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Residence La Maison Jolie
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Reviews (150)
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All reviewsclose to the airporthot showereuros per personminutes from the airportcomfy bedlarge roomyogurtfco airportshuttlesignalkitchenetteplanecons
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4 - 9 of 150 reviews
Reviewed 29 May 2017

We stayed here for one night as we were in transit. It is close to the Airport and the staff are welcoming and friendly, both the chap who checked us in and the lady on duty the next morning were very good. Breakfast was a buffet style, fruit, croissants, cereal and cakes and there is a coffee machine with free coffee. The room was very spacious but poorly lit of an evening. The room was very clean and the kitchenette well equipped. The bed was comfortable but the pillows smelt a bit smoky.

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaMaisonJolier, Responsabile relazioni pubbliche at Residence La Maison Jolie, responded to this reviewResponded 2 November 2017

Good morning Dear Guest,
thank you for your review and we are happy to be satisfied with us.
We hope we can have our guest again.
We thank you for the reporting made in order to improve our service.
The Maison Jolie
Fulvia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017 via mobile

We needed a B&B for the night for an early flight the next morning. We didn't want anything special for the one night but was still very disappointed with the accommodation. We returned our hire car before checking in and the recommended restaurant around the corner on foot was poor by anyones standard. Pizza was €7 each, 2 glasses of Prosecco were €6 each. The night before in a bar alongside the lake we were paying €4 for 2 with snacks included. The rooms are spread over a couple of floors in what looks like a small studio apartment block. The beds were comfortable but the noise from those units occupied by families and being right under the flight path made for a very disturbed night. I don't think we would have been so tired if we got up 3 hours earlier and drove back to the airport without the overnight stop. As for the breakfast.......we'll leave it there.

Stayed: May 2017, travelled with family
Thank robanna2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaMaisonJolier, Responsabile relazioni pubbliche at Residence La Maison Jolie, responded to this reviewResponded 23 November 2017

Good morning Dear Guest.
thank you for your review.
We are a hotel with "close to airport" type and therefore being 3km away obviously could hear some noise from departures on particular days.
Sorry we did not like the restaurant near the hotel; it is usually well-reviewed but does not concern our structure.
We wish you a good day
The Maison Jolie
Fulvia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2017 via mobile

Uncomfortable beds, expensive ride from the airport to the hotel (30 euros by taxi) air conditioning not working, complimentary breakfast was poor (mainly extremely sweet cakes and cookies like what you would eat for dessert, not breakfast). Showers were disgusting (peeling paint, mould in the corners of the shower), limited hot water availability for 2 people approx 5 min shower each. Bed was equivalent to sleeping on a cardboard box with very thin pillows (woke up with sore necks and back).

Luckily we only stayed one night to depart for the airport the next day - the shuttle service was 30 minutes late, we were told shuttle is always late.

Stayed: May 2017, travelled as a couple
Thank Larissa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaMaisonJolier, Responsabile relazioni pubbliche at Residence La Maison Jolie, responded to this reviewResponded 23 November 2017

Good morning Dear Guest,
thank you for your review and the notes made so we can improve.
We wish you a good day
The Maison Jolie
Fulvia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2016

The residence is near Leonardo de Vinci Airport and a half hour train ride to the center of Rome. There is no free shuttle to either so you pay everytime you want to go site seeing. They need to better choose their contract taxi services they left us at the wrong place and drove off. Since we re not from there we didnt know until too late. Had to pay again and the residence did nothing to compensate. Place is in need of remodeling and in the least a good cleaning... From clogged drains to moldy shower stalls. Noisy with the airport near by. Francesca was the most helpful and kuddos to her insight and knowledge of the area..Breakfast was descent but make sure you dont stay past closing time, as my wife and I found out. We were rudely told by Stefano, "I am cleaning up, so pick up your coffee and leave".. I was left aghast. No customer service skills at all. Electricity went out one morning so coffee machine was inop and wifi was spotty. You had to come out of your room for it to work.

ReallyThe residence served its purpose for our need at the moment but i would never come back and would not recommend it to anyone!

Room Tip: Really Russian roulette for a good room and dont know if there are any good ones.
  • Stayed: November 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Max C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaMaisonJolier, Responsabile relazioni pubbliche at Residence La Maison Jolie, responded to this reviewResponded 23 November 2017

Good morning Dear Guest,
thank you for your review.
We apologize for the little courtesy found by an element of our old staff.
We are pleased however that he met Francesca's requests.
We are making changes to our structure so we are waiting for you to test the news.
The Maison Jolie
Fulvia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2016

The staff is willing to help, we had a health problem, and they helped to send information to the doctor. the room are comfortable, the area where it is located is ok. I would just NOT recommend to call a taxi, we had to, because of the health problem, but the taxi driver was not kindly and at the end we had to pay more than the amount I was told.

Room Tip: The service was excelent
  • Stayed: September 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Eduardo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaMaisonJolier, Responsabile relazioni pubbliche at Residence La Maison Jolie, responded to this reviewResponded 23 November 2017

Good morning Dear Guest,
thank you for your review and sorry that you have had health problems.
We look forward to a new stay from us!
The Maison Jolie
Fulvia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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