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“An actual dream”

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Dreams Las Mareas Costa Rica
Ranked #1 of 1 Hotels in El Jobo
Certificate of Excellence
Reviewed 15 January 2015

My group of 8 stayed at dreams from December 24th-January 7th and the resort was absolutely amazing the staff are always their to accommodate but their is so much to talk about it's easier to sort it into catgegories:

Rooms: the rooms are very well done and modern, the bathrooms had a beautiful shower and if you forget any bathroom amenities they usually have them set up on the counter (hair dryer, sewing kit, shaving kit, toothbrush, toothpaste and shower gel and shampoo) the one downfall was their was no wall between the bathroom and bedroom it is a thin curtain that provides no privacy so if privacy is an issue for you I suggest upgrading to a master suite (the bathroom and bedroom are separate) or staying somewheres else.

Pools: The resort has several pools including a kiddie pool and 2 Infiniti pools which are all beautiful and laid out perfectly. Depending on how busy it is the chairs will get taken up quickly and people wIll steal them if you aren't careful. My advice get chairs next to the upper pool it is quieter and feels a lot cleaner also the pool staff are amazing up there.

Restaurants: Breakfast was never too busy even around Christmas when the resort was full and the buffet is amazing but the seaside has an even better breakfast menu with a small buffet and is a lot quieter we ate thre quite a lot. For lunch the buffet and barefoot grill are amazing depending on how dressed you are. For supper the staff explains their are no reservations unless your group has 8+ people well our group did so we reserved all our restaurants once we landed, sometimes they had our reservations sometimes they didn't and smaller groups had a hard time eating because the larger groups would fill the whole restaurant. For quality of food it just as good if not better than Mexico, portofino and himitsu were amazing especially the tepenyaki tables. El patio was okay but if you're picky you will have a hard time finding something to eat. Seaside is amazing but the service Is absolutely terrible shoutout to Ana the hostess who always had a smile no matter how terrible the waiters were at getting our food wrong. Ignore the buffet for supper the food at the buffet during supper is aimed for children and not the best quality

Staff: The staff are absolutely amazing!! They made our trip the best trip we have ever went on honourable mentions goes to:
Eduardo and Kathya at the preffered club, they were simply amazing always had a smile and always remembered your drinks. Eduardo was the best bartender at a resort I've ever seen simply amazing!
Nana, Johanna and Stephanny they are the female entertainment staff and we're the funnest people we ever met they were always energetic and tried to get us to play games. They would even come to our chairs and just talk to us about our stay, we absolutely loved them!
Brian, Guillermo and Natalia are the bartenders/waiters at the upper pool and were super friendly and we're amazing at their jobs they are the reason we stayed at the upper pool!
Mario is the bartender at rendezvous during the day and the disco at night, he is the friendliest person we have ever met, always a big smile even if our family was the only one's in the disco.

Beach: the beach isn't the nicest but understand that the beaches in Costa rica are all public so their was constantly Costa Ricans on the beach playing soccer or relaxing the sand is gritty and not a nice colour but the water is beautiful.

Grounds and surrounding area: this resort is in the middle of nowhere and takes 1hour and 30mins to get their and a portion of it is on a bumpy road, the road isn't as bad as people make it out although if you tend to get car sick take a gravol but if you can handle a normal dirt road you should be okay. The resort is also a lot bigger than it it seems and to get from the upper rooms to the beach is about a 8-10 min walk but most things are in close proximity. The grounds are done beautifully and you can see they made an effort to keep some trees. The only issue is sometimes it gets extremely windy to the point where umbrellas could fall over We had an open one fall on top of us.

Other guests complained waaaaaaayyyyy too much, it's not the staff's fault if a restaurant is full or if you don't get your food the second you ordered it, it's clear they are under staffed but they are handling it and doing an amazing job considering the circumstances. Their is a lot of children and the guests without children aren't too loud or drunk like other resorts this could have been the time of year we went too.

excursions: make sure you see all the excursion people I think their are 4: 1 in the lobby, 1 by the disco and 2 on the beach. Their prices are fairly close but not the same and differ depending on what you want to do.

Overall this was the best vacation we've ever gone on and the beatiful resort and staff made it absolutely wonderful, we aren't typically a group that travels to the same resort twice even if it's amazing but we can't wait to go back there!!

Room Tip: We stayed in room 6104 any rooms on the bottom floors are noisy because of people heading to their r...
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  • Stayed: December 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
17  Thank Logan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drelm E, E-Concierge at Dreams Las Mareas Costa Rica, responded to this reviewResponded 26 April 2016

Dear valued guest,

On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to Costa Rica.

We're very glad to know you had a great time in our resort and enjoyed every activity we have to offer. We truly hope to have the opportunity to host you once again in a near future.

