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Reviews (239)
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All reviewstea ceremonythe ownerdining roomtop notchprivate onsenhis wifejapanese style roombreakfast and dinnerluxury ryokancooking classrelais chateauxmorning yogatwo nightswonderful experiencefood preferencesplaces to visitwestern breakfast
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Reviewed 3 January 2018

I chose this ryokan/onsen experience based upon a combination of aesthetics, location, and price.

The rooms are huge and the baths are sublime. If you tire of all of the zen, there is a small, walkable town and a larger taxi-able town which are both fun for a quick look around. As a corollary, if you are looking for an extremely remote ryokan, this is not your place (it is quiet, but there are other buildings, etc. visible from the grounds). Though you are paying for your own really posh baths at Mukayu, don't be shy and do try out the public baths in these towns; they are really neat and authentic (lots of gossiping old ladies, etc.).

The only "con", which I expected going in due to its Relais & Chateaux status, is that it is quite Western, as ryokans go. Some people take comfort in this; I wished it was more Japanese. For example, the in-room baths have jacuzzi bubbles (they can be turned off), and meals are taken in a dining room rather than in-room. The food was excellent (and not dumbed down or otherwise Westernized) but the room was perhaps the loudest place we visited in all of Japan. Meeting the original owners upon our departure was a real treat, and a peek into what the ryokan may have been like before R&C came into the mix.

Thanks to all at Mukayu for a fabulous stay.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
Thank Jessica I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

We stayed for a night in this resort, in a western style room on the second floor. The room is exactly what it is in the website. Like most Japanese resorts, the size is not large, but the room is cozy. The services, from reception to restaurant, are impeccable. The ryokan locates at the top of a hill and quite isolated. Do not expect there are places to visit when staying here. Most visitors are Japanese locals, but foreigners in past few years, we were told, have been on the rise. They have English speaking staffs to make foreigners feel at home when staying in this ryokan. The dinner and breakfast are of excellent quality. The environment is quiet and relaxing, and one can just spend a day unwinding in the room. Every room has a private bath that filled wiith onsen water. Not too many ryokans in Japan provide such a facility since locals use to taking public bath. The price is stiff, reflecting it is a high end resort. A very good Japanese experience.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Ed_Mississauga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017

That has been our first japanese ryokan experience and we loved the hotel and food.It is kind of a simple but very sofisticated hotel owned and directed by the family for three generatins already.At our departure one of thepresent owners came to greet us and take a photo with us.The family loves art so there is art eveywhere.Lolvely and cosy room and wonderful private onsen (hot bath in the room) besides the colective one.Excellent food and nice ding room and everyone in kimonos or yakusa they provide and ask us to wear with typical sandals.We loved the experience and location close to kanasawa where there is lots to see.Ancent casrtle museum of modern art and neighbouring old towns (shirakawago and takayama)

  • Stayed: October 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank micaelakrumholz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2017 via mobile

On a family trip through Japan we had one (unfortunately just one...) night at this wonderful hotel. This is Japanese hospitality at its best - wonderful rooms, wonderful staff, wonderful garden, wonderful spa and a wonderful owner family. The Hotel is very stylish in ZEN-Style, every detail is carefully chosen. We had three rooms - a Western Style Room, a Japanese Style room and a ZEN-Suite. All rooms are very large (huge compared to Japanese Standards), with private onsen baths on their balcony’s. As we are heavy-spa-user we went to the spa right after arrival. The 120 min Spa Treatment was among the best we ever had, just perfect. The dinner was a very good multi-course KEISEKI, perfectly prepared, tasty and well balanced. Overall it was a really perfect stay and we will definitely come back as soon as possible to enjoy some more days!

Stayed: October 2017, travelled with family
Thank Andreas-INN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2017 via mobile

One of the best places in Japan if you are interested in relaxation, design, architecture and art. The rooms and private onsens are perfectly designed to recharge your energy. The food is outstanding and each dish of the menu a masterpiece. The staff is very friendly and professional.
I can recommend to enjoy a massage in the spa. It’s a perfect topping of a stay.

Stayed: October 2017
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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