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All reviewshot tubswim up barcosta ricaeco friendly hotelmetal roofhotel restaurantgrocery storehanging bridgeswelcome drinksmall hotelno air conditioningcloud forestin townfrog pondsmall towncoffee makerstayed two nights
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48 - 53 of 806 reviews
Reviewed 11 February 2018

Only problem we had was with the pool area, pool is totally covered in so gets no sun and therefore to cold to swim in. Only 4 really wooden uncomfortable lounge chairs outside to relax in the sun for the whole hotel and the pool bar never had any Barman. The jacuzzi was boiling hot one day you couldn’t even put a foot in it and cold the next. There was also no buffet breakfast bar like every other hotel offers so the breakfast menu was very limited.

Stayed: February 2018, travelled as a couple
Review collected in partnership with this hotel
Thank suzibeas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerencia Genera... H, Director General at Hotel & Spa Poco a Poco, responded to this reviewResponded 13 February 2018

Dear Mrs Suzi, thank you for your comments, we are currently working on expanding the sun deck area, new deck, new lounge chairs, more space, we did fix ur hot tub, ( it was working on / off for a couple of days, we are very sorry you were there at the exact time.. Monteverde has changed and nowadays the weather is more sunny and warm, thus, being down by the pool is now more attractive, we understand and will provide our future guests with very comfortable amenities for theur enjoyment .
Our breakfast is served a la carte, most people find oit nice, It does take more time and guests can´t really go back and forward for more servings. Yet, is is good and plentyful.
We hope your review will be helpful to other readers and we encourage them to contact us if they need to make a special request or if they have any hesitation about our property.
We cater for the satisfaction of our guests and will try our best to accomplish that. Monteverde offers lots of very special features: the Cloud Forest is one of the most unique ecosystems in the world, the conservation and sustainability efforts in Monteverde are renowned as pioneer in Costa Rica. There are activities of all sorts, all of them professionally operated, accessible, safe and each provides amazing opportunities to explore, enjoy and experience the Cloud Forest.
Hotel Poco a Poco offers a great lodging option for travelers looking to get the most of their time spent in Monteverde, we are strategically located, just 3 blocks away from down town Santa Elena, the center of town offers lots of colorful attractions: cafés, restaurants, gift shops, minimarkets, ice cream parlors, local salons, live music, and much more. Our guests can enjoy of restaurant, great food, local recipes, Costa Rican cuisine, live music regularly, or they can just go across the street and find stores, supermarket, and a few choices of food.
After a nice day of activities, Hotel Poco a Poco offers a very nice heated, covered pool, a hot tub, spa for massages, wraps and exfoliations, a very nice way to recover and cleanse your senses. Our garden, open areas and rest spaces offer good opportunities to enjoy a sunset, to see the clouds and mist rise up the hills, or enjoy a cool afternoon downpour.
Our facilities are modern and comfortable, even though our rooms are small, they are very well equipped, wifi is available throughout the property, king size beds are available and we have a special category of garden rooms, one for couples and one for families, they feature air conditioning ( we have the first four rooms with A/C in Monteverde ) mini fridges and are very spacious and well displayed.
We always get compliments about our service, Front desk personnel, our waiters and everybody involved in guest service is outgoing, helpful and willing to provide the best service possible. We thank you for your comments.
Thanks again for staying with us and thank you for choosing Monteverde as one of your stops in Costa Rica.
Best regards and happy travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2018 via mobile

The Front desk and restaurant staff were incredibly nice and welcoming. The entrance, pool area and restaurant are nice, however the room seemed very outdated for the amount of money we paid for the room. It was very windy, as it is up in the mountains, however the wind seemed to howl down the hotel corridor and things rattled, making it quite difficult to sleep. The room was cold as well. The town is cute, but I would not stay at this hotel again.

Stayed: February 2018
1  Thank akjumper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerencia Genera... H, Director General at Hotel & Spa Poco a Poco, responded to this reviewResponded 10 February 2018

Dear Mr. Mrs. Jumper, Thank you for expressing your point of view. We are very sorry you felt this way. It is too bad we did not hear from you directly at Front Desk, if you were not pleased, we could have come up with a solution, we could have offer you a change in room, or maybe an up grade, we could have agreed on a discount,, or in the worst case, we could have help you find a more suitable hotel. The subject of price and value, and quality and etc is very, very subjective,,,, we understand and wish to offer future guests the garantee that we´ll do our best to accomodate your requests and needs.

Hotel & Spa Poco a Poco offers more than just rooms, ( wich are indeed comfortable but not huge or luxurious) our spa, sauna, we offer one of the three pools available in Monteverde, ours is covered, heated and it has a jacuzzi next to it.. we have very noice gardens, good food, great wifi, ( every room has its own mini router ) smart tvs, dvd players, and more... We have tried to make the most of our hotel, we totally understand sometimes we cant satisfy our guests, and we´ll be the first ones to act,, but PLEASE, approach the front desk, talk to anyone and let us help you!
Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2018

A very unusual design built on a hill and a great hotel. Lovely rooms, a very good restaurant and of course extremely welcoming and helpful staff. The pool and spa are very attractive and there are fantstic views from all around the hotel.
We experienced strong winds and quiet a few showers coming off the mountains but we are next to a rain forest so....
Push the cat out if he gets near your door!!
The food is excellent in the retaurant - a lunchtime 'sandwich' was a hearty meal and the quality is excellent.

  • Stayed: January 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Clive L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerencia Genera... H, Director General at Hotel & Spa Poco a Poco, responded to this reviewResponded 8 February 2018

Dear Mr Clive. Thank you for such a nice review about our property. Hotel & Spa Poco a Poco is the result of 17 years of hard work and “little by little” expansions in rooms, amenities, improvements in quality and service. We started with 5 rooms and now we offer 36 nice rooms, spacious decks, heated pool, spa,, nice gardens and more..
Thank you for your compliment about our service and restaurant. We do try our best every time. Thank you!
The little cat was a temporary guest,,, we took her to the vet, she has vaccines and has been fixed. We found her a new home and she´ll be fine.
Thank you for visiting Monteverde and the most famous cloud forest in Costa Rica.
Happy travels.


Hotel Poco a Poco offers a great lodging option for travelers looking to get the most of their time spent in Monteverde, we are strategically located, just 3 blocks away from down town Santa Elena, the center of town offers lots of colorful attractions: cafés, restaurants, gift shops, minimarkets, ice cream parlors, local salons, live music, and much more. Our guests can enjoy of restaurant, great food, local recipes, Costa Rican cuisine, live music regularly, or they can just go across the street and find stores, supermarket, and a few choices of food.
After a nice day of activities, Hotel Poco a Poco offers a very nice heated, covered pool, a hot tub, spa for massages, wraps and exfoliations, a very nice way to recover and cleanse your senses. Our garden, open areas and rest spaces offer good opportunities to enjoy a sunset, to see the clouds and mist rise up the hills, or enjoy a cool afternoon downpour.
Our facilities are modern and comfortable, even though our rooms are small, they are very well equipped, wifi is available throughout the property, king size beds are available and we have a special category of garden rooms, one for couples and one for families, they feature air conditioning ( we have the first four rooms with A/C in Monteverde ) mini fridges and are very spacious and well displayed.
We always get compliments about our service, Front desk personnel, our waiters and everybody involved in guest service is outgoing, helpful and willing to provide the best service possible. We thank you for your comments.
Thanks again for staying with us and thank you for choosing Monteverde as one of your stops in Costa Rica.
Best regards and happy travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2018

We enjoyed pretty much everything here. The pool area was beautiful, the restaurant was very good, the cat that greeted us every morning was nice as we were missing our animals from home, and rooms were comfortable. It was a nice walk to shopping, restaurants, and the grocery store.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Amy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerencia Genera... H, Director General at Hotel & Spa Poco a Poco, responded to this reviewResponded 6 February 2018

Dear Amy, Thank you very much for your comments and for letting others know about your experience. We wish to thank you on behalf of all our staff. The little cat has found a home already, we took her to the vet, she´s healthy and good and has gone to live with one of our staff members and her family... Thank you.
Hotel Poco a Poco has the best location, since you have easy access to the comercial centre, down town, restaurantes, super markets and all. When you are being picked up for tours, you dont have to wait or travel for too long, we are one of the closest.
Thank you. We hope your review will be helpful to other readers and we encourage them to contact us if they need to make a special request or if they have any hesitation about our property.
We cater for the satisfaction of our guests and will try our best to accomplish that. Monteverde offers lots of very special features: the Cloud Forest is one of the most unique ecosystems in the world, the conservation and sustainability efforts in Monteverde are renowned as pioneer in Costa Rica. There are activities of all sorts, all of them professionally operated, accessible, safe and each provides amazing opportunities to explore, enjoy and experience the Cloud Forest.
Hotel Poco a Poco offers a great lodging option for travelers looking to get the most of their time spent in Monteverde, we are strategically located, just 3 blocks away from down town Santa Elena, the center of town offers lots of colorful attractions: cafés, restaurants, gift shops, minimarkets, ice cream parlors, local salons, live music, and much more. Our guests can enjoy of restaurant, great food, local recipes, Costa Rican cuisine, live music regularly, or they can just go across the street and find stores, supermarket, and a few choices of food.
After a nice day of activities, Hotel Poco a Poco offers a very nice heated, covered pool, a hot tub, spa for massages, wraps and exfoliations, a very nice way to recover and cleanse your senses. Our garden, open areas and rest spaces offer good opportunities to enjoy a sunset, to see the clouds and mist rise up the hills, or enjoy a cool afternoon downpour.
Our facilities are modern and comfortable, even though our rooms are small, they are very well equipped, wifi is available throughout the property, king size beds are available and we have a special category of garden rooms, one for couples and one for families, they feature air conditioning ( we have the first four rooms with A/C in Monteverde ) mini fridges and are very spacious and well displayed.
We always get compliments about our service, Front desk personnel, our waiters and everybody involved in guest service is outgoing, helpful and willing to provide the best service possible. We thank you for your comments.
Thanks again for staying with us and thank you for choosing Monteverde as one of your stops in Costa Rica.
Best regards and happy travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2018

Room was beautiful and reception was warm and friendly. Very comfortable bed. Unique architecture as hotel was built in stages (hence poco a poco). Gardens are very attractive with many beautiful flowers and other plants. Didn't use the spa facilities.Convenient shopping centre just across the street and a short walk to the town of Santa Elena.Wide variety of good restaurants in the area, including an excellent restaurant attached to the hotel. Only negative was that we had to ask twice for an extra blanket and pillow on a cold evening.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerencia Genera... H, Director General at Hotel & Spa Poco a Poco, responded to this reviewResponded 4 February 2018

Dear Mr. W. We hope you understand we did not make you ask twice because we do not care or because we are lazy. There are always tons of things happening and being a bit short-staffed is the new way since 2013, ( hotel business is now very competitive) companies really have to keep an eye on expenses and budgets… I´m sorry you caught us off guard… All our team is multitasking and very well prepared. I´m glad you also mention you felt welcomed. Hotel Poco a Poco offers a great lodging option for travelers looking to get the most of their time spent in Monteverde, we are strategically located, just 3 blocks away from down town Santa Elena, the center of town offers lots of colorful attractions: cafés, restaurants, gift shops, minimarkets, ice cream parlors, local salons, live music, and much more. Our guests can enjoy of restaurant, great food, local recipes, Costa Rican cuisine, live music regularly, or they can just go across the street and find stores, supermarket, and a few choices of food.
After a nice day of activities, Hotel Poco a Poco offers a very nice heated, covered pool, a hot tub, spa for massages, wraps and exfoliations, a very nice way to recover and cleanse your senses. Our garden, open areas and rest spaces offer good opportunities to enjoy a sunset, to see the clouds and mist rise up the hills, or enjoy a cool afternoon downpour.
Our facilities are modern and comfortable, even though our rooms are small, they are very well equipped, wifi is available throughout the property, king size beds are available and we have a special category of garden rooms, one for couples and one for families, they feature air conditioning ( we have the first four rooms with A/C in Monteverde ) mini fridges and are very spacious and well displayed.
We always get compliments about our service, Front desk personnel, our waiters and everybody involved in guest service is outgoing, helpful and willing to provide the best service possible. We thank you for your comments.
Thanks again for staying with us and thank you for choosing Monteverde as one of your stops in Costa Rica.
Best regards and happy travels.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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