Please, do not hesitate to contact us for any information or assistance.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 15 January 2015 via mobile

Just returned from dreams Las Mareas
Had a terrific trip
the hotel is new and had some teething issues ,a pool was closed for a couple of days but was reopened crystal clear and hey there was many more pools to use that were clear.
The weather was Warm and very windy but they can't control the weather and we spent our days at the beach enjoying the beautiful view.
I read the reviews and worried about the trip but once we got there it was fantastic. Food was good the rooms were beautiful ,the staff was helpful and friendly.
We would go back , it was one of our best trips we enjoyed the area it was fresh and not overly commercialized.
Lots to see and do ,we zip lined ,rode Atv's, hiked , swam and bicycled.
To the staff thank you for making our vacation great.

  • Stayed: January 2015
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Maggietuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drelm E, E-Concierge at Dreams Las Mareas Costa Rica, responded to this reviewResponded 17 June 2016

Dear valued guest,

On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to Costa Rica.

We're very glad to know you had a great time in our resort and enjoyed every activity we have to offer. We truly hope to have the opportunity to host you once again in a near future.

Please, do not hesitate to contact us for any information or assistance.

Best regards,

Maripaz Martinez
E-Concierge & Social Media Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2015

PROS--new, beautiful hotel, great towels, cold AC, very polite staff, ceiling fans and coffeemaker in room, room service food, large bottle of shampoo, food, Ricozz (Randy) on the beach selling ATV tours--a great excursion, free phone calls to US from room.
CONS--awkward room layout (shower and toilet open up into the room), shower head (rain style) makes it seem like poor water pressure, more outlets needed, very few TV channels in English (not complaining, just preparing future guests), frequent electrical issues, wifi poor from the rooms (but good from the restaurant area).
TIPS TO MANAGEMENT TO MAKE IT BETTER--Be sure that the daily schedule is distributed nightly (for the next day) and post it around the property, be sure that someone answers the phone when calling from the room, clear up and clean the pools, be sure to make guests aware that long pants are required in Portofino, etc. (posting a sign would also be helpful), get better bicycles for the bicycle tour.
TIP FOR FUTURE GUESTS--It might be helpful to take two-way radios since phone service is spotty and/or expensive.
THIS IS A NEW PLACE AND WILL GET BETTER, BUT WE REALLY ENJOYED OUR STAY THERE. THE DRIVE FROM THE AIRPORT ISN'T THAT BAD (APPROXIMATELY 1 HOUR ON PAVEMENT AND 1/2 HOUR ON GRAVEL).

  • Stayed: January 2015, travelled with family
    • Location
    • Cleanliness
    • Service
15  Thank Matt1217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drelm E, E-Concierge at Dreams Las Mareas Costa Rica, responded to this reviewResponded 29 May 2016

Dear valued guest,

On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to Costa Rica.

We're very glad to know you had a great time in our resort and enjoyed every activity we have to offer. We truly hope to have the opportunity to host you once again in a near future.

Please, do not hesitate to contact us for any information or assistance.

Best regards,

Maripaz Martinez
E-Concierge & Social Media Coordinator
econcierge.drelm@dreamsresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2015

I will not spend much time on what you have been reading from other reviews. Yes it is a 1 hour 45 min. ride and the last 20 km is a dirt road. Yes the hotel is nice and new. The food is good to better than good. Tthe bars are ok but you will have to go get your own drinks sometimes. Tthe staff is nice/friendly but overworked and not enough servers. Here are my issues.
This area is one of the top kite boarding spots in the world. The wind blows 15 to 25 mph. 24/7. The wind never stops from November to April (according to the kite boarding web site). When you ask a staf member about the wind you get answers that are all over the spectrum from they don't understand the question to they have been told to say "It is a tropical depression." The wind howels thru the door all night and at the pools you can't set your drink down or it will blow away. You can't use the paddle boards or the kiacks...too windy. You cant raise the pool umbrellas...too windy.
We were there from 1/6 to 1/11 with a group of swimming pool professional business owners, managers, etc. The lower pool was nasty, green, can't see the bottom. The other three pools were not as bad but still could not see the bottom. The pool deck is very slippery when wet. I saw 4 people go down hard with only minor injuries but we heard they had to fly someone back to the states the day we arrived for surgery and a pin in her ankle.
There were 200 plus people on the property that could have cleared these pools up in a couple of days but no one ever ask us what they may do to make them better. The day we left they roped off the bottom pool (the one and only swim up bar closed till ??? ). Lots of chiefs but no plan for the indians.
Bottom line is the place is nice and new but it is dangerous. Not enough signage at the pools, no stair rails on most of the many stairs, water clairity (or lack of) would have these pools closed in the states. Whoever wrote the specifications for the pool deck should be fired. At best they will limp along with a couple of twisted ankles a week, at worst they will loose a kid on the bottom of those murky pools. Where was the safety engineer then this place was designed and built. Pools are daangerous enough when built and managed correctly. This place is a disaster/death/tragedy waiting to happen.
And then there is the wind.

