We spent a week in the Alexander apartment in march with our 2 children. The least we can say is that we were very disappointed by the quality of the apparement.
After having called the day before to make sure the apartment was available as of 15:00 we left home at 05:00 and arrived on time... but had to wait 3 hours for the apartment! We were in the lobby of the hotel and at no point we were offered drinks!
When we finally got the apartment we realized that it was very dirty. And not only from the guests before us but general badly cleaned and maintained Our second surprise was the bed that broke on the very first time we sat on it. It was on the first Saturday at 19:00 and we were told that there was no possibility to have it fixed for the night.
I think that everyday something broke; being the door handle, the lamp over the table or the kitchen ventilation that could not stop on the last evening...
We have sent an email to the hotel director and after now 10days we still haven't received any answer...
The only good point is the ladies at the reception that were nice and polite.
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