Check-in and check-out was very friendly, as was the shuttle bus service from the station. That was the best, but this hotel is aging and did not feel clean. The rooms and everywhere felt old and used up and smoked-up. The restaurant had strange service, forgetful, stressed and borderline not so friendly which not what I expect in Japan. The food was average at best. Breakfast buffet was jammed packed and lacked variety of food.
The onsen is not good. The hotel advertises 22 different baths, but reality is different. Actually the men and women rotate the use and in most cases the men had the very crappy "half" the two nights I was there. Not impressed at all with this system, either the men will be unhappy or the women will be unhappy.
Hotel is family friendly for sure, but not worth it. Needs to be broken down and rebuilt. However the property is nice, right on the lakeside.More
- Free Wifi
- Free Parking