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“The worst service I have ever received ”

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Ranked #11 of 148 Restaurants in Aubagne
Price range: US$23 - US$34
Cuisines: French
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Restaurant details
Good for: Romantic, Local cuisine
Dining options: After-hours, Reservations
Description: Restauration de plats et salades composées très généreuse dans un cadre agréable possède une des plus belles terrasses de la vieille ville et le choix entre 2 salles très chaleureuses , le chef et propriétaire du grains de siècle vous régalera avec grand plaisir restaurant ouvert 7/7 midi et soir
Reviewed 12 August 2019 via mobile

We stayed in Aubagne for 10 days and one night we decided to go for a meal locally. I have traveled around the world and I have never experienced such an appalling service in my life. The waitress was working alone on Friday evening with full restaurant. Our food was good but that was it. After finishing our mains we wanted to order dessert. Waitress didn’t even made eye contact for 45 minutes and was running around very busy restaurant on her own which was very sad to see. She rolled her eyes when I finally went to her myself to ask about dessert menu. After looking at all this for another 20 minutes we changed our mind about the dessert which was a shame because I had my mother with me and it was her last evening with us and we just wanted to have nice relaxed family meal which was ruined. Note to the management of this place: you are exploiting your staff forcing them working in this conditions and also you are destroying customers plans and expectations and also embarrassing yourself and your own country. Shame on you.

Date of visit: August 2019
Thank Vic2606
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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2 - 6 of 280 reviews

Reviewed 28 September 2018

This was by far the tops in town during a week stay. Location is in the old medieval quarter. We ate here threes times. They have a very attractive dining room and a large terrace that has some canopy cover for rain.
They don't speak English, so have your French menu translations ready. But the service was very pleasant and attentive, Beef filets were the top. The classic coquille St Jacques is also a winner. Save room for the fabulous dessert. They have out of this world tiramisu.

Date of visit: September 2018
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1  Thank William V
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 August 2018

Real frenchj dishes made with professionality and with good taste. Obviously we talk about the French kitchen and moreover we are not on the sea, then...the kitchen is made with vegetables, meat, galletes and sweets.. Very nice place, at least a little bit slow form the order to the service, but the wait is valid. Not so expensive, in the average, about 20-30 € per person without wine and coffee and sweets.

Date of visit: August 2018
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Thank Tia19831
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 September 2017 via mobile

The waitress spoke no English and we spoke no French. We managed with some online translation. We sat indoors and got an idea of what was to come from the lovely aroma emanating from the kitchen. The salad was indeed larged sized and the smoked salmon delicious. The best was the beef, fillet mignon, with black pepper gravy.

Date of visit: September 2017
Thank MrTBS
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 August 2017

They were busy. Service was painfully slow. Food was less than mediocre and reminded us of restos in France 20 years ago. Very poor quality for the price and, I may be wrong, but it seems as though 2 restos are being run out of one kitchen. Does that matter, no it doesn't as our food was not good. I did tip the young waiter as he tried his best in a bad situation. Bon courage garcon!!

Date of visit: February 2017
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Thank jean k
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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