Room Tip: Get something on the ground floor. Too much walking, climbing, stairs, etc.
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  • Stayed: January 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
23  Thank Larry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drelm E, Pre Arrival Concierge at Dreams Las Mareas Costa Rica, responded to this reviewResponded 26 April 2016

Dear guest,

Many thanks for taking the time to write your comments regarding your recent stay in our Resort.

There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; we can only renew our apologies and assure you that we are working on a daily basis to exceed our guest’s expectations and would like to learn more about your experience, please contact us at econcierge.drelm@dreamsresorts.com.

We truly hope to have the opportunity to host you again in the near future to offer you a remarkable stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2015

I'm so pleased that i did not read the reviews before we left. Our room was beautiful and well appointed. The location close to the beach was ideal for us. The beach was walkable and we were able to snorkel and kayak. The Japanese restaurant was excellent and the Italian restaurant was quite good as were the beachside seafood spots. Poolside service was excellent and the towels were plush and plentiful. My husband was able to take a 15-minute scuba lesson in the pool followed by a 30-minute dive from the beach. We thought the pools were beautiful and they were constantly cleaning the leaves.

This is a new property and the staff is not fully trained, so the delays that previous guests described over holiday periods are very understandable and frustrating. It appeared to be much easier to dine as we were a couple and there were large groups and families that required accomodation and were waiting. We tried the buffet one night and it was not good. The desserts were meager and the other offerings were not appetizing at all which was surprising. The coffee bar is very good and the gift shop is well stocked from aspirin to local art.

It was very, very, very windy. Truly howling wind at night and much of the day. The ride from the airport is 90-minutes. They are paving the last 30-minute stretch as we left which will cut down on the time. Almost all excursions leave at 7AM and spending 3+ hours in a vehicle to get anywhere is not appealing. We have been to Costa Rica previously, so we were not terribly disappointed, but it is a consideration especially for families.

Lastly, there were too many young, screaming children during our week, but we remained at the adult pool and were not impacted too much. Perhaps they should have adults only buildings.

Location is important. The standard rooms in and near the main building are much noisier. The swim out pool feauture is silly unless you have youngsters and then there is the constant worry of supervision. The jacuzzi on the balcony is an odd addition but some people thoroughly enjoyed it. The walk-in shower is enormous and the products are very nice. Beverages everywhere were plentiful and not run-of-the-mill all inclusive quality. We were among the few people at the gym everyday which had 4 treadmills with TVs, 2 bikes. an elliptical and more.

We have been to many properties all over the Caribbean and Central America and were prepared to have a wonderful time despite the typical shortcomings of all-inclusives. They do have a way to go in getting up to speed on many of the issues addressed by other guests. Wi-fi is spotty and our phones were dead. However, that did keep the constant yammering on phones around the pool to a minimum... a nice respite.

Room Tip: Second floor. Book a junior suite close to the beach.
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  • Stayed: January 2015, travelled as a couple
    • Value
    • Rooms
    • Service
13  Thank M W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drelm E, Pre Arrival Concierge at Dreams Las Mareas Costa Rica, responded to this reviewResponded 26 April 2016

Dear valued

On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to Costa Rica.

We're very glad to know you had a great time in our resort and enjoyed every activity we have to offer. We truly hope to have the opportunity to host you once again in a near future.

Please, do not hesitate to contact us for any information or assistance.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dreams Las Mareas Costa Rica

Address: Playa El Jobo, El Jobo 51001, Costa Rica
Phone Number:
Region: Costa Rica > Province of Guanacaste > El Jobo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in El Jobo
Price Range: $462 - $1,237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Las Mareas Costa Rica 4*
Number of rooms: 450
Official Description (provided by the hotel):
Located in the beautiful Playa El Jobo on the Northern coast of Guanacaste, Dreams Las Mareas Costa Rica features an expansive palm-studded beach and lush tropical jungles. Dreams Las Mareas boasts a contemporar, where everything is included like gourmet dining options, limitless top-shelf spirits, 24-hour room service and concierge and a balcony with breathtaking views – all without reservations and wristband free. Surrounding the resort is a fisherman community and the mountain range of Guanacaste, which offers guests with a variety of exciting tours and excursions. Kids and teens can mingle at our Explorer’s Club for Kids and Core Zone Teens Club, while adults can relax poolside, enjoy a romantic beach dinner or unwind at the Dreams Spa by Pevonia® ... more   less 
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