The last day at the hotel they left us a survey in which at the end they asked us: what would you like to improve? Our answer would be another question: can perfection be improved? ...
Really everything was perfect, from the facilities , very nice, comfortable and extremely clean and tidy, also the Spa and pools are great and wonderful.
The staff is extraordinary, super friendly and helpful, they perfectly cover even the smallest detail. Exquisite breakfast and excellent dinner with a variety of options for all tastes.
We totally recommend Bergahus!

We spent 8 days in Alpinhotel Berghaus in September 2021. We have been travelling to Austria for over 20 years and this is the first hotel that ticks all the boxes for us: location, rooms, spa, service & food. It is therefore the first hotel we want to visit again in the future.

Location: the hotel is located in Madseit, but very close to Hintertux (30 minutes on foot, 5 minutes by car). Right near the hotel there are several 'yellow arrows' marking the start of a hike. The hotel is surrounded by meadows and fields. In Madseit there is no supermarket or bank, which means it is very calm and quiet. If you already did all the hikes that start in Madseit, you can easily go to Hintertux or Juns where you will find many more hikes.
At night, Madseit is quiet: there is no street noise or partying kids.

Rooms: we had the XL room and it was amazing. The bathroom is very luxurious with a large modern bath, enormous shower and bluetooth music system. The bathroom can be heated with the towel rack, which is a nice touch. The room has two TVs: one in the bedroom and one in de living room. We appreciated that. The separate bedroom was great and provided extra sound-proofing so you don't wake up when someone takes the elevator or runs through the hallway.
A small point of criticism: the showergel in the bathroom came in little plastic containers, it would be better for the environment to use a large refillable container.

Spa: the spa is great, especially the view from the indoor pool and the garden is breath-taking. There is a sauna in the garden with glacier view, the experience is great. The indoor pool has a very comfortable temperature (warm) and there is also a built-in bubble bath in the pool. Relaxing in the garden is a very calming experience.

Food: the food is really good. Breakfast is luxurious with many choices, the afternoon snack is good (what you need after a hike) and dinner is great. The chef clearly knows what (s)he is doing and is not afraid to use difficult techniques and special taste combinations. On most days we loved the dinner from beginning to end.

Service: the staff is exceptionally friendly and helpful. They take the time to get to know you and anything goes: whatever you like, they will try to get it for you.

You cannot go wrong by choosing this hotel!