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Savings alert! 40% below average rates

The price you found is 40% lower than this hotel's average rate of US$243/night.

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Reviews (118)
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Reviewed 6 January 2016

A taxi has been arranged to pick us from train station to the ryokan, by time we arrived, hotel staff already waiting at entrance. Rumiko san who speak reasonable good English was appointed to give orientation and take care of us throughout the stay. She is very friendly and attentive, leading us to our room which is on the lowest level looking onto the river and bridge, very scenic. The room is nicely decorated, huge with one big and one small room, both with TV, a balcony and a big deep bath tub. Rumiko san started checking on our special request and even get our next destination address in case we left something behind. Our stay plan includes Kaisei dinner which we can choose from their menu (about 50 items), each item carry different point and each person can choose anything up to 100 points, and extra 1 point will costs 108 yen. We like the idea to go for our dish preference and end up me and my husband can taste more varieties of dishes instead of 2 identical sets. The ingredients are of high quality, taste is superb, the design of the restaurant is impressive and I was told it was by a designer from Kyoto famous in using Japanese washi paper.
Both the indoor and outdoor hot spring are nice with full facility and hardly crowded.
We checked out on Christmas day, we were asked to be seated and bill was brought to our table. A hotel staff start winding the Porter music box disc player, the Christmas song from that copper plated disc was distinctive sweet. After that a manager send us to train station.
I would highly recommend Hanamurasaki to any travelers, their service is excellent. Also I recommend a walk along the river, it is so peaceful, relaxing and the view is gorgeous.

Room Tip: lowest level next to the river
  • Stayed: December 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
5  Thank chocodung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2015

It was a rainy day. When our car was around the hotel entrance, the hostess and staff immediately came out to greet us with 2 big umbrellas. They wanted to make sure that we won't get wet when we got off the car. It made me feel so warm.

The staff are friendly and helpful. They even prepared a brief questionnaire about the preparation of our dinner and breakfast. E.g. what food u don't like or you might have the allergy, the time of dinner and breakfast, western or Japanese style breakfast. 5 mins before the dinner time, the staff came to our room again and picked us to the dining place.

The food is delicious and beautiful. A lady who took care of our stay was heartfelt. Some staff cannot understand English but they are still trying to communicate with us by body language in a polite way.

The room rate is more expensive than other hotel in the same area, but it is worth and everything is just more than i could expect. The environment is peaceful and relax. I would highly recommend this hotel to my friends if they visit this place.

  • Stayed: December 2014, travelled as a couple
    • Value
    • Rooms
    • Service
7  Thank Francocoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2014

Arrived Kaga Onsen Statiion by ordinary train (fare JPY 760, time 45 minutes) from Kanazawa. Arranged with the hotel one day in advance for pick up. The drive to the hotel is approx. 20 minutes. Staffs holding umbrellas (raining at the time of arrival) escorted us to the lobby for check in. Credit card not required until check-out, which is a very rare practice. Room is beautiful and modern . Outside the large window is a small river or stream with a small waterfall and a bridge not far away. peaceful and beautiful. the butler assigned to us is a 23 year old trainee young man who can speak very good Mandarin and English (he studied Chinese for 6 months in Taiwan and also one year in Toronto work-holiday). However, all his introduction and explanation about the room and dinner/breakfast arrangement were in Japanese because his supervisor/master who speaks Japanese only is monitoring his performance. We spoke with him is Mandarin and some Japanese during dinner time as his supervisor/master was busying serving other guests). surprise that the hotel had so many guests at this time of the year 9it was Sunday night and snowing quite heavily). There is a welcome desert offered until 5PM Both the dinner and breakfast are very good and fulfilling. Like all onsen hotels, wines are more expensive than ordinary restaurants. surprised that there is no vending machine for drinks. Room service for a bottle of Coke is JPY 200 + 10% (US$1.85) which appears to be reasonable. the onsen itself is of good size. went there about mid night so it was like a private bath. Tried to take a walk into the small town and the scenic walkway the next morning. Hotel gave us rain boot and umbrella (free) but the weather was not good (rain and snow). All shops closed. Only one or two persons walking on the street. Road is slippery. So we gave up and returned to the hotel after 20 minutes of adventure. Check-out time is 12PM which is again very rare in Japan. tried to go to the onsen around 11AM and very disappointed that it was under maintenance and cleaning.(11AM-12PM). Was told by friends later that they went to the outside onsen which remained open (totally forgot abt the outside onsen, own mistake). took the 12:30 hotel shuttle to Kaga Onsen station to go back to Kanazawa. It is an expensive hotel (approx. JPY 50,000 per night for two persons incl dinner and breakfast) but everything is delicate, well managed, plus good view and good food. hopefully will come back in Spring or Fall

  • Stayed: December 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
6  Thank limeh0g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2014 via mobile

Kaga is already a nice place to travel to, it's a small town with peaceful and natural environment, I feel relax, retreat and relief there! and the first impression of this hotel is... Wow! Although the price is expensive, you feel it's worth for the whole experience! We drove to the hotel at around 5pm, the hostess and staff were waiting us at the main entrance. I asked where to park my car, they brought us umbrella and just let us offload from the car, they parked the car for us! We have to take off the shoes before we enter the reception of the hotel, that we just have to wear slippers throughout the whole stay in the hotel. There is not many rooms in this hotel, that's also a reason I chose this one, fewer guests there! The room is very big with Japanese decorations, the restaurant is very modern with privacy, every table is separated in an area. The dinner and breakfast included was great! The staff cannot speak English well, but they tried to explain and help us with courtesy and patient in a friendly way. There was a staff who took care of our stay, she is very nice and kind, overall the service in this hotel is more than excellent! When we checked out, we were seated and they chatted with us about our trip. And the car was ready outside the hotel, of course, the hostess and the staff farewell us in Japanese sincerest style! I absolutely recommend this hotel, that you can experience what is good service!

Stayed: December 2014, travelled with friends
3  Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2012

Hanamurasaki is beautifully sited along a river looking into the forest. The rooms on the lower floors are the best in our opinion as they look onto the river and into the trees rather than over the city. The outdoor onsen is very nice and was hardly occupied when we visited. The tatami rooms are flawless and beautifully designed with generous mullion free corner windows that open to the river. (Screens on the windows would be ideal so you can open them to hear the rushing water without allowing bugs inside). Kaseki and breakfast was lovely and the service really could not have been any better. The restaurant is beautifully designed using modern washi paper patterns. Staff was greeting us outside even before we drove all the way into the parking area. After we left we recieved in the mail a few things we had forgotten in the room. Full genuine friendly service from start to finish. Few Ryokan's we've visted can match this quality. Our 2yr old son loved his stay too. Wish we could have stayed longer to walk the trail in the woods next to the hotel. It was truly a lovely 3 night stay.

Room Tip: Stay on the lower floors to be closer to nature and the river.
  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
9  Thank m123178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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