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“Amazing Resort”

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Dreams Las Mareas Costa Rica
Ranked #1 of 1 Hotels in El Jobo
Certificate of Excellence
Reviewed 8 April 2015

I would like to start off by addressing all the bad reviews: don’t listen to them. They are either written by people who like to complain, or don’t know what a good resort is when they see one. I can honestly say this is one of the best resorts I have ever stayed at. I have travelled to the Dominican Republic many times, Mexico several times, and Costa Rica once before, staying at many resorts and this was definitely one of my favorites.
Hotel Dreams Las Mareas has been open for about 6 months now and there are still some glitches; in the electricity in particular. There were a few minor blackouts that only lasted seconds, but when you’re in the middle of nowhere (which this resort is) I wouldn’t expect anything less.
Getting to the resort is interesting and exciting even. The resort is so secluded, getting there includes very windy roads, many hills (especially the last 30 minutes, it’s pretty much straight down), and the last 35 or so kilometers is unpaved, but the views are spectacular!
Check-in was very easy. We were preferred club so we were shown to a room with a buffet line of food, a bar, and people to check us in. It took maybe 10 or 15 minutes and we had reserved two rooms so I thought that was an appropriate amount of time.
Our rooms were very easy get to. We stayed in building 7 and our two rooms were on the second and third floors, not next to each other, but it wasn’t an issue.
The food is very good. The week we stayed was “Spring Break Week” and “Holy Week” and it did get very crowded with American’s and Costa Ricans off of school. I wish the specialty restaurants had been made a little bit bigger because if we didn’t go right when the restaurant opened, then we had to wait a long time. Portofino and the Hibachi Grill in Himitsu were for adults only but both places are really good and you need a reservation for the Hibachi Grill, but other than that the restaurants don’t take reservations. The buffet is really good, they always offer a good variety of fish and other proteins, along with Costa Rican rice, vegetables, fruit and desert. I loved the different types of juices offered in the morning at breakfast.
The beach at this resort is not one of the best I’ve stayed at, but then again nothing really competes with the Caribbean. The sand is all volcanic and a little rough and you can’t really clearly see the bottom of the ocean, even in the more shallow parts.
If you order room service, don’t leave your food outside your room, raccoons will come and eat it. We saw several raccoons, lots of pretty birds and a ton of monkeys on the hill side (15 at one point).
The service at the pool, with the drink waitresses, was great. They were good at giving out waters and taking orders and did so in good timing. Ingrid was our favorite. Once she knew us, she kept the beers coming. Getting chairs at the pool was tricky. We’d get out there at 6 and all the chairs at the lower pool would be taken and some at the middle pool, but that could’ve just been the week that we were there because we talked to others that said it wasn’t like that at all the week before.
The maid service is efficient, they come early to clean and then again around 7 for turn down service. The beds are really comfortable along with the pillows; there are even pillow menus that allow you to choose which pillow you want to sleep with if you choose which I thought was cool.
We did the Mega Combo tour through Alex on the Beach. It was a great tour. It includes: 10 zipline cables, a giant waterslide, horses, mud bath, hot springs, and the brides, and it was a lot of fun. The area is shaded pretty well, so you’re never in direct sunlight for too long. I didn’t really have an issue with bugs either and I didn’t use bug spray.
Overall, this is an amazing resort. I really don’t understand the negative comments—I did go in to the resort a little worried because of them, but I quickly found out my worry was misguided! Hope this helps!!

  • Stayed: April 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
24  Thank Emma I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drelm E, E-Concierge at Dreams Las Mareas Costa Rica, responded to this reviewResponded 16 April 2015

Dear valued guest,

Many thanks for taking the time and share you recent experience at Dreams Las Mareas with all the Tripadvisor community.

We're very glad to know you had a great time in our resort and enjoyed every activity we have to offer. We truly hope to have the opportunity to host you once again in a near future.

Please, do not hesitate to contact us for any information or assistance.

Best regards,

Maripaz Martinez
E-Concierge & Social Media Coordinator
econcierge.drelm@dreamsresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,385 - 2,389 of 3,286 reviews

Reviewed 7 April 2015

I never write reviews but I'm sick of seeing all the negative reviews and wanted to share our fantastic experience. We were there 3/28 - 4/4 as a family of 4 (kids 9 and 10)
Ride from the airport to the resort - we ALL know by now it's bumpy, but it wasn't bad. Our driver said it was a LOT better than it was the previous week, so it seems the work they are doing is improving the conditions.

Check-in - this took about 15min. We inquired about a rollaway at check-in and one was delivered within an hour. Exceptional.

Everyone spoke English so there were no language barrier issues as some reviews have stated.

Room - We had a Junior Jungle View Suite in building 5 (room 5520) and it was perfect!! We got shade in the afternoon which was awesome. We also got to see white faced monkeys every single afternoon right from our patio and there were cool parrots flying around as well! This was fantastic. Wi-Fi in the room was bad and it was spotty on the patio. Didn’t bother us though since we were there to UNPLUG! Building 5 was also great because of its proximity to most of the restaurants…3min walk.

