We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Calvin E
Pasadena, California

Satsifactory Stay

3.0 of 5 bubblesReviewed 26 Jun 2016
I recently stayed at this property with a group of 20 people for 6 nights. It was located about 2 hours from SAL airport, San Salvador. The location was right off the main road, Av Indepedencia, and in the proximity of a shopping center, MetroCentro, and various food options, including Burger king, McDonalds, Pizza Hut, Pollo Campero, and Mister Dounuts, about 2.5 KM away. The hotel was generally staffed by a single receptionist who was always friendly and helpful. There was an armed guard present who was generally stationed near the entrance but made the circuit around the property sporadically. There was WIFI in the lobby area, that was able to reach my room inconsistently at the back of the property. The other hotel rooms around the main courtyard appeared a little older, with the 7 story unit at the back of the property looking somewhat newer in construction. Most rooms had a single key assignment per room, while some rooms used an electronic card key access. The hotel had various meeting rooms, which appeared to be frequently used by various local organizations and businesses. There was a dining room, but did not appear to have regular food service. Our group had a daily breakfast and two dinner services, through prior arrangement with the establishment. The food was adequate, and not particularly memorable and mostly the same each day. The Nestle coffee dispenser in the lobby was available with a cost of $.75 per small cup, that was great and the highlight of my evenings. Other than wifi and a pool, there was no real amenities available like a snack bar or gift shop. There was a counter display in the lobby for some products if a guest wanted to pick up chips, a keychain, or a sweat shirt of Father Romero, a historical hero. My room was clean and organized in the classic double queen bed, AC, TV, couch, chair, and small closet. The daily towel exchange was provided along with two bottles of water. The room was quiet and beds were moderately firm for a good night of sleep. The building elevator was small and could accommodate about 4 persons or two with luggage. Overall an adequate stay without any complaints.
Date of stay: June 2016
Trip type: Travelled on business
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
  • eDreams
  • Priceline
  • Agoda.com
2.7 km from Tolteka Plaza Hotel
Free Wifi
Pool
  • Priceline
  • Agoda.com
  • Vio.com
2.1 km from Tolteka Plaza Hotel
Free Wifi
Free parking
  • eDreams
  • Priceline
  • Agoda.com
2.9 km from Tolteka Plaza Hotel
Free Wifi
Get rewarded with One Key
  • Booking.com
  • Official Site
    S$90
  • Hotels.com
2.0 km from Tolteka Plaza Hotel
Free Wifi
Free parking
Ambiente excelente
  • Expedia.com
  • Hotels.com
  • eDreams
2.7 km from Tolteka Plaza Hotel
Free Wifi
Free parking
  • Priceline
  • eDreams
  • Vio.com
3.3 km from Tolteka Plaza Hotel
Free Wifi
Free parking
The most famous rocking chair of El Salvador
Get rewarded with One Key
  • Hotels.com
  • Lol.travel
  • ZenHotels.com
17.0 km from Tolteka Plaza Hotel
Restaurant
  • Priceline
  • Agoda.com
11.5 km from Tolteka Plaza Hotel
Free Wifi
Free parking
Cardedeu Residence
S$225
  • Agoda.com
  • Vio.com
11.8 km from Tolteka Plaza Hotel
Izalco volcano view from cabin
Get rewarded with One Key
  • Hotels.com
  • ZenHotels.com
    S$197
  • Booking.com
17.1 km from Tolteka Plaza Hotel
Free parking
View more hotels in Santa Ana
Reviews (46)
Filter reviews
46 results
Traveller rating
5
8
16
7
10
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
5
8
16
7
10
See what travellers are saying:
Selected filters
Filter
Updating list...
5 - 10 of 46 reviews
Reviewed 4 February 2016

This hotel is very nice. Spacious, and clean. Convenient location. Just off main highway, bus stop and the big mall on extreme east side of town (closer to El Congo and San Salvador). It is separated out front by a large front yard, so you feel secure, and separate from road. Armed guard at door way. Did not hear street noise. There was a large wedding taking place one evening, but the hotel is built around a nice large interior courtyard/pool so no noise at all from wedding. Our room faced the pool, which from other reviews is preferable to facing the street. This is comparable to a Days Inn in America, like a 3 star American hotel. It looks and feels like an American chair hotel of the 3 star variety. The only issue I had was ordering food in the restaurant because they speak no English, and the menu is in Spanish only. The restaurant staff were pleasant, but somewhat disinterested and only checked back on our table infrequently. This was curious as we were the only ones in the restaurant at about 7 or 8pm. It is of medium size with perhaps 20 tables. The receptionist helped us order a Pizza Hut delivery, and also a taxi. She was pleasant, and cooperative, but no English ability.

Room tip: Interior rooms facing courtyard. Bring Spanish-English dictionary, or be prepared to use Google translate type tool.
Date of stay: December 2015
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank CarlosLaurel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2016

A big room, with air conditioned, LCD TV with cable, good bed and big bathroom. Nothing fancy, clean. Really it was late, was real tired; I have a good night sleep!
The other day a good shower and went to have breakfast. It was one of the simplest breakfast! nothing out of this world, but at least I have something to eat. For Santa Ana I really believe can be one of the best option for the cost (yes it was not expensive)

Room tip: second floor, fronting the gardens and pool
Date of stay: October 2015
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Arturo G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 October 2015

The hotel is in a good location if you are traveling, due to its proximity to highways and by-passes. The room I was given was very clean, quiet, and best of all, the AC was ice cold. The continental breakfast was a joke. The staff ranged from very helpful to could care less about my needs.

Room tip: Stay in the back rooms for maximum silence.
Date of stay: October 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Ralph C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 August 2015

My family and I recently stayed at the Tolteka for 5 nights. The first two nights were broken up by a trip to Playa del Sol and then a trip to Lago de Coatepeque. We stayed in 3 different rooms over the course of our stay. This is El Salvador. Don't expect too much. With that said the rooms, linens and towels were night and I was comfortable with the level of cleanliness. I prefer the rooms with the poolside view, as these rooms have tile floors, which I find to be less smelly. The hotel is old but well maintained. There is a pretty pool but the water was a little cloudy. The first night we stayed there I believe we were the only guests. This hotel is oddly quiet sometimes. But I guess quiet is better than loud. All in all we stayed here for 5 nights and didn't have any major problems with safety or security. I wouldn't say its an amazing hotel, there really aren't any other choices in Santa Ana.

Room tip: Choose a room that is pool side with tile floors.
Date of stay: August 2015
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank PatrishAwesome
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 July 2015

Seemed to be one of the better options in town but was pretty soulless. Rooms were old and not very pleasant - old bathrooms, not very nice linens, some rooms with smelly old carpets. There is a pool but you probably wouldn't want to get in it. Seemingly quite popular with groups of Salvadorean men so quite noisy. Location isn't great, on one of the main arteries out of town but walking distance from nowhere. Breakfast included but one of those you would probably skip and go buy something down the road instead. Would search again for alternatives if returning and likely give something else a try.

Room tip: Courtyard facing rooms better than those facing the outside of the building as they are quieter.
Date of stay: July 2015
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Duncan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews