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Mari
Johannesburg, South AfricaTerrible! Do not waste your time or money
Review of Belambra Clubs - Les Rives de Thau
Reviewed 27 Apr 2019via mobile
My husband and I travelled to Belambra with our 2 small children-aged 1 and 2. Wow what a disappointment. They need to get rid of the 3 star status and move to 1 star. If you are over the age of 70 this is probably the place to be. Peace and quiet but with a sad feel. The buildings are old and the reception toilets are disgusting. It felt like a hospital or dorms. We had a 2 bed ‘privilege’ room. I would be afraid to see what standard rooms look like. The rooms are tiny and the bathroom too. We booked for 2 nights (supposed to leave tomorrow) but we checked out early this morning. Not worth the price or the drive.
Date of stay: April 2019Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel-cmanager, Romain, Service Relation Clients Belambra at Belambra Clubs - Les Rives de Thau, responded to this review
Responded 1 May 2019
Dear Guest,
Thank you for taking the time to share your comments about your recent stay at our hotel.
We're sorry your experience hasn't been as good as what we usually receive. We would like to believe that we offer a modern and well-equipped accommodation at a competitive price and we regret the size of your room did not meet your requirements. We do offer the opportunity to book our VIP accommodations, and highly recommend Belambra's "The Selection" clubs for your next stay. Please do not hesitate to contact us about reserving one of these top-of-the-line rooms.
We would be happy to receive you in one our 58 holiday clubs on a next occasion.
Best wishes,
Romain, Service Relation Clients Belambra
Thank you for taking the time to share your comments about your recent stay at our hotel.
We're sorry your experience hasn't been as good as what we usually receive. We would like to believe that we offer a modern and well-equipped accommodation at a competitive price and we regret the size of your room did not meet your requirements. We do offer the opportunity to book our VIP accommodations, and highly recommend Belambra's "The Selection" clubs for your next stay. Please do not hesitate to contact us about reserving one of these top-of-the-line rooms.
We would be happy to receive you in one our 58 holiday clubs on a next occasion.
Best wishes,
Romain, Service Relation Clients Belambra
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jean Marie A
1
Date of stay: September 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manuel D
3
Date of stay: September 2024
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alain t
1611
Date of stay: September 2024
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Hotel- cmanager, Owner at Belambra Clubs - Les Rives de Thau, responded to this reviewResponded 6 days ago
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roselyne L
2
Date of stay: September 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Belambra Clubs - Les Rives de Thau, responded to this reviewResponded 6 days ago
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Martine D
1
Date of stay: September 2024
Ask Martine D about Belambra Clubs - Les Rives de Thau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Belambra Clubs - Les Rives de Thau, responded to this reviewResponded 1 week ago
This response is the subjective opinion of the management representative and not of TripAdvisor LLC