***Advice – get the Jungle view in building 5! Monkeys every day!

Pools and Pool Service – The upper pool was fun for the kids as it had basketball hoops and a volleyball net, so they enjoyed those. The service around this pool wasn’t great, but it wasn’t horrible. The lower pool is where we spent most of our time. Service was phenomenal (Jeffrey was great!) and the view from the pool looking out on the ocean/sun set was spectacular! This pool has a very shallow end and the shallow ridge on one side so our boys liked that aspect as it made it easier to throw the football around. Food at the Barefoot Grill came out quick (15-20min) and it was pretty tasty although the burger was a bit salty for my taste.

***Advice – get the pools early (6am) to reserve chairs. They don’t allow it, but they do. You have to play the game here and it’s unfortunate. I would get down to the desired pool at 6am, relax down there for 30-45 minutes, get the family to go to breakfast, go to the room to get changed and be back to the pool around 8am. Worked perfect for us. Some people would reserve chairs and you wouldn’t see them until the afternoon. That was disappointing.

Restaurants – we went to all of them. The kids LOVED the World Café as it was a buffet and they could pick and choose what they wanted. We arrived at El Patio, Portafino and the Japanese restaurants right when they opened and had no issues waiting for a table or our food. They do fill up though! We each enjoyed all the dishes we ordered.

***Advice – get cleaned up and then watch the sunset, which happens around 5:50 or so. After the sunset, grab a drink and get to the restaurant you want to go to right when they open. People seemed to head to their rooms to get cleaned up after sunset which meant the restaurants filled up around 7-730.

Excursions – we used Alex on the Beach for 2 tours. We did the ATV beach tour which left right from the hotel and brought us to 3 beaches and through a cool little community. We got an amazing sunset on this tour. We also did the mega combo which we loved. We did 10 different zip lines, a huge waterslide, horseback riding, hot springs, volcanic mud bath and an incredible homemade lunch. Highly recommend both of those.

All in all, this was an amazing resort, with amazing people and amazing food. I would highly recommend this resort.

  • Stayed: March 2015, travelled with family
    • Value
    • Cleanliness
    • Service
24  Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drelm E, E-Concierge at Dreams Las Mareas Costa Rica, responded to this reviewResponded 9 April 2015

Dear valued guest,

First of all many thanks for sharing your experience with us.

We're very glad to know you had a great time in our resort and enjoyed every activity we have to offer. Please rest assured that your comments have been shared with the pertinent departments in order to be addressed and where possible improved. We truly hope to have the opportunity to host you once again in a near future.

Please, do not hesitate to contact us for any information or assistance.

Best regards,

Maripaz Martinez
E-Concierge & Social Media Coordinator
econcierge.drelm@dreamsresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2015

The resort was fantastic for a family vacation. Best food and restaurants of any all-inclusive our family has ever been too. The resort is new, clean and really in a beautiful location.
We loved our vacation !!
Larry B and family

Room Tip: Get rooms in the "preferred" category
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  • Stayed: April 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drelm E, E-Concierge at Dreams Las Mareas Costa Rica, responded to this reviewResponded 9 April 2015

Dear valued guest,

Many thanks for taking the time and share you recent experience at Dreams Las Mareas with all the Tripadvisor community.

We're very glad to know you had a great time in our resort and enjoyed every activity we have to offer. We truly hope to have the opportunity to host you once again in a near future.

Please, do not hesitate to contact us for any information or assistance.

Best regards,

Maripaz Martinez
E-Concierge & Social Media Coordinator
econcierge.drelm@dreamsresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2015

The title "Lost in Space" describes the location of the resort. The nearest Town, La Cruz, is 40kms away across the road the is nicknamed The Costa Rica Massage because of the extremely rough surface. It takes about 1 hour to get to La Cruz if you dare take the trip.
This problem exists for every excursion from the hotel that you would like to take to explore this beautiful country. Someday they will fix the road but I will not return to this resort until it is.
The resort being very new means that it is in great condition, the landscaping is ready to take off once the rainy season arrives.
As with all resorts there is a shortage of loungers and umbrellas so the early bird gets the worm by putting out their stuff to claim their spot. However seek out Miguel and Limburg (he will explain his name) and these 2 gentlemen will help you resolve the shortage of lounger problems as some people don't show up for hours.
There are 9 pools here and you would think that the one that is marked as adult pool would be free of kids, NOT. I don't blame the kids or the hotel staff I blame the ignorant parents and grand parents who show no respect for the other adults who came to the resort without children. This bad behavior also applies to the restaurants.
Exercise - you don't have to go to the gym just request a room on block 5 or 6, the walk from the lower pools area up to your block with definitely get your heart rate up. Once in awhile a golf cart will drive by and offer you a ride to the top of the hill but don't bank on one being around when you need one.
Enough of the negative stuff. The food at all the restaurants is above average we never had a bad meal. The room service is also excellent and is available 24 hours a day and the response time is about 35 to 45 minutes and the food is hot when it gets to your room.
Caution - they keep their red wine at 13C the same temp as the white wine so don't order a fine red wine as it will be chilled to the point of undrinkable. They carry a nice selection of white wines so we switched.
The hotel staff are some of the nicest people we have ever met on our travels they always have a smile and they will go out of their way to make sure your requests are looked after.

