Stayed here for 10days. Knew within ten minutes it was going to be bad. It was the longest holiday ever. Never had such an expensive holiday. Paid for all inclusive but had to eat out everyday as the food was appalling. So on top of paying for the holiday as we had to pay to eat out we did not dare to use any money to go on trips. At breakfast you only had the choice of 3 cooked items, 1 choice of egg, beans or sausages then this would vary the next day. You could have cake with flies all over it or ham and cheese. Lunch was about the same but a few more hot dishes which you had no idea what they were, not even if you tasted it. Dinner was the same. At least the cats liked the food. All inclusive should definitely have been advertised as a "Light Package". The owners of this place should visit "Mitsis Grand" in Rhodes to learn how "All Inclusive" is done. You only get the choice of 5 alcoholic drinks which ends at 10pm. It was lovely to meet "Rimmi" He is an asset to the place and without him it would have been 10 times worse, he works really hard. The room was basic. The cleaners left the patio door open when they tidied the room which let all the mosquitos in and valuables at risk as you cant fit everything in the safe. In the 10 days our bedding never got changed once. We knew this as the sheet had a mark on it. The pillows were covered in stains This was mentioned to staff. To be honest l do not know what the cleaners actually get paid for. There is no entertainment what so ever as they said they could not afford it . On the last day your all inclusive band gets cut off at 12(not that its worth having anyway). We did not complain while we were there as nothing would have changed. I wanted to moan and get a rep there after 10 minutes but didn't know how.(read the small print) but if I did and nothing was done we would have been stuck there and would have been awkward. In hindsight we should have demanded to be moved. The worst place we have ever stayed and we are fairly well travelled. The only thing that made it great were friends that we made. We ate out with them everyday and went to the beach which is lovely. Great food and service there as was the other eateries that done really well out of us four. Oh also the girl behind the reception is called Leia and she asks you to call her princess. The first time I ever wanted to come home after one day and will never go to Crete ever again because of this holiday hell. Thank god for great friends, good food out and great weather. Oh and by the way princess Leia, may the force be with you because your gonna need it to make this hell hole right. People who have added good reviews to this hotel obviously have never been to a real all inclusive hotel before. We read reviews before our holiday but thought you always get good and bad. We wish we had taken notice of all the bad. Please do not waste your money here, IT IS TERRIBLE! Please see photos attached.
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- Also Known As:
- Klio Apartments Gouves
- Klio Apartments Hotel Gouves
- Klio Apart Hotel Kato Gouves, Crete