooked best and authentic. The resort has only one disadvantage being fully booked most of the weekends so you have to hurry getting a room and decide eariest possibel or have the superbe experience during the week. We evaluate the resort now for a special event celebration.
Dear MaBar2013,
It was a pleasure welcoming you at Movenpick Resort Khao Yai, thank you very much for your wonderful review and most importantly coming back already to visit us again a few times, this is a true blessing.
I had the pleasure sharing your kind words to the entire team and especially our Culinary team with Jacky and Antonio who have been delighted knowing about your feedback and satisfaction.
I am personally feeling very proud of the team and I am glad they all have been able to make your time with us memorable.
We are all looking forward to welcome you back in a near future and again have wonderful moments together with you.
We will always do our absolute best to ensure we deliver again and again the best possible experience to you.
A bientot!
Best regards,
Benoit
My friend and I decided to have a quick escape from Bangkok. And I’m glad that we chose this stunning resort. Our experience started the minute we arrived.
Warm welcome from the Front Desk. Big massive smile on everyone’s face.
We had the pleasure to meet the GM who is clearly enjoys what he is doing as he showed us that that he is true sincere gentlman and a role model to everyone.
The resort is just perfect. Everything you need is just in there.
Pool, spa, gym, golf, entertainment, farm, restaurants, everything comes with world class service (guaranteed).
The room was super specious and comfortable. Balcony has a stunning view.
Restaurants on-site offer a delish, succulent and yummy mouthwatering food ( international, Thai).
Also to mention , the GM and his staff had gone above and beyond and arranged a birthday cake to my friend. It was a nice gesture from them.
If you are looking yo have a unique experience/staycation with superb service, you must stay here.
Thanks a million everyone.
We look forward to returning soon.
Regards - Loai
Dear Loai,
Thank you very much for staying with us at Movenpick Resort Khao Yai! I have no words to describe the pleasure I have reading your wonderful review, I would like to personally thank you on behalf of myself and the entire team for your lovely feedback.
We are all delighted knowing you both had a fantastic time at the resort, it was a real pleasure to welcome you and on a personal note a sincere pleasure to have met you personally.
You can count on me to share your feedback to the entire team, I know everyone in the team will feel so happy and proud knowing about your satisfaction.
Thank you very much once again and we are looking forward to welcome you back.
Should you decide to visit us again, please feel free to get in touch with me directly.
Best regards,
Benoit