Room Tip: As with all family resorts be careful when you book your trip, stay away from Easter and Christmas u...
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  • Stayed: March 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank zilerog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drelm E, E-Concierge at Dreams Las Mareas Costa Rica, responded to this reviewResponded 9 April 2015

Dear valued guest,

First of all many thanks for sharing your experience with us.

We're very glad to know you had a great time in our resort and enjoyed every activity we have to offer. Please rest assured that your comments have been shared with the pertinent departments in order to be addressed and where possible improved. We truly hope to have the opportunity to host you once again in a near future.

Please, do not hesitate to contact us for any information or assistance.

Best regards,

Maripaz Martinez
E-Concierge & Social Media Coordinator
econcierge.drelm@dreamsresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2015

Our family of 4 (2 teenagers ages 13 & 14) stayed at Dreams for 6 nights over spring break. The design of the resort is beautiful, with everything centered around the lovely pools that stretch all the way to the beach. We saw monkeys in front of the lobby/arrival area and behind our building (#10) most days. A family of parakeets also flew over the resort several times a day. We ate at every restaurant for at least one meal & enjoyed snacks and beverages at Coco Cafe in between. The service could be slow at times, but all of the staff was pleasant and working hard, so we had no complaints. We found the food in general to be above average for an all inclusive and we were impressed with the many healthy options, even during the poolside lunch buffets. The area is remote, but we still found plenty to do, even without spending a lot of time in a car. We took a half day excursion to Spider Monkey Canopy Tour (30 minutes away) and had a blast. We saw all 3 types of monkeys in the canopy, as well as a sloth and scorpion. The staff was fabulous, especially Danny the driver, photographer, and jack of all trades. We also rented a boat for a 4 hour fishing, snorkeling, sunset cruise. We arranged this with Carlos & Edwin from Alex on the Beach company. We did not enjoy the snorkeling part of the trip because the water was pretty choppy and not really clear enough to see much. But our boat crew was very flexible and we spent most of the time enjoying the scenery along the coast and fishing - caught about 8 mackerel. The sunset from the boat was amazing & worth the price of the excursion. While my husband and I were happy to sit by the pool and drink green monsters (a must try), our son prefers to be busy every minute of the day. A big shout out to the entertainment team for helping to keep him involved in all the fun. We especially loved Nana, Carlos & McKenzie!!! At different times during the week our kids (sometimes dragging us along) participated in water polo, crazy pool games, water aerobics, bingo, music trivia, nature hike, sand volleyball, water volleyball, archery, karaoke, yoga and movie night. We also took advantage of the paddle boards and kayaks available on the beach. We learned that the information in the daily Sundial was not always 100% accurate, so our kids always checked the activities board at the activities desk by the upper pools. For others traveling with teenagers, we felt the resort was completely safe for our kids to be moving around independently. One negative is that the teen center is only open from 6-10pm. There was one day when both kids had gotten a little too much sun the day before and it would have been nice to have a place to shoot pool, etc. out of the heat. They also felt 10pm was a little early to end the planned activities, but in general they were usually worn out at the end of the day. Because it was spring break & the hotel was at capacity, I did have to head down to the pool around 7am each morning to reserve chairs. Overall we had a great time and highly recommend this resort.

Room Tip: We had 2 swim out rooms in building 10. If we return I would not choose a swim out again. The reso...
See more room tips
Stayed: March 2015, travelled with family
3  Thank cincyfam4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drelm E, E-Concierge at Dreams Las Mareas Costa Rica, responded to this reviewResponded 9 April 2015

Dear valued guest,

First of all many thanks for sharing your experience with us.

We're very glad to know you had a great time in our resort and enjoyed every activity we have to offer. Please rest assured that your comments have been shared with the pertinent departments in order to be addressed and where possible improved. We truly hope to have the opportunity to host you once again in a near future.

Please, do not hesitate to contact us for any information or assistance.

Best regards,

Maripaz Martinez
E-Concierge & Social Media Coordinator
econcierge.drelm@dreamsresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dreams Las Mareas Costa Rica

Address: Playa El Jobo, El Jobo 51001, Costa Rica
Phone Number:
Region: Costa Rica > Province of Guanacaste > El Jobo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in El Jobo
Price Range: $437 - $1,073 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Las Mareas Costa Rica 4*
Number of rooms: 450
Official Description (provided by the hotel):
Located in the beautiful Playa El Jobo on the Northern coast of Guanacaste, Dreams Las Mareas Costa Rica features an expansive palm-studded beach and lush tropical jungles. Dreams Las Mareas boasts a contemporar, where everything is included like gourmet dining options, limitless top-shelf spirits, 24-hour room service and concierge and a balcony with breathtaking views – all without reservations and wristband free. Surrounding the resort is a fisherman community and the mountain range of Guanacaste, which offers guests with a variety of exciting tours and excursions. Kids and teens can mingle at our Explorer’s Club for Kids and Core Zone Teens Club, while adults can relax poolside, enjoy a romantic beach dinner or unwind at the Dreams Spa by Pevonia® ... more   less 
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