Disclaimer: The staff may not be too terribly equipped for non-japanese speakers. However, I don't speak any Japanese and have never felt so welcomed anywhere. My mom doesn't even make me feel that welcomed when I go to visit her and I'm pretty sure she loves me.
Service: The service was fantastic. We had a staff member assigned to us ( group of 4). Her name was Kazuwe and she was a dream. She spoke a good amount of English and was extremely charming. Every time we needed anything or had any questions she was there to assist. The rest of the staff was also super sweet.
Room: The room we were staying in was pretty traditional. We slept on futons that were set up for us on the tatami mats. There was plenty of room for 4 of us.
Food: The food was spectacular and the best part was the car in visual and vocal presentation. Photos attached to my post.
Baths: The baths were kind of small but beautiful and clean
Massage: The massages were different and not terribly relaxing as it was happening but extremely effective. I felt so relaxed afterwards
Neighborhood: The town surrounding the ryokan is really nice. It's a cute little town that would have everything you'd need for you stay. It also has a decent amount of shopping around.More
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